Customer Ratings & Reviews

I used the phone for around 2 weeks and finally decided to return it. I really wanted to love it, but I don't. The phone is sleek and I enjoy the customization features that Android offers — a real advancement from iPhone! But here are the two reasons I have to return it: 1. Speaker quality is weak/tinny/hard to hear. And even when using Pixel buds where the sound is better, there is a problem with sound when moving from different apps. It starts off okay and then turns garbled. Rebooting resolves the problem, but rebooting every time you want to change from Spotify to PocketCast to Bluesky is not a tenable solution. 2. And the kicker is that I simply can't consistently receive texts from iPhone users in group chats. This was the final straw. All of my family uses iPhone and they were unhappy about this phone. We lost the ease of location sharing. Videos sent via text were so burry that my recipients didn't even know what they were! Overall a disaster for actual communication — the original intent of a cell phone! The main two ways I use my phone is listening to pods and music and texting. In both cases the experience is subpar, so I need to return this phone and go back to iPhone. I really wanted to leave the Apple ecosystem, but unfortunately this Pixel is not leading the way for me in that quest.

Nice phone. Hopefully the battery lasts long term. Battery life is worse than I thought it would be. That's my only con

Great upgrade from pixel 6. Many new features like ai and phone quality

The staff was very helpful and easy to talk to. The product is amazing and came with everything needed to get started except for a box for USB c to c

Loving it ! Switched back to Pixel after almost 6 years with iPhone. Everyone has a choice, I like the options to customize phone as per my wish

This phone does so much! It was easy to learn (from a non-techy in their 50's) and easy to pair with other devices

The phone is a great buy for the price point for some one who does not want to go into Apple Eco System

The deal and mobile are really good. I traded in my mobile and purchased google pixel9 pro

works well, charges well too the only thing is that it gets heated quick

Great phone and good trade in values from Best buy. Much improved software.

Got a good deal and a good phone can’t beat this at all

Got that a great offer, the release promo is the best, not Thanksgiving, not Christmas

Excellent phone. Elegant and super fast. One of the better phones i have used .

The phone was delivered on time. Safely packaged and with no problem

I switched from a Samsung to Google and I will not be going back.

Pretty good phone. Definitely for pure Android users, no extra bloat!

The good: Stunning Display - The Pixel 9 Pro features a 6.7-inch OLED display with a resolution of 3200 x 1440 pixels and a 120Hz refresh rate. This combination provides vibrant colors, sharp details, and smooth scrolling, making it a delight for media consumption and gaming. The brightness levels are impressive, ensuring readability even under direct sunlight. Advanced Camera System - Google’s camera prowess continues with the Pixel 9 Pro. It sports a versatile triple camera setup: a 50MP main sensor, a 48MP ultrawide lens, and a 48MP telephoto lens with 5x optical zoom. The Night Sight feature excels in low-light conditions, capturing clear and vivid images. The computational photography algorithms enhance overall image quality, providing excellent dynamic range and color accuracy. The 12MP front camera delivers sharp and well-detailed selfies. Cutting-Edge Gemini AI Assistant - One of the standout features of the Pixel 9 Pro is the built-in Gemini AI assistant. Gemini takes AI assistance to the next level with improved contextual understanding and proactive suggestions. It seamlessly integrates with various apps and services, offering real-time assistance and smart recommendations. Whether it's drafting emails, setting reminders, or providing navigation tips, Gemini is designed to enhance productivity and convenience. Smooth Performance - Powered by the Google Tensor G4 chipset and 12GB of RAM, the Pixel 9 Pro offers robust performance across various tasks. The Tensor G4 chip not only handles everyday applications with ease but also boosts AI-driven features like real-time language translation and on-device voice recognition. Gaming and multitasking are smooth, with minimal lag or stutter. Impressive Battery Life - The device is equipped with a 5000mAh battery that comfortably lasts through a full day of heavy usage. Google’s efficient power management and the Tensor G4’s optimization contribute to this longevity. Additionally, the Pixel 9 Pro supports 30W fast charging and wireless charging, allowing for quick and convenient recharges. Premium Build Quality - The Pixel 9 Pro features a sleek and premium design with a glass back and aluminum frame. The build quality is solid, and the device feels durable in hand. It is available in several stylish colors and comes with an IP68 rating for dust and water resistance, making it resilient against environmental factors. The bad: High Price Point - With a starting price of approximately $999, the Pixel 9 Pro is positioned in the premium segment of the market. While it offers impressive features, this high price may deter some potential buyers, especially when similar specs are available at lower prices from other manufacturers. Lack of Expandable Storage - One of the major drawbacks of the Pixel 9 Pro is the absence of expandable storage. The device comes in 128GB, 256GB, or 512GB variants, but there’s no option to increase storage via a microSD card. For users with extensive media libraries or who need more storage flexibility, this can be a limitation. Inconsistent Camera Software - Despite the impressive hardware, the camera software can be hit or miss. The automatic HDR sometimes produces overly saturated colors, and the computational processing might not always handle various lighting conditions perfectly. This inconsistency can occasionally lead to less desirable photo results. Limited Customization Options - The Pixel 9 Pro runs a clean version of Android, which is appreciated by many users but may feel restrictive for those who enjoy extensive customization. Compared to other manufacturers' UIs, Google’s Android offers fewer options for personalizing the user interface and settings. Performance Under Heavy Load - Although the battery generally lasts well, intensive activities like 4K video recording or prolonged gaming sessions can lead to faster battery drain. While the 30W fast charging mitigates this issue to some extent, users who heavily use their phones for demanding tasks might need to charge more frequently. Overall: The Google Pixel 9 Pro is a powerhouse of a smartphone, offering a fantastic display, an advanced camera system, and the innovative Gemini AI assistant. Its performance is robust, and the build quality reflects premium craftsmanship. That being said, the high price, lack of expandable storage, and some quirks in the camera software may be potential drawbacks for some users. If you’re looking for a device that excels in AI integration and provides a smooth and refined Android experience, the Pixel 9 Pro is certainly worth considering. Despite a few shortcomings, it remains a strong contender in the flagship smartphone market, blending cutting-edge technology with a top-tier user experience. It's not perfect, but it's an easy 5 stars for me.

Great AI, simple but useful tools, pure Android is the icing on the cake. Recommended.

The best phone I ever had i love it and all the Google products

Love the pixel line. Always amazing software. Closest thing to iPhone on android