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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $899.00

Customer reviews

Rating 4.2 out of 5 stars with 569 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Pixel 6 Pro's camera for its amazing quality and smooth performance. They also appreciate the long battery life and sleek design. However, some users have concerns about software bugs and overheating issues. Additionally, a few customers find the phone to be slippery and have complaints about the Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-569 of 569 reviews
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Stay Away from this Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone. Bluetooth issues, overheating, poor battery life, and a fingerprint scanner that does not work. Worse, when you contact Google customer support, they will just tell you to try the factory reset and then, "sorry". What a waste of my money.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having issues with your Pixel 6 Pro.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Pixel 6 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, will not stay connected to my car, replaced with another one and seems to have the same problem, what’s up Google? This is NOT just my problem. I had the pixel 4 and and will have to continue to use it or get the iPhone which I really didn’t want to do.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel.

      To fix Bluetooth problems on your Pixel, please visit http://goo.gle/bluetoothissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    First and last pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pixel and probably my last. Between not being able to connect to cellular networks, when my service is google fi, wireless charging is now not working because of their recent update. All this with the customer service they gave me before sending me the phone, and the pixel pass they forced down my throat because thats the only way to get it unlocked. Dont waste your money or time. Get any other phone. Tell me 1 more time that you will not post my review best buy.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Decent phone, unreliable long term

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Pixel 5 in like-new condition that broke 15 months after ownership. The power button got stuck down causing the emergency SOS to go off while it was on, or causing it to be stuck in a restart loop. This happened outside the 12 month warranty and Google would not repair or replace my phone. I appreciate that it broke outside of warranty but would like to see Google better stand by their products. Both of my old Samsung phones work and I will be going back to them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 256 Pro. Put it on an otter box to protect it. 2 days from new the screen is broken with no reason. Not dropped or anything. Google don't want a bar of it, the customer service was appalling. The phone is ok, but I wish I'd have bought the Galaxy S22 Stay away from this over marketed phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 6 Pro.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Best Buy wouldn't sell me a phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I went in to buy one of these today. Salesman said I can't buy a cell phone today. Pretty rediculous IMO. I guess that's why Amazon does so well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    easy cracking - total waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy it. I have the 6 and 6 pro. Both have the cracking issue. Search for 'pixel 6 screens crack' before buying.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your new Pixel.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Terrible fingerprint unlock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone mostly. But I can't escape the awful fingerprint unlock. It's terrible.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Damaged phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged phone, best buy agent didn't help. Making me run in circles with Google support now

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with the new Pixel.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel