Customer Ratings & Reviews

The good: Stunning Display - The Pixel 9 Pro features a 6.7-inch OLED display with a resolution of 3200 x 1440 pixels and a 120Hz refresh rate. This combination provides vibrant colors, sharp details, and smooth scrolling, making it a delight for media consumption and gaming. The brightness levels are impressive, ensuring readability even under direct sunlight. Advanced Camera System - Google’s camera prowess continues with the Pixel 9 Pro. It sports a versatile triple camera setup: a 50MP main sensor, a 48MP ultrawide lens, and a 48MP telephoto lens with 5x optical zoom. The Night Sight feature excels in low-light conditions, capturing clear and vivid images. The computational photography algorithms enhance overall image quality, providing excellent dynamic range and color accuracy. The 12MP front camera delivers sharp and well-detailed selfies. Cutting-Edge Gemini AI Assistant - One of the standout features of the Pixel 9 Pro is the built-in Gemini AI assistant. Gemini takes AI assistance to the next level with improved contextual understanding and proactive suggestions. It seamlessly integrates with various apps and services, offering real-time assistance and smart recommendations. Whether it's drafting emails, setting reminders, or providing navigation tips, Gemini is designed to enhance productivity and convenience. Smooth Performance - Powered by the Google Tensor G4 chipset and 12GB of RAM, the Pixel 9 Pro offers robust performance across various tasks. The Tensor G4 chip not only handles everyday applications with ease but also boosts AI-driven features like real-time language translation and on-device voice recognition. Gaming and multitasking are smooth, with minimal lag or stutter. Impressive Battery Life - The device is equipped with a 5000mAh battery that comfortably lasts through a full day of heavy usage. Google’s efficient power management and the Tensor G4’s optimization contribute to this longevity. Additionally, the Pixel 9 Pro supports 30W fast charging and wireless charging, allowing for quick and convenient recharges. Premium Build Quality - The Pixel 9 Pro features a sleek and premium design with a glass back and aluminum frame. The build quality is solid, and the device feels durable in hand. It is available in several stylish colors and comes with an IP68 rating for dust and water resistance, making it resilient against environmental factors. The bad: High Price Point - With a starting price of approximately $999, the Pixel 9 Pro is positioned in the premium segment of the market. While it offers impressive features, this high price may deter some potential buyers, especially when similar specs are available at lower prices from other manufacturers. Lack of Expandable Storage - One of the major drawbacks of the Pixel 9 Pro is the absence of expandable storage. The device comes in 128GB, 256GB, or 512GB variants, but there’s no option to increase storage via a microSD card. For users with extensive media libraries or who need more storage flexibility, this can be a limitation. Inconsistent Camera Software - Despite the impressive hardware, the camera software can be hit or miss. The automatic HDR sometimes produces overly saturated colors, and the computational processing might not always handle various lighting conditions perfectly. This inconsistency can occasionally lead to less desirable photo results. Limited Customization Options - The Pixel 9 Pro runs a clean version of Android, which is appreciated by many users but may feel restrictive for those who enjoy extensive customization. Compared to other manufacturers' UIs, Google’s Android offers fewer options for personalizing the user interface and settings. Performance Under Heavy Load - Although the battery generally lasts well, intensive activities like 4K video recording or prolonged gaming sessions can lead to faster battery drain. While the 30W fast charging mitigates this issue to some extent, users who heavily use their phones for demanding tasks might need to charge more frequently. Overall: The Google Pixel 9 Pro is a powerhouse of a smartphone, offering a fantastic display, an advanced camera system, and the innovative Gemini AI assistant. Its performance is robust, and the build quality reflects premium craftsmanship. That being said, the high price, lack of expandable storage, and some quirks in the camera software may be potential drawbacks for some users. If you’re looking for a device that excels in AI integration and provides a smooth and refined Android experience, the Pixel 9 Pro is certainly worth considering. Despite a few shortcomings, it remains a strong contender in the flagship smartphone market, blending cutting-edge technology with a top-tier user experience. It's not perfect, but it's an easy 5 stars for me.

I switched from a Samsung to Google and I will not be going back.

Pretty good phone. Definitely for pure Android users, no extra bloat!

Great AI, simple but useful tools, pure Android is the icing on the cake. Recommended.

Love the pixel line. Always amazing software. Closest thing to iPhone on android

BestBuy offers best trade-in deals for pixel devices , got this mobile for ~$400

Great phone. I traded in my iPhone 12 Pro and got a great deal on this phone.

We love this device, very well built and bestbuy customer service was top notch

great phone! I loved how it feels on my hand and the weight feels premium too.

They delivered on time, good package will trust best buy

Great offer, it is simply pixel being pixel. Finally the touch feels a ton.

Friendly and exceptional staff Goes above and beyond

Has a better look than iphone 16, even though they are quiet similar.

