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Customer Ratings & Reviews

Model:
GA03458-US
SKU:
6519925
Your price for this item is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 534 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 7 Pro 256GB (Unlocked), especially regarding its exceptional camera quality and overall performance. Many users appreciate the phone's battery life, software, and unique design. Some customers noted that the phone can get warm, is a bit slippery, and is somewhat bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 534 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with excellent camera. Easy upgrade from my pixel 3.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Amazing software!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Smartest phone I’ve ever used. Software is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in everything but sometimes has overheating issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone ruined by chip. Battery can be better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all apps are compatible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all apps are compatible with this phone. It will not allow apps that are not 64-bit. An app I need for work is only 32-bit. I also have some older paid games that are not compatible. Those aren't too big of a deal, don't play them often and they were only a $1 or so.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are disappointed with your new Pixel.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    nice phone but missed the mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love it but the battery is abysmal, I would not have purchased it if I knew it was this bad. It barely lasts through my work day. You can turn off the better display but I don't want to.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    No product support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the phone is ok. But after 6 months the battery started to drain in half a day and some of the pixels and sensitivity in the screen failed. So the issue is that BestBuy doesn't offer support for this and sends you directly to Google, but being in the Midwest there is no way to get a physical person to see the phone so everything is done by mailing and then waiting like 2 weeks for an answer. So if you have any problem with the phone, prepare to be stressed and not helped.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 7 Pro

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone; nothing negative to say about this phone except maybe the fact that I am not very impressed with the location of the fingerprint sensor. Its a bit too high up on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest and Greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel 7 Pro. It keeps getting better with every Google feature drop. I have owned Google phones since the Nexus. Some have been better than others. This one seems pretty solid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't use this anymore, it's in a drawer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever spent money on, the GPS was trash out the box. A few good things but overall garbage, kept crashing and dropping calls. I sent it back like instructed for refurbishing my week old phone. Today I received my refurbished phone, that I will not be using. I need an actual phone I can rely on, very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Google Pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone keeps heating up and right I can not even use it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel7pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.. Best Buy had BEST price and best selection of options(8/12g, 128/256g, colors, etc). And best service.!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black screen of death

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black screen of death 2 days after return policy expired

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Tricia, We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel 7 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, as expected. Easy to set up. Ordering was easy. A clear winner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely poor battery life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone on thanksgiving as a gift to myself. Unfortunately, it started showing glitches while playing any games landscape mode. I returned the device and got a new device. This one initially showed the same glitch. However, may be it took some update or something and the glitch got solved by itself. But now the battery is acting up. I charge the phone 100% at 9/10 PM and by 10AM in the morning the battery is up to 30% even though I haven't used it that much and i basically spent most of the time sleeping! I am extremely disappointed with the hassle this device has given me. My return period is already over and I am stuck with this defective device!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your new Pixel.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    Goodbye Android

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced buggy device. I've had android phones for decades. And this phone is going to finally be the reason I switch over to an iPhone. Weird behavior, horrible android auto, and camera performance are all budget phone level.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Kegan,

      We appreciate your feedback, and are sorry to hear that you are having issues with your Pixel 7 Pro

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 4 out of 5 stars

    Pixel 7 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. First Pixel phone after using Samsung for many years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never kept reception!! Unstable phone unrecommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept losing reception and had to keep turning airplane mode on and off in order for phone to work. Very unstable phone. I sold and went back to iPhone

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Brad,

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel 7 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone at a great price. Why pay more for less functions?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eghhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezing alot there's better options for the price

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
      To fix a Pixel that freezes or won't respond, please visit: http://goo.gle/freezingissues
      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel