Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $248.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 534 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 7 Pro 256GB (Unlocked), especially regarding its exceptional camera quality and overall performance. Many users appreciate the phone's battery life, software, and unique design. Some customers noted that the phone can get warm, is a bit slippery, and is somewhat bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 534 reviews
  • Rated 5 out of 5 stars

    Excellent phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung Galaxy user for 10 years, but decided to give the Pixel a try after reading many positive reviews. I love my new Pixel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I really like the pixel exclusive camera features. Really nice color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 7 Pro and Best Buy rock!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal to buy an unlocked Pixel 7 Pro on a finance plan!! It is a powerful phone with 256 GB of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a new one. The phone works very well. There's a few bug's I could live without.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found navigating with this phone confusing. Use to Samsung products. Phone has amazing cameras.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Black Screen of Death

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Android phone I've ever used for 5 months. Then the screen went black and needed a hard reboot. Took 5 attempts to get it back. Now it happens every few hours. Google's warranty should help, but I'm not sure I'll trust this phone again

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great phone but it takes awhile to get used to a different kind of phone.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Avoid buying this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I enjoy using this phone it has a lot of issues hardware wise. The modem disconnect at random times, battery life is pretty disappointing, and has pretty bad heating issues. Overall I would recommend you just wait for the new series 8 lineup which hopefully will fix these issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Nidhin,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 pro.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Google Pixel 6 pro to 7 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then previous year pixel pro. Great camera as always.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pixel isn't a quality phone, at least for me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to return this phone to Google 3 times since I bought it because of green screen and flickering, and it's starting to do it again, but it's past the warranty date. I will never buy another Pixel phone. This isn't an issue with BestBuy.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Jamie,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 pro

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Excellent device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have no issued eith this phone. Amazing to use and i love the extra features google has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great does everything I need it to do it gets warm but doesn't overheat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on camera. Overall good performance so far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Think long and hard before buying.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a great iPhone alternative. Boy was I wrong! Physically it feel great in the hand and the screen is beautiful. Takes great pics but the Android software is so ugly and unrefined. Plus it would randomly reboot at times and being advertised as a dual sim device. It doesn’t handle that well at all either.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having issues with your new Pixel.

      For help with fixing a Pixel phone that's restarting or crashing, please visit: https://goo.gle/3M6DqRV

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Good product. Good service. Good Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good service. Good Price. Lowest price I could find. $100 lower than Google Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!!! Well worth the price!!! Definitely on team Pixel going forward!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time Android user, and this is a great phone. There were a few software bugs early on, but it's rapidly improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time switching to Google from Samsung. Seems to be a great phone, but it does get hot and drains the battery pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best deal for this phone. Just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, only complaint is the fingerprint sensor. It often fails to recognize.

    I would recommend this to a friend