Customer Ratings & Reviews

Love this switched from Samsung s22 and love the features. From someone who's used both iPhone and Samsung this is a good mutual ground.

Google really knocked it out if the park this year with the Pixel 9 (I think with the 9 Pro, 9 Pro XL, and mostly with the 9 Pro Fold)! I got 2 of these Pixel 9s for my parents and only time will tell if they're great in the long term, but the feel in hand, general speed of the Tensor G4 in day to day use, and cameras make this a very compelling option for most people. The lack of a telephoto lens isn't too big of a deal for most, and I don't foresee it being so for my parents. I daily drive Android and iOS, and I've never been compelled to use the iPhone for anything over any Android phone I've owned short of shooting video. Google's flavor of Android (yes, they own it, but they still customize the heck out of it) is my personal favorite, and does without all of the Samsung redundant apps and over the top glitz (for instance). The only reason I'd say anyone should upgrade to the Pro or Pro XL models over the standard 9 is if you need more camera options ("pro controls"), demand the best screen specs, and plan to use on board AI features (RAM bump). The Pro Fold is a whole different story that only intense tech enthusiasts and those with oodles of cash should be looking into. Throw in the promotions Google was (and hopefully will again) running for trade in, especially for iPhones, and it's an easy sell!

Runs very smooth. No hick up with using it. Picture quality is great.

I've had a number of pixel and Google phones. The nexus , moto x4 pixel 5 and the 5a, the pixel 7 and now the pixel 9. There have always been improvement along with problems. The 9 is the same. Brighter screen , no light flash on finger print sensor, no heating problems so far. What I feel are issues: as with the 7 there are parts of the screen that seem unresponsive at times. Maybe the phone is just to slow to respond. A continuing issue is the fingerprint reader is still unreliable which is very aggravating. They refuse to go back to capacitive reader which is extremely reliable. The face detector only works in well lit aeas, and you have to wake it to work. I have also found android to be buggy. Speech recognition is about as reliable as the fingerprint reader, which I use all the time when texting. Their best model five was the pixel 5 which was the last pixel before they started with their own processor. The battery life is good but the camera is about average for a phone these days. I've had enough of giving Google a chance and moving on to another brand. Possibly Apple. At least you get better performance for your money and the face recognition is top notch. To me pixel phones aren't worth the money anymore, and that you don't get any value in them when you go to trade them.

Camera Quality: The Pixel 9’s camera is highly regarded for its ability to capture beautiful photos effortlessly. Features like “Add Me” allow users to include themselves in group shots seamlessly.  • AI Features: Users appreciate practical AI functionalities such as call screening, live transcription, and photo editing tools, which enhance daily usability.  • Design and Build: The phone’s premium feel, comfortable grip, and unique color options like Peony are well-received

I love the phone itself and the camera is amazing. I would buy it again.

I wish they had had the Pro or Pro XL version, but I am very pleased with the phone I received—perfect condition and working well.

So much feature in photography. Slick design to handle.

Super clear display, camera is very very good, I just wish battery life was a little bit better. But to me that's not a big deal cuz I always have a charger next to me so take that to grain of salt.

My Pixel 9 replaced my Pixel 6 and Best Buy was ideal place to get it. Excellent service and price

The Google Pixel 9 excels in several key areas, with its camera quality standing out as a major highlight. Has some great AI and photography features, the Pixel 9 captures stunning images that match those of higher-end cameras. The details, color accuracy, and low-light performance are particularly impressive, making it a top choice for anyone look to take great photos with ease. Additionally, the device benefits from a clean and streamlined Android experience, with Google’s regular updates ensuring that it remains secure and up-to-date versus other brands that take forever for security updates. However, one drawback of the Pixel 9 is its limited customization options. Unlike some other Android phones that allow extensive personalization of the user interface, the Pixel 9’s software experience is more rigid. While this may appeal to users who prefer simplicity and consistency, those who enjoy tailoring their device's appearance and functionality to their specific preferences might find it less flexible. However, you can still install launchers to customize the experience but does make it an additional step in making it your own.

The phone arrived on time and perfect. The order process was smooth and fast. Great price offered only by BestBuy,

Love this phone, gives me the ability to route all my work and personal stuff together or separately, the camera is amazing and I love the Google platform

Really solid device for 650 plus tax. Coming from Samsung eco system, it's very similar. They all do the same stuff and at a fraction of the cost. This phone stays much cooler in use, which was my biggest gripe with Samsung. Would recommend.

I have no Issues with My google pixel 9. I like it more than my Iphone mini 12. I do wish the camera for the pixel was much better. I do love the AI functions on the camera even though I rarely use it.

The customer service route was very helpful and explained everything about the phone. He did a good job of going over the warranty and extended warranty offers. I was very happy that he explained the model above mines in the model below mine so I knew exactly what I was getting. My experience there was very good.

Quite possibly the best Android experience out there in regards to a clean, simple, and easy to use software experience. All of my Google services ready to go, from my Photos, my YouTube Music, and a really easy to use camera. I did find that performance was just a little slower than the latest Samsung S series, but it more than makes up for it with how easy it is to use and how nice the camera experience is. Gemini is the assistant on this device, which is way better than it used to be. Makes it super easy to ask anything and get high quality and easy to understand answers. Only thing I think could be improved otherwise is a smaller camera hole in the front, and maybe adding Qi2 magnetic charging so it would be compatible with my MagSafe charging and mounting accessories.

Moved from an iPhone 12 to this phone and it is an upgrade in every way. Although the price for this phone seems a bit steep in comparison to what it offers it feels like a nice step up compared to Apple offerings for the same price. However compared to similar android offerings it seems to demand a premium despite not offering anything that differentiates it significantly. Wasn't too keen on moving to android but after using it for a couple weeks I've moved on from iOS. Keyboard is superior, battery and screen is better and the OS as a whole feels much more customizable. The phone itself has a great OLED screen with high refresh rates rather than the 60hz that Apple still uses... Cameras look phenomenal for pictures and the fingerprint scanner and face ID is great (although the face ID is lacking in comparison to Apple as theirs uses lasers that also work in the dark). The AI that is advertised does not really make a big difference for me in daily use although it can be a cool quirk for some things such as replacing backgrounds in photos.

The Pixel 9 remains a solid phone, with one of the best cameras available, and one of the least bloated Android experiences.

It’s fast, easy to set up, and the clean Android interface makes it simple to use.