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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Pixel 7 Pro 128GB (Unlocked)'s camera quality, overall performance, and battery life. Many also appreciate the processor speed, screen size, ease of use, and design. Some customers have noted concerns regarding overheating and the presence of advertisements within the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,403 reviews
  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    great cameras, a great operating system, stylish

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with a great camera, a lot of great features, and an easy transition process. I am new to the Google Pixel line and I was very impressed with how easy it was to transition. It was as simple as downloading an app, plugging the old and new phone together, and selecting what to transfer. It took maybe an hour to do but it can vary depending on what is being transferred. The design of this phone is really nice. I like the metal accent on the camera bump. The thin bezels and the cutout style front camera makes the front screen feel huge. The glass on the front and back is gorilla glass which is always good. I love that it has a USB-C port; it’s so universal. The fingerprint sensor under the screen is excellent and face unlock works well. Both have a really easy setup process. The UI was simple to use. I liked how customizable it was; the widgets are really cool. The display is really nice, it has really smooth motion and was super bright. I thought the battery performance was pretty decent and it had a really quick recharge too (Google says it can charge 50% in 30 minutes). Also, I think it is super cool that Google says they will support the phone for 5 years. The rear camera is awesome. I thought the pictures the camera produced looked very sharp. I would describe the color profile of the Pixel 7’s photos as realistic–I really liked it. I think the 50 megapixel sensor on the main camera and Google’s image stabilization makes a huge difference in photo quality. Plus it gives you the ability to get clearer photos using digital zoom. The pixel camera features are really cool. I especially thought the photo unblur technology was a super cool concept and worked really well. The ultrawide camera is great for capturing those really big shots and the front camera was really awesome for group selfies with its large field of view. The low light performance of all of these cameras is impressive. I loved using the android operating system. One thing that is really cool about Google-designed phones is that they get the “vanilla” version of android. Likewise, the hardware feels like it was designed to make the operating system work as optimally as possible. I was very impressed with Google Assistant. Google assistant really does feel like having an assistant—it can book dinner reservations for you and check in for your flights! I thought it seemed very advanced. Google assistant was very good at understanding what I was saying. Google’s artificial intelligence is great. I also really appreciate Google’s commitment to device security. Overall, I’d recommend this phone to anyone looking for great cameras, good battery life, a great operating system in a stylish form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Xmas Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my bf Xmas present along with the pixel watch. He is a huge tech nerd. He loves the pixel over the iphone due to its sophistication of simplicity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 7 pro is a a great phone for all Android users and it's a great value compared to Samsung products. Having android without the cruft is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Google phones but the battery for this one didn't last for more than 4 hours

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7 pro.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel 7 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up and buying process. Best buy employee was unaware of google fi credit for purchasing a new pixel 7 but was helpful once asked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Heating issue, wifi cutoff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi cut off, battery heating issues , finger scan not realiable while at night as it says no enough light.camera is nice .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst phone that I had have in my whole life for this price, the screen doesn't work very well, It Is turned off twice in the last week, I never leave reviews but now I think is necessary to let you know about this phone, very sad to had left my Samsung on trade in, but now is late...

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Crapballs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this because the pictures were grainy and it started to overheat 2 minutes out of the box for no reason. Returned it

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, it has a lot of ads. I should have known since it is a Google phone after all

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there. Have a look at this article to manage your ad experience on your device:https://goo.gle/3DRBhrf googlepixel

  • Rated 1 out of 5 stars

    Your phone tech had very little knowledge of the o

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the tech at Best buy, copied the data from my old phone. I took the new phone home, and it worked fine. It could only connect to Wi-Fi, that would not work mobile (it will not connect to Verizon). I took it to a Verizon store, the tech at the Verizon store after 45 minutes had it connecting to Verizon. He told me that the tech at Best buy, do not load the phone correctly. My first stop this morning was Best buy, no tech! A very frustrating morning!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone glass too delicate, worst phone I've had.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is too delicate. After only one month, I dropped the phone from a foot high with a glass screen protector along with an Spigen case, and the main glass broke rendering the phone useless. Half the screen doesn't work. Had to switch back to my old phone.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Edwina, We really appreciate your feedback, and are sorry to hear that you are disappointed with your new Pixel.

      If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Heating problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use 2app ,at ones over heating after 10min min you can't hold it on ur hand because of the heating

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Battery Life is LOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very low. In normal use it only runs for 7-8 hours.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Very bad performance phone I never see.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hugs, it's super hot, camera switching front back is very slow, Battry just drops suddenly, it's document scanning sucks (camera quality)... Some apps just stuck and restart (OfferUp).Overall it sucks not even close to iPhone basic version. (Note 10+ way better without 120hz display). +++ I need to pay $45 for restocking fee to return. :-(

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 4 out of 5 stars

    Great when it works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works ok, I've had some issues here and there when I'm watching video and do other things where the phone will freeze

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Online Purchase with Store Pickup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased eith the product. Purchased online for store pickup, process relatively eay and smooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0/10 do not recommend! Have had the Google pixel 7 pro for around 10 months when it started acting up. My first "flagship" phone that I paid almost $900 for that won't last even near half as long as one of the cheapest Samsung prepaid phones. Highly disappointed and hoping I can return under warranty for a Samsung

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Matthew,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    not a good flagship from google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad speaker, bad camera software. Focus doesnt work properly for a flagship mobile should have tested properly.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback, and are sorry to hear that you are having issues with your new Pixel.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    My Pixel 7 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Pixel phone. Love them for not loading up the phone with unnecessary bloat ware.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Lemon 6 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrolling messed bit fluid at all, speakers sounded weird and phone over heated

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Patricia,

      We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel