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Customer reviews

Rating 4.6 out of 5 stars with 847 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the superb camera quality, smooth overall performance for daily tasks, and amazing battery life as significant strengths of the product. They also appreciate its faster processor, new design, good Google software, and ease of use. However, some customers find the screen size too small and the device too heavy, noting that it can get warm after heavy gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 847 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is slightly better, the cameras are slightly better, and it’s posting slightly better performance. Battery life being the same and the ergonomics being arguable, that only leaves 5G as the major unique feature of the new device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great software, poor hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 9 is a solid phone compared to past iterations. I’ve used a Pixel 4a and 5a in the past, and the Tensor chip is an improvement from those devices with their midrange chips. The screen looks good, and the software customization options of the Pixel’s version of Android are very impressive (coming from someone who mostly uses iOS/iPadOS devices. However, the hardware is always the issue with Pixels. I didn’t keep my Pixel 4a or 5a for very long because of hardware issues, and the story was the same on this Pixel 9. First, the chip: Google’s Tensor chips are underpowered compared to current Apple and Qualcomm chips. Some apps are noticeably slower to open. I don’t know if this is a Tensor issue or an Android problem (Again, I’m used to iPhones). Battery life is pretty good, but again it’s held back by Tensor. This phone has a huge battery, but battery life is held back by Tensor’s inefficiencies. Performance isn’t terrible, it’s actually pretty good, but some apps are a bit slow or become frozen and have to be quit. Google keeps going up on the price of Pixels, which now match the latest iPhones and Galaxy phones, but the chip still isn’t there. Second, the fingerprint scanner: it works well… without a screen protector. Depending on the brand of screen protector you choose, it will either work pretty well, not well, or not at all. Google obviously can’t control the design of everyone else’s screen protectors, but I (along with others) had to order a bunch of different brands of screen protectors to find one that works. The capacitive fingerprint sensor from the older Pixels worked great, but they had to remove those so they could have a glass back on the phone. Last, the adaptive brightness: it is absolutely atrocious. Search Google for “Pixel adaptive brightness” and you’ll see page after page of people complaining about the Pixel line’s auto brightness going back several years. It’s been a problem for years. It’s a big reason I ditched my 4a and 5a, and pretty much the sole reason I returned this Pixel 9. It changes the screen brightness in such a jarring way rather than gradually. For some reason it turns the brightness way down in a brightly lit room for no reason, then after a few seconds it turns it back up. And it continually does this. Help articles and forums all say to adjust it and the phone will learn your preferences. It never does though. Of all the iPhones and the couple of other Android phones I’ve ever used, Pixels are the only ones that can’t figure out screen brightness. I don’t know if it’s the ambient light sensors or the Pixel’s software, but it’s insane and inexcusable that Google can’t figure it out. The software of the phone is great. I like Google’s software, but the hardware is a letdown.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone. Great pickup service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Easy to set up. Even being Black Friday, the store made the pickup process quick and easy. Phone is quick, responsive, has a great camera, sleek, and feels great. No complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pixellent Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Pixel 9 impresses with its stunning camera quality, seamless performance, and AI-driven features. Battery life is exceptional, and the sleek design feels premium. A top choice for Android enthusiasts!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy phone. I would recommend this to anyone who is looking for a change. Good battery life and very good camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice phone for everyday use not for gaming good ca

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it under trade in deal. Very good phone for day to day use. Good camera and battery life. Processor is ok. Not for gaming. Got agood deal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Google pixel 9 is awesome!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this phone! From the camera to the long battery life and how smooth the UI is. A great upgrade from my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Nice upgrade from pixel 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid update from the pixel 7. Camera is still best of the best for the money. Battery life is greatly improved over the pixel 7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very nice and feels good in the hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is smooth, comes with nice camera, calling features like auto spam blocking and hold for me are great. Device feels better in hand compared to last few years and is less slippery in general to hold which is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel 9 is amazing! The Google Pixel 9 is truly impressive. The sleek and modern design stands out, and it feels just right in your hand—comfortable and premium. The software experience is smooth and intuitive, making everything run fast and efficiently. But the real star here is the camera. It consistently delivers stunning, vibrant photos with amazing detail, even in low light. Whether you're into photography or just want a reliable phone for everyday use, the Pixel 9 is a perfect choice. It’s a great all-around device! Pixel is definitely a quality android at a decent price. Pixel 9 is no exception but I did prefer the rectangular and slim profile of my Pixel 6. The Pixel 9 is slightly smaller with rounded edges and thicker as well. Very minimalistic packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Battery does well on this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quick and responsive phone love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The camera is decent and the battery life is good enough to last me two days with lowish usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Perfect Android iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Pixel Phones I ever owned. This is an excellent device with smooth and snappy response. Camera quality is great. Heating issues were resolved, and Battery is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Overall 9/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 9 is super smooth and fast, with an amazing camera that nails every shot. Battery life could be better, but it's great for everyday use. Overall, it's a solid upgrade if you're into clean Android.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great OS, poor durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hooked on the Pixel phone lines. This one is no exception. My only complaint is the entire screen shattered when it was dropped ~2 days after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for whatever you need. Long battery life and great display, plus an amazing camera is a winning combo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Pixel because it is efficient and easy to manage. Even the features including the camera are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Finally better than iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best build quality ever for an android phone. I really love this phone, i am used to using an iphone and really feel i wont miss the iphone after this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best color hands down. Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google really out did itself this time. Phone is really snappy and camera is amazing. Pink color looks sooo cute. My daughter is really happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, camera, storage, battery life and a lot of quality of life features for a convenient and reasonable price.

    I would recommend this to a friend