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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 721 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so clear, and the camera is amazing. Love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Such a great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. The ability to multitask is great! It's capable of so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! The design is nice and it’s been good so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best android phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Still a powerful device 6 months later.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe i waited so long to get this phone. Camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I expected. Stock Google phone, guaranteed updates, and the 90Hz display is amazing! Been a longtime fan of Nexus/Pixel phones, and very happy Best Buy carries the unlocked ones in store now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    solid phone, good deal at the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worth the $900, but at $650, a great deal. Good phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pixel ..loved the new upgraded pixel 4. Camera quality great.!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    This phone is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could want. Love the dark side and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would’ve kept it except....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone - wanted to switch from a iPhone and loved it. Feature packed ran smoothly with the latest version of Android. Sadly had to return it as I have a Diabetic Sensor that the app is not supported by the manufacturer on this phone. Was very disappointed but my health comes first - so with that I would still recommend this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone overall only down side is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the camera! Way better than iPhone. I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone, my boyfriend loves it. And he loves the camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    very good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synchronize everything I need. Very good phone. and the excellent camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Not enough of a difference from the 3a XL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I've never so deeply regretted missing the two week return date. That's how disappointed I am. The phone itself is great, if I don't compare it to my 3a XL. The differences between the two aren't noticable enough to have made it worth the cost. It certainly runs faster but you can't really tell until you turn the brightness up past 75% and the refresh rate goes up, but I hardly ever have it up that high. I very much miss fingerprint unlock, it felt more reliable than face unlock. The camera is excellent, but again, not worth the price to upgrade. Buy this phone if you've never had a Pixel (or wait for the cheaper 4a XL) but don't upgrade from the 3a yet. I wish I could get my money back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been enjoying this phone. It is pretty great do far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade and this is a great choice. Fantastic camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    6 months and camera doesn't work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've kept this thing relatively well protected. It's slid of the couch and fallen in the car. Typical non-negligent abuse a phone should hold up to. Not a scratch or dent exist on it and after 6 months the camera and flash has stopped working (crashes). Going through to possibly factory reset the phone is a nightmare. From most others it seems this won't fix it and requires the phone to be repaired. Back camera works but is useless in most places. My pixel 2 held up much better. Losing the finger print scanner in these times is a real pain. Have to pull down face coverings in order to login to my phone or type the code. I'm disappointed for a $1k phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4 XL.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance.
      (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great my wife loves itExample: Great camera for beginners!

    I would recommend this to a friend
  • Pros mentioned:
    Face unlock

    Rated 3 out of 5 stars

    Not too much changed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see any significant improvement in pixel 4. I had HTC U11+ and I feel that it's very similar... Camera is good but it removed HDR function and I feel the photos look more yellow ... Maybe just me. Face unlock is cool but I don't know how accurate it is.

    No, I would not recommend this to a friend