Customer Ratings & Reviews

I will be switching back to android from iPhone for the first time in five years. In about 2019 I switched from Android (Samsung/Nexus/pixel) to iPhone, as finally iPhones took good photographs and allowed some control of the user experience. I have you several androids, including more recent Samsung and a pixel 6A as a secondary phone with a somewhat mixed experience. These phones were typically either two large, too slow or photography was not as consistent as my iPhone. My most recent iPhone is a 14 Pro XL. This pixel nine Pro is quite responsive has an excellent modem, has a screen better than the iPhone and photography better than iPhone. The pixel is also less expensive and has more consistent updates. There are several additional features are unavailable on iPhone, which in my experience are quite superior. The form factor is excellent in the phone is significantly lighter than the larger iPhone. The screen is excellent and higher resolution. The telephone and the selfie cameras are superior. The photo processing features are superior. Android has incredible flexibility in user experience and several add-ons are now present. The Gemini is surprisingly useful in multiple applications and there are excellent guides to help you make these features useful. The privacy concerns when using Google environment have been mitigated. The privacy dashboard is quite specific and much more simple than was seen previously. You are not forced to use the keyboard, or Google Chrome. The AI features even improves things like the weather app, allows image creation (not humans at this time) in pixel studio, significantly improves, photo editing, and photo composition and has an interesting summarize your call feature which automatically takes notes after announcing it presence. Other actual useful additions include screenshot application and several Google applications, which are now superior to their iPhone counterparts.

On is own merit, the phone is excellent, everything you'd want in a flagship - 16 gb of ram, 120hz screen, wireless charging, bright screen, excellent build quality, optical zoom camera, clean Android experience. And I have absolutely no complaints. It is an excellent phone. It has been a delight to use - the 9 pro is more compact (vs the 8 pro), the build quality is better (the 8 looks more like an iPhone 8, whereas the 9 looks more like a 13/14/15). The camera bump has been made more streamlined, definitely when compared to the 6 and 7, and certainly compared to the 8. The new tensor g4 is certainly welcome. I know that Google would love for me to review all the AI features but to me it's all useless junk that just doesn't help me. I use no AI features on any of my tech so it is just filler material to give companies some talking points. I care more about the hardware you give me. The newest hardware feature is the eSOS using satellite information. This helps you get emergency assistance even if you are without cellular reception. It's free for the first 2 years with your pixel 9. The fingerprint sensor has been improved and is extremely responsive. The problem i have is that Google is just Apple-fying their products and not really introducing anything substantive that makes an upgrade worthwhile until a 2nd generation later. In other words, the 7 wasn't a huge upgrade over the 8, nor the 8 over the 7. But the 8 vs the 6 is a big upgrade. Same with 9 vs 8, and 9 vs 7. So if you, like me, are a Pixel 8 user, it really isn't worth paying the extra coin for what is marginal upgrades - you get a Tensor 4 vs 3 (eh), 16gb RAM vs 12gb (ok), satellite eSOS (ok?), 48mp front camera vs 12 mp (that's really nice), improved camera bump (eh), and improved design (eh). Considering the MSRP has gone up by $100 compared to the 8 models, you really have to question if it's worth upgrading every year (it's not worth it). Do I recommend the phone? If you are coming from a 6, 6a, 7, 7a, or an 8 non-pro, yes sure, absolutely. But if you are currently an 8 pro user, wait until next year with the 10 when it comes (Google is the new Apple releasing a model every year) as the changes aren't enough to justify the upgrade. It's essentially the same phone.

The Pixel isn't perfect at all and actually has some pretty terrible flaws and shortcomings, but is (in my opinion) the best Android phone you can buy IF your looking for pure stock Android with no bloat and crapware included. The Google "Hold for Me" and "Call Screening" work fairly well, are hard to beat, and no other Android (or device) has these features as far as I'm aware. These features are actually hard to live without. That being said here are some purchasing tips... 1. Buy from the Google Store and NOT Best Buy. Best Buy treats their customers horribly and deserve to go out of business. Only use them to look at a product physically, then purchase it online elsewhere! 2. Buy the 128gb version of the Pixel and ONLY purchase when the devices are on sale for $200 or $300 off. These phones are way ridiculously overpriced for what they are; all phones are. On sale though, the 128gb Pixel (Reg or Pro) can be a great deal! 3. Buy the 128gb model!! It's not worth the extra smackers they charge for the models toting higher storage capacities. It's exactly the same phone with a more inflated price tag! Hope this helps someone!!

Love the phone. Ive owned every pixel phone since the Pixel 2 and this one is the best by far. Love the size and features. Phone camera is the best.

Thank you for offering the best price at Best Buy! Everything is great with this purchase. The phone has a sleek design and a great camera, 16g Ram! but the screen and CPU could use some optimization.

I love the Pixel phone lineup Ive had the Pixel 2 xl skip and waited until the Pixel 6 pro 7pro 8pro they were great phone and still are but they do have a a few small flaws that need to be dealt with and soon what's the point of having a great large beautiful display of all content on Hulu, Movies Anywhere, and another Streaming apps, YouTube and Netflix are fine. It's the aspect ratio that doesn't use the whole screen just to hide the camera hole on the screen which is ridiculous because it's only one little hole compared to an iPhone that has a big pill on the front And actually uses a whole screen for the other streaming apps just something a little minor but not 100% needed. Battery life is great. Just not excellent but it's getting up there and I hope Google gets that right in the next line of phones

This phone is pretty spectacular regardless of people giving it low scores because of Best Buy promotion that they didn't honor. Those kind of reviews are directed directly towards Best Buy and not the phone itself, which is like I said, the phone it's Self is pretty great

Gret phone - had to return as I finalised iPhone eventually

Pure android, its animations and functionalities are amazing(call screen, spam etc). Very good camera too(albeit slightly laggy at times)

ive had iphone all my life. the camera on this phone is insane

Its a new phone and it works. Its a new phone and it works.

The phone itself has lots of promise, but unfortunately the experience is hampered by unreliable performance and launch issues that remain unaddressed. Many apps deliver notifications long after they should - I'll receive Gmail notifications on every other device in my house, and then 30 minutes later on the Pixel 9 Pro XL. Bluetooth connectivity is particularly bad. Frequent disconnects, audio dropouts, and device pairing issues are significantly worse than the Pixel 7 series or my prior Samsung Z Fold 4. I will lose connectivity on my Garmin Venu 2 and Pixel Buds 2 by simply walking a few feet away, even with a clear line of sight to my phone. Many of the issues have been present from launch, with no meaningful fixes or acknowledgment from Google to date. Check out the Pixel subreddit - many other users are facing the same issues, and have even gone through the RMA process to get a new device has the same issues. On top of that, Google's core software and services (their main strength and the reason to go with Pixel over other choices) are growing increasingly unreliable and are very buggy. Google Tasks fails to remind me when I ask, the camera software is buggy and slow (often missing critical seconds for a perfect shot), and Gemini is light years behind ChatGPT in terms of usefulness and interoperability with other apps. It will often mishear what I say completely, which Google Assistant was handling perfectly fine years ago. I have been a die-hard fan of Google's phones since the Nexus 5, but they have unfortunately fallen far. Unless they make serious improvements, I cannot recommend this phone. Unfortunately, this will likely be my last Pixel.

Similar to other reviewers. Best buy advertised a $200 gift card and enhanced trade in credit on this phone, but made it impossible to order. Then once they open up orders, they remove the promotions, and now we've lost out on pre order promotions from any other vendor. False/deceptive advertising and business practice.

Like others, I feel scammed. Before the phone was available to order, BestBuy offered a $200 gift card and $205 trade-in on my old phone. But they wouldn't accept pre-orders. Now that it's available, there is no $200 gift card and my trade-in is worth $75.

This phone has a week screen, not excessive but it had jelly scrolling. The gpu and cpu are weaker and slower than my 3 year old iphone pro. But most importantly, the build quality is horrendous. One day something came lose on the cam and it rattles like its broken. 2 weeks old and not 1 drop, i barely even put it in my pocket.

Same issue with Best Buy as the others. Too bad there is no review option for the store. Unfortunately I have to post the negative here, for the product. No $200 credit, no favorable trade-in promotion anymore, no option to pre-order because of the 'Notify Me' option only. I am certainly canceling my Plus membership with Best Buy.

Similar to other reviewers. Best buy advertised a $200 gift card and enhanced trade in credit on this phone, but made it impossible to order. Then once they open up orders, they remove the promotions, and now we've lost out on pre order promotions from any other vendor. False/deceptive advertising and business practice.

How does the trade-in value change before and after phone release? False advertising with Tha $200 gift card and high trade in value made me miss other deals and not I am stuck without a deal. I wouldn't buy anything from best buy.

not happy that the 200 dollar gift and trade-in promotion was not honored when the phone finally became able, I guess notify me was bogus

Terrible phone. Bluetooth doesn't work with certain devices for calls. Ford cars and Samsung watches don't connect with pixel