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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4.6 out of 5 stars with 1992 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pixel 7 128GB (Unlocked)'s camera quality, battery life, and ease of use, frequently praising its performance and attractive price. Positive feedback also highlights the screen size and design. While some users noted the phone can get warm during intensive use and is heavier than some competitors, and that the face unlock feature is inconsistent, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-1,992 of 1,992 reviews
  • Rated 1 out of 5 stars

    Dissapointing phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is draining so fast, no more than 8 hours of regular use. Fingerprint scanner is so slow, face unlock works 50% of the time. Returning.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having issues with your new Pixel.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience these issues, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pixel 5 was getting physically hot occasionally, so I thought I'd just upgrade. 1) it also gets hot very easily 2) the fingerprint sensor that is built into the screen works about 10% of the cases and it's just not getting better no matter what Google claims. So annoyed.. Setup is so much work, now I have to return it and do all that work again?!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel phone.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel 7 phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade over my previous Pixel phone, lots of additional features. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pixel 7 Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 7 has the worst mail handler I've ever seen. I have to delete emails 2 or 3 times before it goes away and the you've got mail notification stays on after all emails have been read or deleted and I have to restart my phone to get rid of it. This will be my last Pixel phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi John,

      We really appreciate your feedback, and we are sorry to hear that you are disappointed with your Pixel 7.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. You can contact us by visiting our Pixel Phone Help Center and selecting ""Contact Us"" at the bottom of the page or from your phone click on Settings > Tips & support > Contact us. googlepixel

  • Rated 5 out of 5 stars

    Google pixel 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast pick up time. Great customer service. Great phone with an amazing camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap phone, no improvements, but most notably, fragile. Dropped it a few feet, once, in a case. The phone still shattered and Google couldn't care less. I use to be a Google fanboy, but over the last few years they have become trash. Do not support them.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Spencer,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went totally black/unusable after only 5 months. Google is not covering it. My Pixel 3 lasted for years. So I bought my family three Pixel 7s for Christmas (they are also having issues) and I absolutely regret it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Samantha,
      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Great phone but faulty phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself was amazing. However, Best Buy sold me a faulty device. The motherboard didn't work and the phone began shutting down randomly two weeks into have the new phone.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with fixing a Pixel phone that's restarting or crashing, please visit: https://goo.gle/3M6DqRV

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Google Phones are Junk!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My google pixel phone takes 4 - 5 hours to fully charge, yet loses battery in one day if not used at all and no apps open whatsoever. Its a paper weight. Google makes horrible phones. Save your money and your sanity!!!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7.

      We try to upgrade our battery experiences year-over-year, with software feaures like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us)" googlepixel

  • Rated 1 out of 5 stars

    Avoid this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible facial recognition and finger print sensor.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Craig, We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    The fingerprint reader is useless.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint reader on this Pixel 7 as well as the Pixel Pro 7 is uttterly useless. If you do a little research,you will find that that is true for almost all owners of this phone. If you want to use the fingerprint reader to unlock the phone or to use it for security with you banking apps, then DO NOT BUY THIS PHONE. It does not function; and you will have nothing but a headache.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi David,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Fingerprint Sensor is Worthless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint reader is worthless. When I called google, my options were to send them my phone or drop it off at a repair shop, and be without my phone for 7 to 10 days, and considering other reviews, this will likely result in nothing. With only a 15 day return window, I have no option to get a refund for this flawed phone. Save your money. Buy a Samsung.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Dennis,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel