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Customer Ratings & Reviews

Your price for this item is $1,099.00

Customer reviews

Rating 4.6 out of 5 stars with 224 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Pixel 9 Pro 256GB (Unlocked), particularly praising its exceptional camera quality, impressive battery life, and smooth performance. Many appreciate the phone's size and elegant design, while others highlight the helpful AI features and user-friendly interface. The ample storage is also a plus for some users. Overall, the positive feedback points to a well-received device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 224 reviews
  • Rated 1 out of 5 stars

    Best Buy sells faulty open box items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Google Pixel 9 Pro phone on Oct 3 2025. This phone had software issues I hadn't discovered until a few weeks later. I contacted Best Buy on several occasions about the Google factory warranty, which they refused to follow up on, because I hadn't purchased their extended warranty. Upon contacting Google, I discovered my phone had been previously purchased on July 27, 2025 and returned, for obviously the same issues. As Google has my warranty date of July 27, and not October 3, may date of purchase. Best Buy possibly knowing of the phones issues, resold it as an open box item. At this point, I'm stuck with a phone and its software issues, and no one, neither Best Buy, Google or Google's authorized repair dealer ubreakIfix will resolve my issue. My point is, don't buy anything from Best Buy, without buying their extended warranties. As they obviously do not honor a factory warranty. And never, ever buy an open box item from Best Buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price at time of purchase in the market, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, a smaller Pixel Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a smaller Pixel Pro device for a while. I'm glad this one was launched. So far everything feels the same as the 8 Pro with Android 14. No bugs or hiccups and launch. Just a solid android experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Pixel yet!! Jammed with great specs and now in a smaller size with the Pixel 9 Pro. This is the perfect phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickxel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, very quick delivery. Appreciate the quick delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son. We have been Galaxy S users for years. For all things teenage boy, this phone has been fantastic. I currently use the S23 Ultra. This phone is tempting me to make the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service & Offers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to compare and find the good deal and product online and pick it up from store easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a learning curve :-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance in store setting up the order pick up at another location for this hard to find item. New and ongoing tech discoveries keep the brain active and happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and size. I am glad Google is providing "normal" size phones with pro like specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying from Best buy and the phone is awesome from performance and camera result wise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs above expectation not pleased that you dictate length of my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, i. Particularly i really love the csmera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came like new. Very good. Recommended. Mint status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, thank you, recommend product and calida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a pro Pixel that's not a big phone. Has the same features as the Pro XL and it's the perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded experience all around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro features on a smaller frame is such a better experience for people not wanting an XL model. Great build quality and beautiful display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great service. Exactly what I ordered and received on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, battery life not too bad. Enjoyed the fresh android experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Google pixel ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars rating. I love this phone. This phone is way better than it's competitor Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from google. The phone works great.

    I would recommend this to a friend