Customer Ratings & Reviews

The good: Stunning Display - The Pixel 9 Pro features a 6.7-inch OLED display with a resolution of 3200 x 1440 pixels and a 120Hz refresh rate. This combination provides vibrant colors, sharp details, and smooth scrolling, making it a delight for media consumption and gaming. The brightness levels are impressive, ensuring readability even under direct sunlight. Advanced Camera System - Google’s camera prowess continues with the Pixel 9 Pro. It sports a versatile triple camera setup: a 50MP main sensor, a 48MP ultrawide lens, and a 48MP telephoto lens with 5x optical zoom. The Night Sight feature excels in low-light conditions, capturing clear and vivid images. The computational photography algorithms enhance overall image quality, providing excellent dynamic range and color accuracy. The 12MP front camera delivers sharp and well-detailed selfies. Cutting-Edge Gemini AI Assistant - One of the standout features of the Pixel 9 Pro is the built-in Gemini AI assistant. Gemini takes AI assistance to the next level with improved contextual understanding and proactive suggestions. It seamlessly integrates with various apps and services, offering real-time assistance and smart recommendations. Whether it's drafting emails, setting reminders, or providing navigation tips, Gemini is designed to enhance productivity and convenience. Smooth Performance - Powered by the Google Tensor G4 chipset and 12GB of RAM, the Pixel 9 Pro offers robust performance across various tasks. The Tensor G4 chip not only handles everyday applications with ease but also boosts AI-driven features like real-time language translation and on-device voice recognition. Gaming and multitasking are smooth, with minimal lag or stutter. Impressive Battery Life - The device is equipped with a 5000mAh battery that comfortably lasts through a full day of heavy usage. Google’s efficient power management and the Tensor G4’s optimization contribute to this longevity. Additionally, the Pixel 9 Pro supports 30W fast charging and wireless charging, allowing for quick and convenient recharges. Premium Build Quality - The Pixel 9 Pro features a sleek and premium design with a glass back and aluminum frame. The build quality is solid, and the device feels durable in hand. It is available in several stylish colors and comes with an IP68 rating for dust and water resistance, making it resilient against environmental factors. The bad: High Price Point - With a starting price of approximately $999, the Pixel 9 Pro is positioned in the premium segment of the market. While it offers impressive features, this high price may deter some potential buyers, especially when similar specs are available at lower prices from other manufacturers. Lack of Expandable Storage - One of the major drawbacks of the Pixel 9 Pro is the absence of expandable storage. The device comes in 128GB, 256GB, or 512GB variants, but there’s no option to increase storage via a microSD card. For users with extensive media libraries or who need more storage flexibility, this can be a limitation. Inconsistent Camera Software - Despite the impressive hardware, the camera software can be hit or miss. The automatic HDR sometimes produces overly saturated colors, and the computational processing might not always handle various lighting conditions perfectly. This inconsistency can occasionally lead to less desirable photo results. Limited Customization Options - The Pixel 9 Pro runs a clean version of Android, which is appreciated by many users but may feel restrictive for those who enjoy extensive customization. Compared to other manufacturers' UIs, Google’s Android offers fewer options for personalizing the user interface and settings. Performance Under Heavy Load - Although the battery generally lasts well, intensive activities like 4K video recording or prolonged gaming sessions can lead to faster battery drain. While the 30W fast charging mitigates this issue to some extent, users who heavily use their phones for demanding tasks might need to charge more frequently. Overall: The Google Pixel 9 Pro is a powerhouse of a smartphone, offering a fantastic display, an advanced camera system, and the innovative Gemini AI assistant. Its performance is robust, and the build quality reflects premium craftsmanship. That being said, the high price, lack of expandable storage, and some quirks in the camera software may be potential drawbacks for some users. If you’re looking for a device that excels in AI integration and provides a smooth and refined Android experience, the Pixel 9 Pro is certainly worth considering. Despite a few shortcomings, it remains a strong contender in the flagship smartphone market, blending cutting-edge technology with a top-tier user experience. It's not perfect, but it's an easy 5 stars for me.

Pretty good phone. Definitely for pure Android users, no extra bloat!

Great AI, simple but useful tools, pure Android is the icing on the cake. Recommended.

Love the pixel line. Always amazing software. Closest thing to iPhone on android

BestBuy offers best trade-in deals for pixel devices , got this mobile for ~$400

Great phone. I traded in my iPhone 12 Pro and got a great deal on this phone.

We love this device, very well built and bestbuy customer service was top notch

great phone! I loved how it feels on my hand and the weight feels premium too.

They delivered on time, good package will trust best buy

Great offer, it is simply pixel being pixel. Finally the touch feels a ton.

Friendly and exceptional staff Goes above and beyond

Has a better look than iphone 16, even though they are quiet similar.

The Google Pixel 9 Pro 128GB is the latest (smallish) flagship device from Google, while some very welcome improvements over previous Pixel hardware. For context, this is a “replacement upgrade” for a Google Pixel 7 256GB. Additionally, an iPhone 15 Pro 1TB is being used for comparison. Yes, two phones. That work vs. personal phone life is a real thing. Very excited for this opportunity to try out the latest hardware from Google and looking forward to putting the Google Pixel 9 Pro through it’s paces in the coming months. However, this is just going to be an initial review/impression and not a long term one. There is a conscience effort to use more renewable packaging. The tabs that you tear are paper/cardboard vs the plastic ones that have been historically found in phone unboxing experiences. The Google Pixel 9 Pro is wrapped in a waxed paper. The charging cable is typical with Pixel phones. USB-C to USB-C in white. That’s it really, unboxing experience was nicer on the iPhone 15 Pro. It just felt nicer with more polish and attention to detail with the materials used with the packaging. Not that any of this really matters, but some people enjoy the unboxing experience so take it for what it is worth. The Google Pixel 9 Pro has an incredibly familiar and modern design, it feels so much better in the hand than the Google Pixel 7, and I have mistaken it for the iPhone 15 Pro on several occasions over the past couple of days. It would probably be a good idea to get a different color case to help distinguish the two (Pixel 9 Pro/iPhone 15 Pro). With the rounded edges and a stout metal chassis, the Google Pixel 9 Pro, does feel a wee bit heavier than the iPhone 15 Pro. The phone feels incredibly solid in the hand, with a substantial build that demonstrates quality. The Google Pixel 9 Pro’s dimensions are remarkably similar to the iPhone 15 Pro (with the iPhone being lighter – probably due to the titanium frame/chassis) making it comfortable to hold and use one-handed. It is so awesome that Google has decided to offer a flagship (pro level) phone in a smaller size. Though some users, this one included, would love to see some smaller flagships. Hopefully, at some point in the not so distant future, with solid state battery technology, we can have the familiar battery life we’ve grown accustom, blazing performance, and a more compact form factor. It is also great to see a physical sim card slot on the Google Pixel 9 Pro! Not sure why Apple thinks people do not want these things. Also, the sim card slot, on the Google Pixel 9 Pro, has been moved to a way better location - the bottom of the phone (by the charging port). Great change vs. being on the side of the phone like the Google Pixel 7. The screen on the Google Pixel 9 Pro is a little bigger than the iPhone 15 Pro, and of better proportions to the Google Pixel 7. The Google Pixel 9 Pro gets incredibly bright! Feels like it is twice as bright which is great when using the phone outdoors with bright sun. This helps add a significant boost in drone operation confidence because both hands can remain on the controls and you don’t have to use one hand to shield any glare. The display is stunning, colors are vibrant and blacks are nice and dark! #darkmodefan The camera on the Google Pixel 9 Pro is great, photographs taken in low light look much better than compared to those taken on the Google Pixel 7. Not sure if that is polishing or processing being done on the software side, or if it is on the hardware side of the house. Unfortunately, the low-light photographs taken on the Google Pixel 9 Pro do not look as good as ones taken on the iPhone 15 Pro. Again not sure if Apple just has better on device image processing, for low light images, or if there is a significant difference in the hardware itself. The iPhone 15 Pro is clearly the winner on the low-light photograph front! Where light is adequate the Google Pixel 9 Pro and iPhone 15 Pro are pretty equal to each other. The Google Pixel 9 Pro’s upgrade to 16GB RAM, Tensor G4 Processor make it run laps around the Google Pixel 7. The Pixel 9 Pro is wicked quick and this combination provides lightning-fast performance. It was impressive to see the phone’s ability to handle multiple tasks at once, without noticeable slowdown or lag. However, why do phone manufacturers keep the default storage at 128GB, like seriously, Google, Apple, Samsung, get with it. We the consumer are tired of paying $1000+ for flagships with ONLY 128 GB of on device storage!! Or please consider giving us better bang for the buck to upgrade storage! Google, THANK YOU for including an ultrasonic fingerprint sensor on the Google Pixel 9 Pro!!! It is fantastic to not be blinded by a white screen when unlocking the phone in dark environments! It is also wonderful that the finger print sensor now works with privacy screen protectors too! The battery life on the Google Pixel 9 Pro is wonderful. All day battery life the 4700mAh is great to have! Looking forward to seeing how phone manufacturers will design their phones to meet the European Union’s user replaceable battery regulation coming in 2027. It is quite unfortunate that the Google Pixel 9 Pro did not release with Android 15, but suppose it is better to not release something unless it is ready for the big show. Hopefully that Google will really put some work into the desktop mode within AOSP to really compete hard with other flagship Android phones. A Google Pixel with a desktop experience, when plugged into a monitor, with true convergence, would be nothing short of incredible! Samsung has it with DEX, but you can do things with Google hardware (re-locking of the bootloader within developer options) that you just cannot do with any other hardware. An overal B+ for the Google Pixel 9 Pro.

The processor performance drags it down from one of the top positions. Nevertheless a great device for average user

Love my purchase. But pick up seemed to be a bit rough with adding a pick up person

Good phone with latest features. But pixel phones are losing value faster when new phones introduced in the market

It has worked alright minor glitches here and there

Other than the battery life everything seems to be good.

I bought this phone for my friend, don't know how it works, never used it

I’ve just spent the last week+ with the newest Google Pixel phone: The Pixel 9 Pro. Here’s some of my thoughts about the device: The device itself is nicely sized for a smaller device. It’s still not miniature, by any means, at 6.3” screen size. But it is relatively small in comparison most of today’s popular phones. I ordered the black version, which is color accurate to the pictures you see online. I can’t speak about the other colors though. While I found the back of the phone to have a nice, soft-feel texture, overall I found the phone to be slippery and difficult to handle without a case. In fact, this is one of those phones I think MUST have a case for both usability and durability. The screen is very nice!! The colors pop just as well as my Samsung Galaxy S24, and I think it’s even a bit brighter. There is a bit of a software issue here though: I found the auto-brightness to be consistently slower and dimmer than that of my Samsung phone. Any number of times per day, I found myself manually increasing the brightness of the screen (both indoors and out). I was impressed at the touch sensitivity as it’s very accurate and usable. After a few months, I found my Samsung lost some of it’s touch sensitivity, hence why I mention this (very annoying when speed texting, trust me). I also give high grades to the under-screen fingerprint reader, which works better than most of the button-mounted readers I’ve used previously. Yes, it’s that good. And, of course, face unlock works well, too. But, personally, I like the fingerprint reader when using these smaller phones. It’s fast, accurate, super secure, and easy to reach. Kudos, Google. Camera shots are also very sharp, if not a touch muted when compared to my S24. Without the comparison, I’d give 5-stars though. I found nighttime pictures to be mind-bending good though, and even better than any Samsung or Apple night picture I’ve taken. The pictures I’ve taken around dusk or sunset have been very, very good—nothing standing in the way of the camera and my intended shot. More camera stuff in just a second… The overall speed and snappiness of the phone has been excellent. Honestly, I’ve read previous critiques of Google’s Tensor chipsets and I didn’t have high hopes for this iteration. Maybe it was my low expectations, but I’ve been pleasantly surprised with the Pixel 9 Pro. All of my scrolling goes by fast and super smooth, and apps open in a blink. I’ve had zero, ZERO slowdowns or buffers. Benchmarking software doesn’t do the Tensor 4 CPU justice. This chip just works in this phone supremely well, maybe even better than the Qualcomm chip in my Samsung. Like how Apple designs their chips specifically for their products, Google has done the same, and did a great job this go around. Batter life has been stellar in my week+ with the phone. I run diabetic software on my phone that uses Bluetooth to collect and analyze my blood sugar every 5 minutes, and send insulin information and dosing to my Bluetooth insulin pump immediately after. This app alone is a battery hog as