The Google Pixel 9 Pro 128GB is the latest (smallish) flagship device from Google, while some very welcome improvements over previous Pixel hardware. For context, this is a “replacement upgrade” for a Google Pixel 7 256GB. Additionally, an iPhone 15 Pro 1TB is being used for comparison. Yes, two phones. That work vs. personal phone life is a real thing. Very excited for this opportunity to try out the latest hardware from Google and looking forward to putting the Google Pixel 9 Pro through it’s paces in the coming months. However, this is just going to be an initial review/impression and not a long term one. There is a conscience effort to use more renewable packaging. The tabs that you tear are paper/cardboard vs the plastic ones that have been historically found in phone unboxing experiences. The Google Pixel 9 Pro is wrapped in a waxed paper. The charging cable is typical with Pixel phones. USB-C to USB-C in white. That’s it really, unboxing experience was nicer on the iPhone 15 Pro. It just felt nicer with more polish and attention to detail with the materials used with the packaging. Not that any of this really matters, but some people enjoy the unboxing experience so take it for what it is worth. The Google Pixel 9 Pro has an incredibly familiar and modern design, it feels so much better in the hand than the Google Pixel 7, and I have mistaken it for the iPhone 15 Pro on several occasions over the past couple of days. It would probably be a good idea to get a different color case to help distinguish the two (Pixel 9 Pro/iPhone 15 Pro). With the rounded edges and a stout metal chassis, the Google Pixel 9 Pro, does feel a wee bit heavier than the iPhone 15 Pro. The phone feels incredibly solid in the hand, with a substantial build that demonstrates quality. The Google Pixel 9 Pro’s dimensions are remarkably similar to the iPhone 15 Pro (with the iPhone being lighter – probably due to the titanium frame/chassis) making it comfortable to hold and use one-handed. It is so awesome that Google has decided to offer a flagship (pro level) phone in a smaller size. Though some users, this one included, would love to see some smaller flagships. Hopefully, at some point in the not so distant future, with solid state battery technology, we can have the familiar battery life we’ve grown accustom, blazing performance, and a more compact form factor. It is also great to see a physical sim card slot on the Google Pixel 9 Pro! Not sure why Apple thinks people do not want these things. Also, the sim card slot, on the Google Pixel 9 Pro, has been moved to a way better location - the bottom of the phone (by the charging port). Great change vs. being on the side of the phone like the Google Pixel 7. The screen on the Google Pixel 9 Pro is a little bigger than the iPhone 15 Pro, and of better proportions to the Google Pixel 7. The Google Pixel 9 Pro gets incredibly bright! Feels like it is twice as bright which is great when using the phone outdoors with bright sun. This helps add a significant boost in drone operation confidence because both hands can remain on the controls and you don’t have to use one hand to shield any glare. The display is stunning, colors are vibrant and blacks are nice and dark! #darkmodefan The camera on the Google Pixel 9 Pro is great, photographs taken in low light look much better than compared to those taken on the Google Pixel 7. Not sure if that is polishing or processing being done on the software side, or if it is on the hardware side of the house. Unfortunately, the low-light photographs taken on the Google Pixel 9 Pro do not look as good as ones taken on the iPhone 15 Pro. Again not sure if Apple just has better on device image processing, for low light images, or if there is a significant difference in the hardware itself. The iPhone 15 Pro is clearly the winner on the low-light photograph front! Where light is adequate the Google Pixel 9 Pro and iPhone 15 Pro are pretty equal to each other. The Google Pixel 9 Pro’s upgrade to 16GB RAM, Tensor G4 Processor make it run laps around the Google Pixel 7. The Pixel 9 Pro is wicked quick and this combination provides lightning-fast performance. It was impressive to see the phone’s ability to handle multiple tasks at once, without noticeable slowdown or lag. However, why do phone manufacturers keep the default storage at 128GB, like seriously, Google, Apple, Samsung, get with it. We the consumer are tired of paying $1000+ for flagships with ONLY 128 GB of on device storage!! Or please consider giving us better bang for the buck to upgrade storage! Google, THANK YOU for including an ultrasonic fingerprint sensor on the Google Pixel 9 Pro!!! It is fantastic to not be blinded by a white screen when unlocking the phone in dark environments! It is also wonderful that the finger print sensor now works with privacy screen protectors too! The battery life on the Google Pixel 9 Pro is wonderful. All day battery life the 4700mAh is great to have! Looking forward to seeing how phone manufacturers will design their phones to meet the European Union’s user replaceable battery regulation coming in 2027. It is quite unfortunate that the Google Pixel 9 Pro did not release with Android 15, but suppose it is better to not release something unless it is ready for the big show. Hopefully that Google will really put some work into the desktop mode within AOSP to really compete hard with other flagship Android phones. A Google Pixel with a desktop experience, when plugged into a monitor, with true convergence, would be nothing short of incredible! Samsung has it with DEX, but you can do things with Google hardware (re-locking of the bootloader within developer options) that you just cannot do with any other hardware. An overal B+ for the Google Pixel 9 Pro.

The processor performance drags it down from one of the top positions. Nevertheless a great device for average user

Good phone with latest features. But pixel phones are losing value faster when new phones introduced in the market

Love my purchase. But pick up seemed to be a bit rough with adding a pick up person

It has worked alright minor glitches here and there

Other than the battery life everything seems to be good.

I bought this phone for my friend, don't know how it works, never used it