Customer Ratings & Reviews

BestBuy charges a restocking fee, while others, like Amazon, do not charge any stocking fees. The returned non-activated phone and the untouched phone still get charged. If I had known this, I could have refrained and decided to buy from another place. The Restocking Fee clause is mentioned too low on the page that one will only review it after final ordering. Lastly, customer service is also going down.

A mediocre phone at best, made worse by a pink line down the right side of the screen and an off and on "deep fried"/ pixelated yellow effect to the entire display rendering the phone unusable for random stretches of the day, I've only had the phone 6 months and have heard this problem isnt uncommon...

softwere unstable, by bluetoot , calls coming all speakers as they want,

I am not one to leave a negative review, however the reliability of this Pixel 8 phone after a year and 4 months is so poor, I had to tell the masses. I've had constant freezing and restarting and today the phone bricked after a scheduled update. DO NOT RECOMMEND.

I got this mobile and omg it gave me the worst experience in my life after getting a brand new mobile. CAMERA SUCKSSSSSS. Reason - Cam wasn't working and pixel is known for their camera quality and all

It's less than a year and I have a pink stripe of pixels that come out sometimes

The Pixel 8 and Pixel 8 Pro are the best cell phones on the planet right now. Hands down. I decided on the smaller Pixel 8 and I'm glad I did. I'm giving up a couple of features, but I'm loving the smaller size. So, why should you get it? For starters the new G3 Tensor chip enables advanced AI and amazing photo and video editing features. Don't like something/someone in your picture...use Magic Erasure to get rid of the offending item. You can move things around in the photo using Magic Editor. Audio Magic Eraser lets you remove sounds from wind, cars, even voices from your videos. All on the phone! One of my favorite features, however, is the call screening feature. Google Assistant helps filter out spam calls by screening your calls. You'll know who's calling and why so you can decide if you want to answer the call or not. I get a lot of spam calls, so this feature has been a huge help. Battery life is phenomenal. I can get around 2.5 days with it, using it moderately, but 2 full days with fairly heavy usage. Besides what you can do with photos and video after you take them, the camera is, in my opinion, the best camera available on a cell phone besides the Pixel 8 Pro. At 50MP you can capture tons of detail, even when cropping. This is a fantastic phone. I've been completely happy with it and highly recommend it.

Do not care for the phone. Wish I had bought Samsung. Samsung has great customer service. Google Pixel has none.

Phone has trouble reading corner screen taps. Likes to close stuff while I'm trying to work.

Received bad product again. Don’t know why keep getting used or bad products or dented products everytime we shop Best Buy. I’d shop elsewhere if your wanting for sure new product or not have to do multiple returns to get a good product

This phone is complete trash. The must basic functions such as Extend Unlock, Fingerprint Unlock, Quick Tap Gestures, etc DO NOT WORK CONSISTENTLY. The battery lasts less than a day. The most frustrating and useless phone I've ever owned.

I might be among very few … but the one I had start showing battery issues within fews days of use. u-break-ifix , recommend google to cancel their contract .Returned back …. not sure about google phone yet !!!

Like the size but besides that i think my unit is defective

Had trouble with charging cable. Also screen colors look washed out.

Sometimes the screen doesn't work or I keep touching the screen and it turns off. Has more problems than I ever had with my Samsung.

No looks so good as Google is as per its cost and color

I had Pixel 6 and 7 and I switched to Pixel 8 - Big Mistake, the software is not good at all. I called pixel support complaining about an issue with notifications and they reset my phone to factory reset. Selling that piece of junk and getting a samsung phone immediately.

Bought an open box. Excellent condition phone that had damaged pixels on the screen around the front camera. Currently the store refuses to exchange it for a like model.

