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Customer Ratings & Reviews

Your price for this item is $248.99
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The comparable value price is $999.00

Customer reviews

Rating 4.5 out of 5 stars with 534 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixel 7 Pro 256GB (Unlocked), especially regarding its exceptional camera quality and overall performance. Many users appreciate the phone's battery life, software, and unique design. Some customers noted that the phone can get warm, is a bit slippery, and is somewhat bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 534 reviews
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Happy Happy Happy Happy Happy Happy Happy Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pixel phone to date! Seemless and incredibly intuitive if you like Google's services and enjoy the little tweaks that Google Assistant does and it's AI then you're gonna love this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as the iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might just be a matter of preference, but I prefer the build quality of the iPhone. The one thing this does better is the small punch out for the camera, but then you lose all the benefits of FaceID. Great phone otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Expensive low end android device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orange tint to the screen. SLOW charging speeds. And it felt sluggish coming from a oneplus 9. The only thing this did that I liked was the ability to have google assistant sit on hold and alert you when a person got on the phone. Other than that, it's a low-mid range phone without many common mid range features. The price to performance of this? Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Kalash, We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had each Pixel phone since they have started and even though this is only a slight improvement over the 6 pro it is a great phone. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Clean and smooth experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean software experience, less bloated compared to other smartphones. Takes great photos. The 120hz refresh rate is buttery smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Really like the stock Android OS. Phone is larger than previous so it took some getting use to (not a knock on the device).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best cellphone put out by Google thus far. Great build quality, amazing features and functionality, a 10 out of 10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the change from an iphone. I am really happy with this phone. Features are very useful. Totally recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from 12 pro max to this with trade in , paid nothing. What a great decision. No regret. Its so much better than iphone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    General Incompetence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into Best buy and said I live in a place with no Wi-Fi but great phone signal. I said I want my phone to be able to plug into my TV so I can watch Netflix. I'm willing to buy a new phone and a new TV. They assured me that the pixel 7 was capable of doing this and they were wrong. $1,000 and three gadgets later and I still can't watch TV. The folks at Best buy don't seem to have any expertise anymore. It's like everyone is new.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback, and are sorry to hear that you are having an issue with your new Pixel.

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awsome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera at the Best very good clarity even with selfie camera colors are true and not enhanced, nice display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shape phones glitchy though freezes up a lot. Sucks spending this type of money for faulty equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Failure from the get go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues from opening the box. Screen freezing multiple times, sometimes going black and couldn’t restart it until it decided to work again. Fingerprint scanner rarely worked. Buttons on the screen sometimes had no reaction. Awesome camera, but the rest was a fail. I had high hopes for this phone. Going back to Samsung.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Glendal, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 Pro.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues
      and for help with troubleshooting fingerprint issues, please visit: https://goo.gle/3oahQBG

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 2 out of 5 stars

    Google Pixel 7 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this phone to Best Buy for a few reasons... First, the microphone had horrible feedback and very poor sound quality. While listening to music it had lots of static and almost a tin sound. This was amplified while utilizing the speakerphone feature as well. The phone would forward my calls to voicemail on more than one occasion. I did not have wifi calling or the do not disturb feature activated while this occurred. The battery is sub par which I heard rumors of but had to experience first hand to believe for myself. My samsung S9 lasts longer or at least could be described as equivalent for a much older droid model. One of the few things I liked is how user friendly the phone actually was and for that I gave it back a star.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your new Pixel.
      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are enough reviews in internet but seem to be legit. Fantastic camera though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. The the night camera still needs some work upon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Too many bugs and app crashes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of bugs. Just the camera being good, doesn't make the phone good. Even the Google Play store app has bugs which I'm not seeing in my wife's one plus 11. Google maps crashes when using. Many other bugs.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi David,

      We appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 7 Pro.

      If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 2 out of 5 stars

    Great specifications poor usefulness.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dysfunctional touch screen. Would not recommend to purchase.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi David, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 7 pro.

      For help with a Pixel screen that is having issues, please visit: https://goo.gle/screenissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, the battery and performance are a great change with the new tensor

    I would recommend this to a friend