Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 390 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Pixel 9 Pro 128GB (Unlocked)'s camera quality, battery life, and overall performance. Many appreciate the phone's size and sleek design, as well as its ease of use and fast processor. However, some customers are negative about the default storage capacity of 128GB.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 390 reviews
  • Rated 5 out of 5 stars

    Pixel 9 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Google Pixel 9 Pro! It's just a bit smaller than my previous phone but it still does everything I need it to do. Transitioning from old phone was seemless

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    P9

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Some apps need some user fixing (gps and fingerprint reader). Size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now all looks good except store people pick the old phone and ask me to do factory reset. After factory reset, they are not in a position to activate the new phone. Somehow the Verison Rep managed to activate the phone over phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced but great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it’s not worth for the price. Pixel should be priced at 700 max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new phone. Ease to use and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy N:1 in Electronic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always perfect item , all the new phone available with excellent choice option in colors and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative point will be the battery. Everything else works better than previous generations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy. We are looking forward to shop at Best Buy in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the newest version of google pixel as a gift. The phone was an upgrade to an older model of google pixel. Of course its a much improved phone and excited to test the new features. The gift was well appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worthy successor

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth an update from the 8pro. Should last for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive AI-Powered Flagship with Stunning Camer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Google Pixel 9 Pro for a couple of weeks now, and I can confidently say this is one of the best smartphones I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It's very easy to uses and it's not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good phone but very difficult coming from an apple ecosystem. Face recognition is poor, doesn't work even in a little low light. Battery life is great, can run almost 2 days without a charge.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, We appreciate your feedback and are sorry to hear that you are not satisfied with your Pixel 9 Pro.

      For help with fixing problems with Face Unlock, please visit: http://g.co/pixel/faceunlock

      If you are still experiencing issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Rated 5 out of 5 stars

    Pixel 9 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open-box Pixel 9 Pro in perfect condition at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Pixel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Quick and reliable. Feels comfortable in the hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone overall

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with useful features and minimal bloateare. The modem is improved over the Pixel 8 Pro, but not perfect. I still need to use Wi-Fi calling at home because of mediocre cell reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended for Android fans

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement in quality over previous models, excellent and highly recommended device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from an iPhone to the Pixel 9 Pro. Simple process to move photos, apps, and contacts. Great hardware and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Pixel, I skipped 7 and 8, so far I am happy with it and it was an easy transfer of data, apps and settings from my old phone to the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel is the way!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Pixel! I went from Samsung to Pixel and love their flawless ecosystem! Super excited to get my Pixel watch next!

    I would recommend this to a friend