Absolutely terrible phones just a couple months in and I have the green line running through my screen

Unboxing the Pixel 8 you will find the phone, a 38” USB-C to USB-C cord, a USB-A to USB-C adapter, a SIM pin, and some documentation. Looking at the phone itself, the frame is metal and finished in matte black and features softer, rounder corners than both the Pixel 7 and 6 before it. The front and back of the device are both Gorilla Glass Victus 2, making it very durable. The front is mostly flat which should make fitting glass screen protectors fairly easy. At the top, just between the screen and the frame, is an ultra-narrow ear slit and just below that is a cutout for the single front-facing shooter. The back of the Pixel 8 features a satin finish which is very good at hiding fingerprints. On the back you’ll also find the distinctive camera bar. Like the Pixel 7 before it, the camera bar is all metal that extends from the main body frame with cut-outs for the dual cameras and flash (as compared to the 6’s all glass camera bar). On the bottom, flanking the USB-C port, are 2 downward firing speakers. The right side features the power button and volume rocker while the left side is home to the single nano SIM tray. The overall design is both attractive and functional. Being the smallest of this generation of Pixel devices measuring only 5.93” tall, the phone fits well in the hand. The power and volume rockers are placed well and the camera bar keeps the phone from rocking when set down on its back. Construction seems top notch with excellent fit and finish and no noticeable flex in the body. Once powered on, you’re greeted by the beautiful 6.2 inch OLED display. The 2400x1080 resolution offers super crisp images with no perceptible pixels. The 120Hz refresh rate delivers ultra smooth scrolling and gaming. Colors are rich and vibrant and blacks are deep and dark. The screen offers excellent brightness at 2000 nits, making it very viewable, even in broad daylight. The Pixel 8’s speakers have been satisfactory. Playing games or watching videos, the Pixel employs the ear slit as well as the lower downward firing speakers to give a stereo effect. The configuration offers plenty of volume and clarity. Like other phones setup like this, the lower speakers do tend to get covered by your hand when holding the phone in a landscape orientation. Calls on both the handset and speakerphone have plenty of volume and clarity. Battery life has been very good. Typical usage for me includes calls, texts, emails, web surfing, media playback, activity tracking, some casual gaming, and managing smart home items (i.e. robot vacuum, video doorbell, smart outlets, and Google Nest security camera). Through all of this, the battery has lasted a full day with some left over without need for midday top-ups. Wired and wireless charging rates are fast, with a max of 30w depending on your source. Also, the phone allows for battery sharing, which is a nice touch. As with past Pixel phones, the cameras are very, very good. The Camera app launches very quickly with a double-tap of the Power button. There are plenty of modes available including the familiar Portrait and Night Sight but the photo tools have been beefed up to include features such as ‘Best Take’ and ‘Magic Editor’. When combining the strong hardware with Google’s software tools, photos are regularly stunning with great detail and vivid color. Especially surprising to me was the macro ability which allows for incredibly tight focus with excellent detail. Covering a few other features: Bluetooth has been updated to version 5.3 which should result in better battery life when using compatible devices. NFC for contactless payments has been quick and effective. The in-display fingerprint reader has worked quickly and reliably. Its placed well on the front so your thumb can reach it naturally. A couple of other random observations: There is no headphone port, no expandable memory, and video over the USB-C (DisplayPort) is not officially supported (there are articles available that suggest the hardware is capable of this but that its currently disabled in the OS). The Pixel 8 ships with Google’s latest and greatest Android 14. Boot times have been super fast. Voice recognition and transcription has been incredibly accurate. The new Share menu and Lock Screen customization are nice upgrades. 3-button navigation is, thankfully, still available (for those of us old fogeys who don’t like gestures). One final observation: Google has promised 7 years of OS updates for the Pixel 8, which, if it happens, would be an industry first and best policy that could make the phone very long lived. But, to be honest, that’s a big “if” when taking into account Google’s history of program cancellations, such as the discontinuation of the ‘Pixel Pass’ program. Only time will tell. All things considered, the Pixel 8 is the best Pixel ever made, improving incrementally over its predecessors in exactly all the ways it needed to. Its both a worthy upgrade to existing Pixel users or an excellent jumping off point if you’re looking to switch from another brand.