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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $1,059.00

Customer reviews

Rating 4.6 out of 5 stars with 616 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the Pixel 8 Pro 256GB (Unlocked)'s exceptional camera quality and excellent battery life. Many appreciate the ease of use and sleek design, while some users noted performance and AI features as positive aspects. However, a few customers mentioned concerns about occasional overheating, the price point, and some software and Bluetooth connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-616 of 616 reviews
  • Rated 5 out of 5 stars

    Cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was with delivery. Delivery driver dropped the package (worth $1250) outside a random house’s front yard in neighborhood . Had a hard time locating it. I was lucky that I found it . So never gonna order anything online from Best Buy ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIXEL PLEASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HASSLE FREE, SHOPPING! Love my new Pixel Phone! Called the store, they had an unlocked phone. I picked it up. Took it to my carrier and BOOM- Just like that I was connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 8 Pro is everything you could want in a phone. Phone calls are clear and reception is great. Picture quality is top notch and the editing tools can really remove unwanted items from photos quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pixel 8 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, just a little bit under Iphone and Galaxy but for a much fairer price. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone from Google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Another positive improvement on the last models. Easy to use and make your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone to Pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Software is advance. I converted from being am iPhone user to Pixel user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and satisfied with my new Pixel from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to go from Marketing promos to actually using them on the phone. Hard to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pixel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera bit funny when zooming, but a good phone nonetheless ig.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want it to be good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great user experience when it works. Inconsistent with it's devices. One phone had a bad battery, second kept dropping signal and the third data and modem issues again. If I could get a ssumg phone with Google experience I would be a happy camper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LTE and Washed out screen for $850 no thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Verizon and I couldn't get 5g uw I would on get LTE with the pixel but with my OnePlus 11 and s23+ I get 5g uw everywhere. Also the pictures look horrible everything is washed out. There aren't anything in the settings to change the screen to vivid or something like that make the screen pop instead you have all these gimmicks and the picture still likes horrible. The camera might be amazing but if I can see the true picture after I take what's the point?? I returned it after only two days.. almost $1000 for a phone and the screen looks like a phone from 05 I'll pass.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback, and are sorry to hear that you are having issues with your Pixel 8 Pro.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 3 out of 5 stars

    Pixel 8 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as responsive or quick as my previous Pixel 4xl

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't BUY the Google pixel 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst texting phone I've ever had since the original 1st gen flip phones. The spell check is dumb. It corrects after you have changed it to what you want. The camera is no better then a phone half it's price. You are getting nothing better. Just a name which is worthless these days.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 8 pro.

      To fix the camera app on your Pixel phone, please visit: http://goo.gle/cameraissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 1 out of 5 stars

    BestBuy Customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in response to the awful customer service for BestBuy as me preorder was delayed twice and canceled, transferred back and forth between sales and phone departments, I lost count after 6 and denied a supervisor. Basically out of my preorder deal that included a pixel 2 watch for free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disgruntled customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had a $450 trade in for my phone. When I received this item the trade in disappeared from my purchase history. Therefore, I will be returning the entire order and Bestbuy will have lost out the shipping of this and the Pixel watch, plus a disgruntled customer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted my money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to charge this phone with the cable they provide. The phone also lacks an on/off switch, buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 8 Pro.

      To fix a Pixel phone that won't charge or turn on, please visit: http://goo.gle/powerissues

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel