Customer Ratings & Reviews

I love this pixel! It's the best one that I've owned yet and I've been buying them since the 6. I believe it's light. It's sleek. It's very very pretty. The screen is beautiful. Pictures are just gorgeous. I couldn't go wrong with any other phone.

The Pixel 9 feels and looks like a premium smartphone, complete with a great camera, tons of software to play with, and hardware that performs.

The camera is definitely the best in any phone right now, the user experience is amazing. Battery is good too, but cannot last more than a day.

Awesome Upgrade from Pixel 8. Really like the design changes in this one.. Feels really modern and fast. Screen is super responsive....!

Enjoyed shopping with Best Buy. Shipping was fast and instantly received my Cashback for the exchange device. It was a seamless process. I'm loving the Pixel 9

I recently traded in my iPhone 12 at Best Buy for a Google Pixel and couldn't be happier with the deal I got! Not only did they offer a seamless trade-in process, but I also received $100 in coupons, making the entire experience even better. The staff was helpful, and the transaction was smooth. Highly recommend Best Buy for great deals and excellent customer service! Five stars!

Google's Pixel 9 continues to impress with its exceptional camera performance. The AI-powered features, like Magic Eraser and Real Tone, ensure stunning photos in any lighting condition. The Tensor G3 chip provides smooth performance, and the design is sleek and comfortable. While the battery life could be slightly better, the Pixel 9's overall package makes it a compelling choice for those who prioritize photography and a clean Android experience.

Pixel 9 is performing as expected. Love the feel and performance. No lag and love that there is no bloatware. Only drawback is that I wish I would have gotten 256GB.

Nice phone, great camera and super easy to set up from a previous model Pixel.

Pixel 9 is a high end phone, runs pretty smoothly, bit camera may not like a pro.

Great Phone and Product, just wish it was available in store, retail stores should carry a variety, more colors with the same features.

This is the definive phone device, beautiful and powerful.

Awesome phone with great battery and good AI based features

I am excited to have purchased a Google Pixel 9 from Best Buy. I truly appreciate Best Buy for offering great prices and, overall, the best deals. That’s why I prefer to stick with Best Buy for my purchases.

Phone is nice, its easy to use. Trasfer of data was quick

I got my phone in great deal within 24 hours great service by best buy

I have had a few pixel phones over the years, but so far, this has been my favorite since the Pixel 5. I also have last year's Pixel 8. This year's Pixel 9 feels much nicer in the hand than the Pixel 8 does. I love the design of the Pixel 9 and in particular I love the rear back camera design. It finally feels like Google has made a phone that has a great build quality that is as nice as the current generation iPhone and Samsung offerings. The Pixel 9 phone moves up to their Tensor G4 processor.The battery life is much improved over the Pixel 8. The Pixel 9 does not get hot like my Pixel 8 did even under fair heavy use of the camera. The Pixel 9 has a 4700 mAh battery, supports fast charging and wireless charging. I finally feel like I am getting a full day of battery life on a full charge. I used an older pixel charger that came with my previous pixel, but it still charged fairly fast. I was also able to wireless charge with an Anker wireless standing charger even with a silicone case on the phone. The Pixel 9 also now supports WiFi 7 and Bluetooth 5.3. I only have a WiFi 6E router in my home and max out my 500mbps home internet bandwidth on it. The display on this phone is fantastic. It looks great and is really bright, I mean really bright, totally usable in daylight. Video looks great, and the display has VRR (Variable Refresh Rate) 60hz or 120hz. YouTube and Netflix content looks great. This year the Pixel 9 has changed its fingerprint sensor from the previous year, and while it is definitely better I do not feel that it is as good as fingerprint readers where the sensor was located on the back of the device. I continue to get missed presses now and then, especially after washing my hands, but that being said, it is MUCH BETTER than the Pixel 8, which had a pretty bad fingerprint sensor. The cameras on the phone are all very good, I especially love the macro focus on the rear camera. Speaking of cameras, the single most impressive thing this phone can do is a new AI feature called “Add Me”. Add Me lets you take a photo of a group and then you can ask one of your other party to take a photo of you at the same general angle. The phone then shows you the previous photo and lines it up with the new person in frame as a preview of what the new photo will look like. AI basically then combines both photos together into a new AI composited one. For the most part, when this works, it works very well and it can be hard to discern that it was not shot that way naturally. I think this will keep getting better as time goes on and machine learning (AI) gets better. I am someone that mostly travels alone with my wife so there are always moments where it is either her in the photo alone, or vice-versa. I wouldn’t take every photo this way, but this is something I will definitely use quite a bit. With the newly designed Weather app, AI is used to summarize the weather for the day for you. I guess the Gemini AI is combining multiple weather reports up and averaging them out? Much like last year's Pixel 8, this year's Pixel 9 will have 7 years of software support. I do hope that Google keeps this promise going forward. Gemini Live is similar to the previous Google Assistant except it will talk back to you conversationally. You can set up the voice from several different voices and they all sound very natural. When asking Gemini Live questions, you can keep talking back and forth with it like a conversation, including things like suggestions on any topic you might want. For example, you can ask it for ideas for a party, and later ask what kind of food you might want to have, and how old your guests might be, etc. It surprised me as to how useful this would turn out to be. Overall, I think this is a great phone for the money. It is very fast for everything I use it for and the cameras are fantastic. Everything is very snappy in the operating system. Moving in and out of apps is a breeze. I especially like the design and feel of the phone.

Pixel phones used to be high quality, used to be. After 8 months the phone stopped working. Turns out the camera bar became loose during standard use and condensation seeped in causing water damage. Google support says since the phone shows water damage the warranty is void. KEEP IN MIND THIS IS AN IPX68 rated device, meaning it has been certified for half-hour water submersion.

Being a digital creator means I’ve got my phone on me at all times to capture content, take notes, take calls, and do research. The Google Pixel 9 is the fourth Pixel phone I’ve had over the years and so far it does not disappoint. Whether I’m capturing footage at events for my small business or being the designated photographer at a friend’s party, I’m always ready with my trusty Google Pixel phone. Not only am I regularly using my phone to capture good footage for multiple social media accounts, I also listen to plenty of music, audio books, and videos throughout my day. Having a reliable phone with a good camera and a long-lasting battery is a must. The Pixels improve every year, and the Pixel 9 is offering a newer processor, higher quality camera, and 12GB RAM (an improvement on the Pixel 8’s 8GB RAM). CAMERA APP The main difference I noticed about the rear camera is that the Pixel 9’s Ultrawide lens (0.5x zoom) now has 48MP compared to the Pixel 8’s Ultrawide 12MP lens. The field of view is just a few degrees narrower on the Pixel 9, but I’m okay with that if I’m getting better quality overall. The Macro Focus was one of my favorite updates on the Pixel 8 so I’m happy that the Pixel 9 macro’s closest distance limit improved from 3cm (Pixel 8) to 2cm (Pixel 9). The macro focus is great for detail shots on a product shoot so even having that little bit of extra wiggle room is great. Portrait mode is such a great feature to have when I don’t have a professional camera on me. Back in April I went to a couple birthday parties and I was the unofficial photographer for the events which led me to take beautiful portraits of the birthday ladies with my Pixel 8. There were no special events the week of this review, but if the Pixel 8 can take great photos, I know the Pixel 9 can surpass or at least match the quality. One of the parties was outdoors during the day, so the footage I got was crisp and clear. The portraits outdoors were gorgeous. The second party I went to was at a salsa bar at night so while it was a low-light environment, the camera quality was still top notch. (I debated sharing the portraits in this review but since they were not taken with the Pixel 9, I decided against it. I’ll include other photos I took with the Pixel 9.) GOOGLE PHOTOS: MAGIC ERASER, EDITING TOOLS, BEST TAKE I am on the Photos app all the time! I love looking through my photos, creating albums, and sharing them with friends & family. It’s great to be able to share a link with a group of people so they can either download the photos/videos for themselves or even just write comments for me to look back on later. Not only do I love being able to organize my media in Photos, but I love all the editing options too. The editing tools just keep getting better as the years go by. Photos editing is great because I have access to sky enhancements, filters, highlights/shadows, contrast, brightness, and so many basic editing features along with more advanced ones. I’ve been a fan of the Magic Eraser since it was available - it’s so convenient to get rid of things like power lines in a background or a crumpled napkin on a table in a group photo directly on my phone rather than pulling the image into a desktop photo editing program. Speaking of pulling photos into an editing software, I’m so used to having to do this with group photos to get everyone’s best smile but the Pixel’s “Best Take" feature works well in a pinch! BATTERY LIFE With as much as I use my phone on a daily basis, good battery life is very important to me. The Pixel 9 has an improved battery rating at 4700 mAh, compared to the Pixel 8’s 4575 mAh rating. I’m confident that the new Google Tensor G4 processor can handle the upgraded battery rating - I haven’t had any issues yet. My screen time Monday - Friday is about 8h per day, which I classify as somewhat heavy usage, so on my heaviest usage day this week I went from 100% charge at 6:30 am to 18% at 9:15 pm. On camera-heavy days, I definitely make a point to charge my phone beforehand and carry a portable charger with me. I personally like adaptive charging to keep my battery healthier for longer. SCREENSHOTS APP Screenshots can get real messy, real quick. But now that I’ve found the Google Screenshots app, I’m finally able to organize and review my screenshots in a helpful and productive way. The Screenshots app allows you to select screenshots and put them in a collection for maximum organization. Viewing one of the screenshots lets you see an AI generated summary which usually writes out any text in the image. So for example if I’m looking up gift ideas and I screenshot something from the shopping tab in my Google search, the screenshot summary will have titles, descriptions, ratings, price, etc. There are also quick features like image sharing, image editing, setting reminders, or doing a Google search on that specific screenshot. GOOGLE AI FEATURES The AI features that I like the most on the Pixel 9 are the Magic Editor in Google Photos and the generated summaries on the Screenshots app. The Magic Editor is so neat to use especially when I just want to edit a portion of a background. The Auto Frame feature is great because it generates any missing piece of the image in order to frame the subjects better. Sure, I could just crop or re-frame myself, but the generative feature is helpful. I use AI as an aid, so I don’t expect it to be perfect. When using the Reimagine tool, I got better results asking for something like “blue and yellow flowers and a sunset background” in comparison to the questionable results I got when I asked it to “create a bowl of dog treats”. I had to find a balance between asking for a general change and specific material generation. Pixel Studio was interesting to use, but I noticed it only creates square images and I’d like to have more sizing options. I don’t know how much I’ll continue to use this app given that I can’t seem to use any of the stickers I made outside of Pixel Studio. I’m not a huge fan of completely AI generated images because I like to create my own photos, but I suppose it’s just another tool to have in my pocket. OVERALL The Google Pixel 9 does a great job of meeting my daily phone needs. If I’m not using my phone for entertainment, I’m using it to capture content for work and leisure. The two things I value most in a phone are camera quality and battery life so my favorite upgrades on the Pixel 9 are the ones that improve on those two features. I’ve been making social media content and photo albums with ease for the last few years and the Pixel is my most used tool to achieve those goals. The fact that I can edit and organize directly in-phone or in Photos is a huge plus for me. There are a lot of extras, like AI features, that are nice to have but I may not use on a regular basis, however I don’t think it’s fair to dock points for having more features than I need.

I will admit - I am a phone fanatic. I always like to have the newest devices along with (at least) one device for testing (beta, apps, etc.). The Pixel 9 is my second Pixel and it definitely impressed me. First Impressions: When I first opened the Pixel 9, I felt like it was a lot smaller than I expected. You'll see in the pictures ranging from the biggest of the "bigs" to the smallest of the "smalls," the size is really deceiving. Upon first firing up the device and getting through all the regular steps of setting up the device (WiFi, software updates, loading eSIM, etc.), I found the Pixel 9 to remarkably fast for the entry-level Pixel lineup. The new Google Tensor G4 chip is quicker than a hiccup in pretty much any circumstance. The display is bright and vibrant and - to my surprise - just the right size in comparison to other larger devices. The 128gb storage scared me at first, but with the integration of Google One with Google Drive, Photos, etc., it really isn't an issue - everything lives in the cloud and is available on-demand. I activated this device on a GSM carrier with strong 5G service in my area and was able to pull and average of about 380 Mbps down and 29 Mbps up, testing multiple times with Speediest by Ookla and Google's own speed test over the web. Key Features: - Outstanding new Google Tensor G4 chip - Excellent battery life (I was able to get through an average day and still have about 30% left at bedtime). Also, very fast charging wired and wireless. I put a MagSafe case on the device and it worked flawlessly. - Slick and accurate Face unlock; note: I was unable to use the in-screen fingerprint sensor because of the screen protector I chose even with toggling the screen to be more sensitive for a screen protector. - GEMINI - WOW! The AI features embedded with Gemini pretty much everywhere on the phone is fantastic. You can even chat with Gemini and get real-time answers. VERY IMPRESSIVE! - Beyond Outstanding cameras - the 50MP rear camera brings phone photography to a new level. Overall, I would give this device a 10/10 if the scoring allowed. Even though it's the base model, it's feature-rich, fast, enjoyable to use, and Google promises up to 7 years of software updates through Pixel "Drops -- Listen up competitors!!!!). 10/10 - highly recommend!