Customer Ratings & Reviews

Customer service over the phone will promiss the world and the workers are stuck dealing with breaking bad news to purchasers. Very bad experience and a huge waste of time

I bought this google pixel after watching a few YouTube reviews. The reviewers mentioned the subpar battery life but I thought nothing of it. The phone’s battery was not good compared to the iPhone 13 Pro Max I had come from. I returned the GP8P and got an iPhone 15 Pro Max instead.

I returned the product and only received half the money I was supposed to receive. When I returned it they said you will get it and I did but I only got half of it. It's a disgraceful situation. I never recommend it. Do not take into account the words of the manager Stephen R.

I had an worst experience with BestBuy while trading my iphone with this product. BestBuy cancelled my trade-in for no reason.

The phone itself is great but NEVER get it from best buy if you are considering to trade in your used phone. It takes more than 2weeks to verify one used phone and best buy personnel told me that they need another 2weeks to do so. Get this phone anywhere else but best buy!

very bad quality I have had many problems since I bought it and it is the third one that I have changed since they did not work

Google fan since the Nexus days! Got a faulty phone which has several screen issues. The screens flickers intermittently. Google is being a pain about remediation process. Will likely return

Don't go from Apple to Android. I'm not using the extras I'm paying for because it's so different and I don't know how to get to anything

Had to return to get replacement after phone had several glitches. Best buy charged a restocking fee for a replacement. Poor business

Obviously Google has outdone themselves again with a top notch Camera and Photo software! I love the auto focus, now all my pics are great. Macros could never be better than with this current Pixel Pro. Skin tones are captured better, especially in low light conditions. "Amazing Results" Cameras have been upgraded to include 50MP using new Pro control software. Just like using a professional camera. If you don't like one of you pics, then just select best take and AI will suggest which of your pics is the best. Need to put a smile on someone or remove an unwanted object? No problem with Magic Editor. Clear up your blurred Photos. Super Resolution Zoom up to 30x with Pixel Pro. You won't be disappointed. The Phone sets up with ease and transferring from another device could not be easier. You will get Android 14 and ( 7 ) years for OS updates. (incredible) No one else offers this!! The lock screen includes more customizations along with new Monochrome Themes. AI Wallpaper to give you more creativity. Call Screen will sound more natural and can have a conversation with caller when screening your calls. Features include "Call Assist" "Google Assistant" "Assistant Voice Type" and "Live Translate" Security is stepped up to include Face Unlock for phone and apps. Built in Google One VPN, you just need to turn it on. Proactive Security antimalware protection. Emergency Help always ready. Download Magnifier to make tiny text easily visible. Object Temp Sensor to check beverages, food etc...Not for humans yet though. Included FitBit app has easy navagation format. and of course plenty of Google Phone accessories. All this is Great, However, the best part for me is the Speed of the phone with the new Titan M2 Tensor G3 chip is robust with security and performance! I could go on and on and on. You will Just have to get one for yourself. You won't be disappointed. Even if you are a long time user of other brands, this could easiy win you over.

Have to make an exchange because what I got keeps on hanging and freezing and being so hot

poor build quality. The rear camera housing is prone to scratches

not at all happy no literature was included with item

The Google Pixel 8 Pro features some pretty major improvements over the Pixel 7 but still manages to have some minor issues that are kind of annoying considering its price point. The design of the phone itself is greatly improved, gone are the curved edges of the screen (who decided those were a good idea?), but their is still a fairly significant amount of screen space being eaten up by the bezel of the screen. My biggest issue with the Pixel 8 Pro is the aluminum edge and the brushed glass back, they both end up being very slick feeling and makes it almost a necessity to have some kind of case on this phone before it goes flying out of your hands. As someone who prefers to use only a screen protector on my phone this is extremely disappointing as I am constantly worried about dropping the phone, it also doesn't help that the camera bar gets easily snagged on your pocket when putting it in or taking it out of your pocket, paired with the slick feeling sides and back this snag is a recipe for disaster. Other than that issue, the phone is a definite improvement over the Pixel 7, with even more improvements in software and hardware the Pixel 8 Pro is a better phone all around than the 7. Google has added even more AI features that work onboard the phone and with the better hardware they work great. The Pixel 8 Pro does everything better than the 7 and has made some really good changes that were much needed; rounded screen why?, but there is definitely still room for improvement.

I used to work at a phone store and I had the chance to try multiple devices for a long period of time. The pixel 7 pro was a horrible phone and I switched to the s23 Ultra which was one of the only phones that I have used that is almost flawless and that stylus was a bonus. Eventually I switched to the iPhone 14 PM and hated that phone. Not sure what the hype around the iPhone is but the only two things that I liked about the iPhone were the battery life and the Face ID. Cameras are so bad and the operating system is too limited. After the iPhone I finally switched to the Pixel 8 pro. I had my doubts since the pixel 7 pro sucked but boy I was wrong. They have fixed most of the issues like the screen brightness, battery, overheating and speed. They are currently pushing an update to fix battery life as well but honestly it's already decent and takes a week for the software to adjust to your use. Cameras have always been excellent. That smooth software is what makes me choose it over the Samsung. Good job Google on finally giving us a good Pixel. Also very light compared to most flagship phones. Highly recommended from a guy who has used multiple flagship phones. Face ID does not work in the dark but the fingerprint scanner makes up for that and it works very well. Now for only 800$ that's just a crazy deal! I got my phone from the Google store but decided to share my review here for people to see.

Not impressed with the camera clearity.,...........

My phone wasn't working so great. Battery didn't last long.

It Sucks Screen is sluggish have to swipe several times to get it to change.

This phone feels like Google finally got it right. It's fast, it's helpful, it's easy to setup and operate, the camera is beautiful etc. But the most important thing is that Google is promising 7 YEARS of feature drops and security updates for this phone!!! Which means you will DEFINITELY get your money's worth. All in all, 10/10

Best Buy screwed up my purchase and finally I had to return.