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Customer reviews

Rating 4.6 out of 5 stars with 1402 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,402 reviews
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son's birthday and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Protect this phone like it's a fragile flower

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures but cannot handle normal usage, which includes keeping in back pocket but with a hardened case. I had to replace twice because of weakness in the lower left corner, completely rendering it useless. I couldn't unlock it or do anything but answer a call. Screen was completely unresponsive, and the screen damage was almost indiscernible. Add the "Google" aura around it, and it is not worth buying.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro. If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone a huge upgrade from my pixel 5!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pixel 7 pro is very similar to the 6 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Pixel 6 Pro but it is hard to tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I bought it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned and at a reasonable price. The battery life is amazing. As a former Samsung owner, it's also nice not having those excess Samsung apps that I could not get rid of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All the problems of the past are gone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast,fun, phenomenal. This device makes your life easier. No more long on hold calls. Speak to text is the best way for emails, text replies and taking notes. You can't go wrong with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent improvement over 6 Pro. Side buttons have been fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good, but not noticeably different than a 4a

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works okay for a while, but would rather they made the screen glass the same thickness as the original with the enhancements in gorilla glass, the phone would be much MUCH more durable. Also, there is ZERO reason to make the back of the phone out of glass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that impressed with the technology. Google assistant took over my phone and had to take it back to geek squad to have them factory reset it after only three days of having it. I'm on day 10 hopefully it gets better!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's fast-paced world, where technology plays a crucial role in our daily lives, it is not uncommon for individuals to encounter issues with their electronic devices. One such problem arose when I purchased a new phone and was not offered a warranty. Frustrated by this oversight, I decided to take matters into my own hands and called the store to speak with a general manager regarding the issue. At the time of purchase, I was on a lunch break crunch for time. Naively thinking that I could simply call once leaving the store, I did not inquire about the warranty then and there. However, as days turned into weeks due to my busy schedule juggling kids and school, it became increasingly important for me to rectify this situation. When I finally managed to speak with an agent after numerous attempts, I requested that they pull up the video footage from the time of purchase to prove that I had indeed asked for a warranty. This evidence would be crucial in supporting my claim and ensuring that justice was served. It is essential for businesses to uphold their responsibilities towards customers by providing accurate information and offering warranties when necessary. As consumers, we place our trust in these establishments and expect them to deliver on their promises. In conclusion, while it may have taken me over a week to address this issue due to personal commitments, it is imperative that businesses understand the importance of honoring warranties. By requesting video evidence of my initial request for a warranty at the time of purchase, I hope to resolve this matter amicably and ensure that future customers are not faced with similar challenges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Love the Camera! As a Phone, EH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after I broke the screen on my S22 Ultra(thanks Otterbox!). I liked the fact it was unlocked and less bloatware (Verizon). User interface is a little different and the battery life not as good as the Ultra. My Samsung streamed well and hooked automatically between my different vehicles once set up. The Pixel is more Rube Goldberg like and I always have to fiddle with it one way or another to get it to stream to my vehicles every time I get in or out. Camera is great and overall for the money it's a good value. BestBuy experience was fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Good as I was expecting...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the Pixel 7 Pro. I purposely waited for this vs the Pixel 6. Unfortunately, I was not that impressed with the display and not as snappy and smooth as my husbands Samsung S21 or my One Plus 8 Pro. I guess I'll wait for the next one....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all the Pixel phones. The pixel 7 pro since I purchased it had been having connectivity problems. I reach out to my provider and Google and the issue still on going. The phone connects for a few hours then there is no data.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Alfredo,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google pixel 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool phone. Took a little while to get to know how this point works. Has a lot of great features. Still learning. Nice phone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Glitches

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trading it in after a year. Too many glitches, loose service too much.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Melissa,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great display comparing to regular pixel 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pro model. The display is better than the regular 7 and the annotation is more smooth thanks to the higher refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greatest camera ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone's camera is fantastic never ending features in this adding any app plenty of space the style the lightness of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google pixel 7xl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google pixel phones. My pixel 4 was still going strong for the third year. Just wanted to upgrade to something new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new phone! The camera is phenomenal and the quality of Google phones is hard to beat. Would buy again!

    I would recommend this to a friend