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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 4 XL's camera, describing it as "in love" with the quality of the photos it takes. The phone's face unlock feature is also well-received, with users appreciating its "classy" design. However, some customers have expressed concerns about the phone's battery life, with some saying it could be better. The price of the phone is also a point of contention for some, who feel it is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 721 reviews
  • Rated 2 out of 5 stars

    Overall disappointed in this pixel device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have full android devices they were great but the google pixel is one of the only ones that gives me issue when trying to record videos for Instagram and snapchat stories. there is a clicking sound which is hard to run a social media business when the simplest thing does work. I contacted google they said its a known issue and they are working to solve it, For a flagship device costing $899 it shouldn't have such a simple issue. i love android and wish they made a solid device the pixel is googles version of an iPhone they limit the storage to 128gb which is nothing in a 4k video world. they also force you to pay to store your pictures in full quality. I just got an iPhone 11 256gb same price point and no issues and i can run my social media business flawless. I love the pixel but not for this price point i wouldn't pay more than $650. I really didn't want to get an iPhone but after trying out the pixel iPhone just have a more stable OS.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the pixel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port on phone don't connect well I've owned pixel 3 xl like the print recognition. Can't wait to get pixel 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it's my 3rd. Started with pixel2, now I have pixel 4xl. Would never go back to any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transfer and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly smaller than the Samsung Galaxy line. Causes less anxiety because glass isn't curved. Easy transition since it's also an Android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a google ecosystem in my home so this phone is perfect for what i want. I also bought the new Google Pixel Buds and love these two products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Pixel series and the Pixel 4XL has not failed to impress me. Not many comments to say here as there are already tons of reviews available online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my pixel phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last phone was a pixel 3a, and this is a much powerful version of it with an amazing display, great for the $700 I got it, would not have paid $900

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Pixel 2xl and really like the phone. The only issue I have is I cannot turn on wifi calling for some reason.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a phone it worked for calls, text, and data, it even just picked up service while I was in Canada and data was fast. My only complaint is the OS. Everything seemed to want to display on the screen in overlay even though I told it not to, it was hard to use my apps effectively. And face recognition is non existent for most of my apps whereas my iPhone can use face recognition login for every program I use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless fluid experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first phone was the og Nexus and I've had every successor since and by far it's a return to form with the main focus a smooth seamless experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best phone ever in bestbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good for any day use, the picture quality is superb and this time Google made a good quality material phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, better picture and sound! Took my new phone to my cell phone carrier and it was a super easy transfer. Best buy is my new favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pixel is the most underrated phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and it's so underrated. You can keep your Samsung or iPhone; I'll keep my pixels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone for my son. Not activated yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothong wrong,but we will be exchanging it for another. We want him to have the phone he wants. The 4xl is too long for him.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Bluetooth problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Routinely will not locate LG tv or other Bluetooth devices. My wife's iPhone and my old Motorola find these devices so it's a problem with the Pixel. Extremely frustrating. It has a nice camera. Need to buy another Chromecast to use with tv I guess. Seems unnecessary for such an expensive phone. Extremely frustrated.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Alasaurus,

      We're sorry to hear that you are experiencing issues with GPS on your new device, and we understand that having problems with a brand new device can be frustrating. For issues like this one, we recommend enabling Google Location Accuracy by opening your device's Settings then tap Location > Advanced > Google Location Accuracy.

      Also, we recommend enabling Wi-Fi and Bluetooth scanning by opening your device's Settings app then tap Location > Wi-Fi and Bluetooth scanning. If you're still experiencing GPS issues after enabling these settings, please reach out to your carrier for additional troubleshooting. googlepixel

  • Rated 4 out of 5 stars

    So so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning. Haven't figure out how to go back when reading an article that disappeared to finish reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Perfect size for me and does everything I need a phone to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features. Face recognition, swiping action to do tasks. Photo quality is good. Even night time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Good Pixel 4XL

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Camera Ever but overall its not one of the best phone I have used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell. Easy to use. Excellent picture quality. Only thing annoying is app that keeps asking me to update my deleted contacts.

    I would recommend this to a friend