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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2564 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Pixel 4a 128GB (Unlocked) for its camera, price, and battery life. They appreciate the phone's compact size and user-friendly interface. While some customers have expressed concerns about the lack of wireless charging and water resistance, overall, the phone has been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,564 reviews
  • Rated 1 out of 5 stars

    LESS THAN A MINUTE UNDER LIGHT RAIN,IT DOESNT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT PIXEL 4A. It didnot drop to water or nothing happened. I just hold the phone under the rain less than a minute. Now it doesnt work. It doesnt charge. Touch screen is not working. They also dont accept returns. If you want to buy this phone you should never ever hold it under the rain i mean even light rain.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi OMERBAYRAK,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    **DO NOT BUY**You can get a s8 for the same price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **DO NOT BUY**You can get a s8 for the same price and specs plus its a much more quality build. Ive had my 4a for just over 3 months and the digitizer to allow touch screen to function is out after incredibly light use. Paid 350 + a case and screen protector for it to last long enough to no be returnable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wasn't happy with it, but can't change it now

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jpero,

      We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Found lacking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone... Definitely should have gotten the new version though!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a phone from best buy again. Phone said it was unlocked, but when we tried to set it up, it was LOCKED (we had tmobile) and we couldn't use it. When we returned it, we got charged the 45 dollars even though it wasn't the unlocked phone we ordered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To hard to use. Instructions are not easy to understand. I’m still trying to figure it out. I am not stupid, but this phone makes me feel that way. I should have kept my previous phone. I would return it but don’t want to pay another $45 to return it. I am NOT happy with my purchase.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this phone two weeks ago and hate it. I've tried to love it but... #1 No home button and swiping up only works less than half the time. #2 Speaker is terrible and sounds tinny and does no have enough volume. #3 Battery is no better than my old phone

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Carol,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Worse android I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse phone I had. Glitches. Since I bought this phone I have been having technical issues, with screen freezing, volume going in and out, etc. It's like the phone is being controlled by unknown force.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing these issues, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone as a birthday present for my mom in 3/20 and it stopped working on 4/12 outside of best buys warranty. Now going through the repair process with Google where we have to mail the phone in without a loaner of any kind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this piece of junk, camera failed 2 months after I bought it. Google refuses to replace the phone, will never buy a google product again.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 4a.

      To fix your Camera app on your Pixel phone, please visit: http://goo.gle/cameraissues.

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Charging drops very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using only Google phones for the past 3 years, but this is a disappointment. Charging does not hold even for half a day and the charger is not functional. it is less than a month that i bought this phone

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Prem,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      We recommend taking a look at your battery stats and see if any apps are using an unusual amount of power, you can do this by searching 'Battery Usage' in the search bar.

      If you continue to experience battery or charging issues, we recommend contacting our 1:1 support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    do NOT buy this phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awful!! It just turned itself off (as in only has a white screen showing with the 'G' logo), and cannot be turned back on. I have had this two weeks, with only light usage. This sucks!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      If you experience any issues with your phone within the first 30 days, please contact Best Buy directly. If you are outside of the 30-day window, please contact Google support as each new phone comes with a 1-year manufacturer's warranty in the US. googlepixel

  • Rated 1 out of 5 stars

    Garbage Google phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally garbage phone few months ago I bought and now i have software issues comes. Ringtone not working and speaker. Guys stay away this “GOOGLE” Garbage phone. I waste my money

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Ray1,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 4a.

      To fix sound problems, please visit: http://goo.gle/soundissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Short life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Pixel 3a that lasted 2.5 years. Bought a 4a that died after 2 months. Traded it in for another 4a that died after two weeks. Switched to Motorola. No Best Buy tech had answers.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi SunnyW,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us. googlepixel

  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Forget about the $1000+ Smartphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nevermind the $1000+ smartphones. This phone is where it's at. It has an amazing screen, great sound, spectacular camera. The size of the phone makes it so so comfortable to hold in your hand. The software is so clean and intuitive. Google nailed it with this one!!!! I was thinking about purchasing the new Surface Duo, because it just looks so cool, but this phone has changed my mind about dropping $1400 for the Duo. I've also tried Samsung Galaxy and OnePlus phones, but nothing can compare to the value you get with a Pixel phone. Trust me that you won't go wrong with this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheated continuously when reinstalling my app from my previous phone, took all night while be kept plugged in. The again kept overheating while downloading my images.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi kurtedward,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 4a.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS.

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    No audio from NEW "open box"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No audio in or out from NEW out of the box 4a. Should have not gone with the "perfect condition" open box. On the line with Google support for hours now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen failed in 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone operated as expected until about 2 weeks ago. The LCD cells began to fail to bleed until the phone was unusable.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi NorthernCaliLife,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. You can contact us by visiting our Pixel Phone Help Center and selecting "Contact Us" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us. googlepixel

  • Rated 1 out of 5 stars

    Phone issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone doesn't work very well, can't hear when I'm talking at times, as well as not being able to make calls at times.. shopping experience was good just the product isn't.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst phone I ever purchased. Please don't waste your money on this Pixel 4a. Even Best buy sales did not even warn me not to buy this junk.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Prit,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 4a.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel