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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 721 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only google makes good android phones in my opinion. They don’t load their stuff with a bunch of bloatware like Samsung does. Camera and UI are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great display, great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best android experience out there....very smooth and fast...great display....and the always great camera

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The UnCola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refreshing change from the mainstream android phones. everything works and smoother and faster than I've ever seen

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great choice for flagship phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Pixel phones have been a great choice only getting better with each version. I do miss the fingerprint scanner but everything else is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very happy, great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Camera is excellent. The only issue is there is no fingerprint scanning. Other than that it is a fast and easy to use phone. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a great camera and OS. But I thought it was not worth the price when it released. With this deal, I think it's worth the amount.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Have non-issue with battery like everyone claims. Camera is excellent. My first Pixel and so far it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I love Pixel phones picture quality and unlimited cloud storage included with the phone purchase

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    Clean Google Android 10 At It's Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 4 excels at stock, clean Android 10. Fluid operation with absolutely no bloatware or carrier-specific apps. Face unlock is clean and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    Excellent big phone with a great camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, fast and big. What I don't like is that doesn't have a fingerprint sensor but the face unlock will be enough.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Better battery than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery has been lasting all day easy. Medium usage. Face unlock is ok, missing that finger print reader. Price point is too high

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money my old galaxy s8 plus has more features. phone comes with no headphones not even a doggle screen size is mediocre at best google really dropped the ball on this one all phonnes next year will come with 120hz refresh rate Google is behind phone is not worth the price compared to other flagship phones i w ok wouldnt even call this a flagship phone i think the one plus is a better buy and cheaper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone, takes great picture, very smooth and fast. I dislike the memory size and the lack of the wide angle camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a good pixel before and it takes really good pictures and I bought a Google WiFi card for it and the service works good for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating if I should get the smaller Pixel 4 or 4 XL. I went ahead with the 4 XL mostly because of the battery life on the smaller one. I read a lot of reviews where the only major complaint was the battery life. 4 XL is extremely nice and the experience is very smooth on the UX side. I am loving this phone. I am glad I waited until after black friday because I had just enough points from Best Buy plus there was a holiday deal going on as well. The price was too good to refuse. Great product and great overall experience at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion it’s better than a iPhone Pure Android phone Nice design slim very fast phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera is good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible other wise a good buy, if only for the camera.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Neonbaconbit,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your battery performance.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending Pixel’s battery life.

      We recommend taking a look at your battery stats and see if any apps are using an unusual amount of power. You can do this by searching 'Battery Usage' in the search bar.

      If you continue to experience battery issues or poor performance, we recommend contacting our 1:1 support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has done a great job with the Pixel 4XL, it is aesthetically pleasing, light weight, and the software is very effective. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Not gorgeous, but wonderful to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned almost every Nexus/Pixel phone and Pixels just work very well! The camera is the best you can buy for cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had a back button. It's kinda set up like a iPhone and I don't like that but other then that awesome.

    I would recommend this to a friend