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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 721 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Loyal pixel user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan since the Nexus series, I love the friendly software and the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Battery could be a bit better. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for Android users! Camera is impeccable especially the night sight!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Everything you could want from a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures, excellent call quality, comfortable to hold. Great value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Terrible phone.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst Google phone I ever bought in my life. As an avid Google phone lover, the phone has an amazing performance, display quality and great cameras but its unreliable. Three months after the purchase, I experienced the black screen of death were the phone's display would go black for no reason, took it four times to an authorized Google service center (UbreakIFixIt) and still having that issue, along with the battery connector issue that is a major design flaw. End up throwing this failure of a phone in the trash bin. Battery life is mediocre, got improved with later OS updates but barely reached the 4-5 hours of Screen On Time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pixel Yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pixel I've owned. Face unlock is fast and reliable and I prefer it to fingerprint scanner. Solo sensor senses when you are near the phone and turns on screen. Very Smooth performance especially with 90Hz display enabled. Very sleek glass body that does not scratch when put in a case compared to plastic and aluminum.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love the camera, easy for me that I can use sin.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I like the quality of the pictures , I will recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Pixel 4XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Longer battery life was important. Great pictures quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome photo taker. Like It. So far running with out any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that everyone talking about how they're underwhelmed by this phone hasn't really used it. I find it to be perfect for my needs. It's fast, smooth and lasts me all day. One qualifier, I have a fast charger in the car and a 45 minute drive to get home. So, I am almost fully recharged by the time I get home. Having said that, I have NOT had any batter anxiety and rarely see it below 30%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cool phone from Google, specially the camera. Purchased it in thanksgiving sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, Great Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 4XL from the original Pixel XL. There are so many great things about this phone and I have been genuinely enjoying it. Not sure why it has off-putting reviews on the internet, it's been a great experience. Also, the battery lasts me a day and a half at least (I'm not a power user by any means). I've had it for two weeks so far and I encourage anyone to look at it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best camera ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from S8+ and I'm definitely happy with my choice. Best camera ever.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about. Great performance and the camera in a phone bar none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New and improved Pixel 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Pixel and I love it after having it for over a week. The phone is even faster than the Pixel 3 and very light to boot. The multiple cameras on the Pixel 4 improve on the Pixel 3 great camera, the only downside is unlike the Pixel 3 the 4 does not offer unlimited storage at the original size of all photos taken using the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Oh my Google!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, amazing camera, great build quality. An awesome upgrade from the Pixel 2XL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am an iPhone user myself. My husband had the pixel 2 before this. I played around with his phone and I have to say the visual quality is amazing. You can also squeeze the sides to activate google assistant. The battery life is good. It uses facial recognition but you can only put one person’s face in. I have to use the passcode. The camera is good. Overall, an excellent phone.

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 5 out of 5 stars

    Great phone overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face unlock is quick. Also, updates are quick unlike my prior phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs face unlock for apps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of use I still like the pixel 4 XL. It has all I would expect / matter to me from current phones at this price. However, had I known I would not be able to use face unlock to access password protected apps I would have waited till Google gets this worked out with app developers. Till then, I miss the finger print sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good phone, great pics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone fast and takes excellent pictures. Battery is decent

    I would recommend this to a friend