it performs complex calculations 24/7 without ever sleeping. On my Samsung phone, it would eat about 12-15% of my daily battery and the same holds true for the Pixel 9 Pro. However, at bedtime each night, I’m left with about 8-10% MORE battery life left with the Pixel (about 55% left is my average). I’m not a power-user, but I definitely spend a lot of time browsing and posting on multiple social media apps, watching YouTube videos, emails, multiple calendars, banking, etc. My average screen time hovers between 3.5 and 4 hours. So to have over 50% battery remaining at the end of my day is outstanding in my eyes. My mobile connection speeds have been fast enough with the Pixel 9. Download vs download, the Pixel trails my Galaxy S24 by a few percent regularly. The one thing the Pixel does have going for it though is Wfi 7. While still rare in most homes, it’s the next generation Wifi standard, set to deliver multi-gig speeds. I DO have wifi 7 routers set up in my home, and even 50 ft away and through three walls, I’m still maxing out my internet plan at approx. 1400mbps (1.4 gigs per second). Nice to put those expensive routers to full use. Now for the more abstract usage…the AI and gimmick uses, if you will. There’s a ton of AI options and use cases being baked into Android and Google as a whole. I’ve not found a whole lot of use for all the applications, but just know that they’re there and waiting. The things I did use to good effect were the “Add Me” picture editor and the 360 degree panorama picture. “Add Me” was cool because it essentially added a shot of me to a family picture that I was the one taking. It’s hard to be in a scenic family pic when you’re the one pushing the button, right? “Add me” came through. It wasn’t 100% perfect when zooming in on the picture, but view it from a reasonable distance and you’ll barely notice. The 360 Panorama I used inside a room that I really like the décor of, so I just thought it was a good test for the function and let it rip. It worked well and everything came through in one piece—no odd stitching artifacts or anything like that. Is it something I’ll use a bunch? No. But it was a cool use-case for a neat piece of software. There are all sorts of other AI features baked into the phone, camera and OS that I highly recommend diving into, but I won’t do it in this review. Seriously, take a look on Google’s Pixel website for all the cool things it’s capable of. Finally, I must mention the price. It’s high. No longer are these the days of the cheap Google Nexus phones. At $1000, this isn’t a cheap phone. Shoot, at that price, I can’t even say it’s ‘mid-range’ either. It’s right there, neck and neck, with the Samsungs and Apples of the world. What you’re getting is a more customized hardware solution, excellent build quality, and many years worth of software updates. If you’re the type that keeps your phone until it’s last breath, then the $1k may be worth it since the software will be updated and secure. For others, this might be a tough pill to swallow. My advice: Don’t pay full MSRP, wait till it goes on sale, and scoop one up. I have no problem spending big money on my phones and tech, but I can see the argument some may have with the $1k price tag for (maybe) lesser hardware (CPU). Even without the AI features, I find this phone to be a great device, especially for Android enthusiasts. Even those just looking for a solid, well-built phone with excellent battery life will have a lot to like with the Pixel 9 Pro. The cameras and the AI chops are just an added bonus!