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Customer reviews

Rating 4.6 out of 5 stars with 709 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 709 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Its OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is nice about the phone, BUT i would rather go with the galaxy s25. Better camera and my biggest complaint is the screen, it looks washed out compared to the galaxy and there really isnt a way to adjust it. Other than that the phone is good especially getting the latest updates first.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot express how much I love this phone. Upgraded from the pixel 7 and the selfie camera difference is wild. Much better. I appreciate how much more natural pictures on the main camera turn out as well. Battery life is great and the 120hz screen is just the cherry on top. My only complaint is that I tend to experience heating issues when in a hot room.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    It's a Phone, it's good, like phones in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're beyond the point that phones structurally differ in capabilities. Although they might in features, my experience hasn't been fundamentally different from my prior 4 year old iPhone. That having said the experience has been great. Transitioning seamlessly from one to the other was easy, battery life is great, camera solid, and it even allows you to call and get called. Only complaint would be the stream of notifications to help you start using all these features that it's packed with, it can be overwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    More weight and less battery than pixel 9a

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched to this from the 9a thinking it was an upgrade. The camera is marginally better than the 9a but nothing special. it is a lot heavier and the battery life is worse and it was slow and lagged. Returned it and went back to my 9a, much better phone for less money IMHO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Pixel 9 Review by Gemini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 9 is a solid upgrade with a focus on AI-powered features. It boasts impressive camera performance, thanks to Google's Tensor G3 chip, and offers a clean, intuitive Android experience. The design is sleek and modern, and the battery life is decent. Overall, it's a great choice for those looking for a reliable, feature-packed smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good hardware for sure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the limited storage these phones offer they work well for all yoir daily tasks. I cant speak to the Google operating system because I use a custom one, but this phone works really well with the custom one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    From 6a to 9, a worthy upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to a great promotional offer, was able to upgrade from my 6a to a 9 for a very nominal amount. Absolutely worthwhile upgrade! Snappier software, sturdier build, and it just looks svelte and sweet Specific things I like a a lot: MUCH improved battery life. Far better display. Far better sound quality. Doesn't overheat, connectivity issues nonexistent. I'm a fan

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Open Box Pixel 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a pixel 9 very much. The condition is excellent, the screen is perfect. I'm having fun with how fast this is compared to all my sun $200 Androids. I didn't know that my photos could look so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great smartphone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartphone for this price category. We got it at a discount, and it's totally worth the price. Great photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy set up. Runs smooth and fast.Screen is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, smooth performance, battery lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great vanilla android option with amazing features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Pixel 9 excels in several key areas, with its camera quality standing out as a major highlight. Has some great AI and photography features, the Pixel 9 captures stunning images that match those of higher-end cameras. The details, color accuracy, and low-light performance are particularly impressive, making it a top choice for anyone look to take great photos with ease. Additionally, the device benefits from a clean and streamlined Android experience, with Google’s regular updates ensuring that it remains secure and up-to-date versus other brands that take forever for security updates. However, one drawback of the Pixel 9 is its limited customization options. Unlike some other Android phones that allow extensive personalization of the user interface, the Pixel 9’s software experience is more rigid. While this may appeal to users who prefer simplicity and consistency, those who enjoy tailoring their device's appearance and functionality to their specific preferences might find it less flexible. However, you can still install launchers to customize the experience but does make it an additional step in making it your own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Phone Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a couple of weeks now and overall I really like it and it is a big upgrade from my previous phone. It was easy to set up (even though I am not a very technology inclined kind of person), the camera is good, I love the green color, and I only need to charge it every other day so far. It is also quite user-friendly and has a whole tips page to explain how to use all of the features it comes with. It is very slippery, I have to be very careful on where and how I set it down/in my pocket because it will slide off flat surfaces if I'm not careful about it. My husband has an earlier model pixel and it's the same case with that one, however, it was mostly solved when he got a case for it, I just haven't gotten one yet. The only other thing I could complain about is the fact that when you hold the power button, it brings up Gemini instead of the power options and you have to hold the power and volume up button in order to turn off or restart the phone. Again, it's noting that's that big of a deal, just takes some time to get used to. I would definitely recommend this phone, it's far better than any of the other smart phones I've had thus far and it's one of the more affordable phones on the market especially considering all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone for everyday use. Strong battery and sufficient power to run multiple apps like music and maps when connected to car Bluetooth without lag. The camera is also great. It sometimes looks dull but Google photos app has a really cool editing tools to make the pictures look great.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Screen size

    Rated 5 out of 5 stars

    Phonnee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a phone, little small but eh, can get warm after heavy gaming, recommend something else for pubg

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    best android phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, works great, no extraneous crap. Great camera, good performance, enough memory for OK AI, if that's your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone with excellent features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is sharp and bright, fingerprint reader works perfectly, reception of calls and wifi have been excellent, battery lasts a long time, camera has amazing quality. Overall this has been an amazing phone. I haven't had any issues. Best Buy's trade in offer was unbeatable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    3 stars only due to too much bloatware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: Great screen, snappy performance. Decent battery life, but idle time battery consumption is not so great. I can see 5-8% battery drain overnight. Decent camera. But too much AI focused features. They should just give the option to click natural unprocessed pictures. Negatives: Too much bloatware. Example Pixel watch companion app, google TV, google home, google one, keep, news, apps are all eating space and reducing battery life. Google should not bundle all these apps or give a method to just uninstall these apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 3 out of 5 stars

    Not a whle lot different from the Pixel 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is definitely brighter, hardware feels a little faster. I traded in a Pixel 8 and although the trade-in is safer at Best Buy (I got a phone lost/stolen during shipping in a previous trade-in with Google), the process is inconsistent and frustrating. Same Best Buy store, I was allowed to use a a cable to move data over in a previous trade-in, this time I was not. In general, the Google/Android ecosystem is just less controlled and less reliable than Apple. The Find My Device settings disappeared when I moved over from Pixel 8 to Pixel 9. That was fixed after a 2-hour interaction with Google support. Location based Google Home personal routines stopped working because, somehow, they are tied to the Pixel 8 I trade-in. I'm unable to enter new location based personal routines either. Google support just doesn't know how to fix the issue.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We really appreciate your feedback, and are sorry to hear that you are disappointed with your Pixel 9. If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely an upgrade to the pixel pro 6. Battery last longer I don't have to plug it in every day if I don't want to and it seems to run a bit faster too. Overall good buy

    I would recommend this to a friend