Customer Ratings & Reviews

The phone function works okay. But the supposed selling point of a Pixel is the camera, and on mine, it broke within a few weeks of light use. It briefly shows the picture then replaces it with black! Rolling back to an older version of the app usually solves that but the picture has lines across it. So the camera hardware is probably broken. Best Buy says that their warranty is only 14 days so call Google. Google says that repairs have to go though the store. Finger pointing! The camera app itself is garbage. It is pure point-and-shoot with about as many controls as a Kodak Brownie kid's camera from 1960 -- none. Well, there are a couple of modes to choose from (Portrait and Night Sight) and there is a brightness adjuster. But none of the usual "pro mode" features of a decent camera app -- as if Google is so sure the smart AI will make the picture what it should be, regardless of what a stupid human might incorrectly want. Third party apps give more control but tend to have their own issues.

If your updating from a land line this will do the job. I knew the Google rep was playing me when she insisted the 8a was better than whatever the flagship version of this phone is on the weekend the 8a released. I broke my Samsung S20 and went in to buy the latest Swhatever, but the pixel sounded ok and I was fully willing to pay the extra 300 or whatever for the Google mega flagshit. So it's my fault for making a bad decision but the phone is junk. Wouldnt take the time to write this if I wasn't because I love best buy. Thanks for reading.

Best Buy cancelled my order at the Black Friday price (system error), and now they are requesting that I put in a new order.. for $100 more. Ridiculous. And they already had this phone activated by Verizon who is charging a $35 fee that I will have to fix.