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$1,077.82

Customer reviews

Rating 4.6 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 699 reviews
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a smaller phone, not as powerful as pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a $5 certificate for leaving this review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good. I am pleased with my Pixel 9a.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a Great deal.google R Value for money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents do their best, I guess, but I keep having to return with issues that they failed to resolve on my new Pixel 9 phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, liking it, because of the extended camera from flat surface, kit and of weird

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underdog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmm.. seems 'alright', but you could honestly get a slightly older model iPhone for the same price for less.. why bother...... 3 stars from me, but I will still recommend it.. with 3 stars (overall)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but some input errors double typing keystrokes while typing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, buggy, messages don't come through clean like on an iPhone, lot of updates feels like the phone is constantly trying to get me to interact with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and better than v8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and sleek, phone is more stylish compared to last model

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Weight

    Rated 1 out of 5 stars

    Don't like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy, I don't like it. Also it overheat for mine.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 9.

      For help with keeping your Pixel phone from feeling too warm or hot, please visit: http://goo.gle/3qK62VS

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Cons mentioned:
    Screen size

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damage screen on side I couldn't returned not good never buy from best buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, but I prefer the iphone. Picture quality is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but it is lagging a lot. It might be just a specific phone that I got. I would highly recommend getting something that’s more pixelated.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 9.

      For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl

      If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 3 out of 5 stars

    Brightness issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the three stars is that, even lowering the brightness on your phone while viewing Netflix, you are unable to manage it. Watching in the dark will cause eye strain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, not sure about buying from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone I purchased (Pixel 9) but I haven't received the trade-in allowance yet and it's past the expected 7-10 business days for me to receive it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get something else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, Google still hasn't found a good variant of the Tensor chip Android is still, oddly not as polished as you would expect on the OEM's device And....it got more expensive Not sure why anyone would choose this anymore, Pixel used to be an awesome line, but in typical Google Fashion. They ruined it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regrettable Switch from iPhone to Pixel 9

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made the switch from an iPhone 12 to the Pixel 9, expecting an enhanced Android experience, but unfortunately, I've found myself disappointed. Issues began from day one, with apps that worked perfectly on my iPad and previous iPhone failing to function properly on the Pixel 9. The transition hasn't been smooth; I've encountered frustrating experiences with both Google support and Best Buy, neither offering the helpful solutions I hoped for. Additionally, since I traded in my iPhone during the purchase, returning the Pixel 9 won't even get me my old phone back. These persistent app issues and lack of a feasible return solution have significantly impacted my daily usability and convenience. Overall, I deeply regret moving away from the iPhone; the Pixel 9 has not lived up to my expectations in terms of reliability, usability, and customer support.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 9. If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Rated 3 out of 5 stars

    More Gemini Ai and camera update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except Gemini and Camera this is the same one which I have pixel8, my pixel8 pro is much reliable and battery was better than this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Empty box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was purchased and shipped box recieved was empty the process of trying to get refunded was long drawn out awful, would not recommend buying a phone that has to be shipped!

    No, I would not recommend this to a friend