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Customer reviews

Rating 4.7 out of 5 stars with 309 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 309 reviews
  • Rated 4 out of 5 stars

    GogglePixel 9pro xl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone in every way. I tried to give a 5 star review but only able to tap on 4 stars this app would not let me do 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. Size and weight are perfect. Have been an iPhone user for years. I will update after a few months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone! Feels like an iPhone but better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Android Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, especially if you're coming from an iPhone and looking for a similar, consistent, and smooth experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great upgrade from the 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, love the new design. I upgraded from a pixel 7.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Big Phone and Big Fun

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters, this is a big phone. But before you put it in a case (which you should!) it's actually pretty sleek and thin. It came in a bare bones cardboard box, belying the power and features inside of it. Nothing in the box but a charging/transfer USB-C cable, the phone, a little manual or two and a pin key to pop out the SIM tray. It is dual-sim capable. The vibrant display and how nice it is, is immediately evident when it boots up. It's Super Actua display seems state-of-the-art. The screen itself has two available resolutions--1008 x 2244 or full at 1344 by 2992. They warn you here that full uses more battery. I don't care. I want it full--this phone's ability to show beautiful quality photos and videos is outstanding. It has a "smooth display" setting which allows it to raise refresh rate as high as 120Hz. Another battery warning. You can go through the usual settings to customize your Android phone, and here you may find a few features normally found in the more expensive competing phones--crash detection and satellite SOS for situations where the phone has no cell signal. All kinds of settings and options for vehicle and public safety. This phone came equipped with 16GB of RAM, as much or more than a lot of home desktops. It's fast no doubt. It came equipped with a Google Tensor chip, giving the highly rated other chips a run for it's money. I am not that fussy about bench test specs--all I know is this phone will scroll through almost 1000 folders of MP3s on my server from A to Z in about 4 good swipes--the display never balks, it whizzes the folder names by faster than I can with a PC. Much faster. The sound is also really really good. The speaker is mounted on the bottom and the port for it is almost an inch wide, so it produces sound almost like a small qood quality wireless MP3 player (which of course it is when you are playing them!) The microphone is good, no trouble with calls even when outdoors or in a noisy place. There is enough that came with this phone from Google to keep you busy for hours playing with it. The web search from something circled on the screen--whether it be a photo, a map, or another web site. The AI tools for playing with photos are amazing too, not sure if those toys stay forever with the phone or not. No doubt this is a solid, fast and fascinating phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Phone Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a phone you constantly have to fiddle with, reboot, or generally coax into doing the basic things you want a smart phone to do, this is your device. To be fair, I switched to this from iPhone, due to Apple’s inexplicable decision not to have a method for auto-responding to texts, which is something I need for my job. That said, I wish I’d researched android devices more before going with this one. Problems: Face ID works maybe half the time, provided you’re standing under a 10,000 lumen light. Fingerprint ID - a joke. Android auto? Android awful. Call comes in, I pick up, phone connects to nothing - not auto, not car’s Bluetooth, not my headset, nothing, despite what Pixel says it’s connected to. I researched this, and apparently it’s a known issue that Google may “hopefully fix with an update some day” I’ve owned this phone less than two months, and I’ve probably had to reboot it at least as many times as I’ve screamed curses at it. Piece. Of. Crap.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there,

      We appreciate your feedback and are sorry to hear that you are having issues with your Pixel 9 Pro XL.

      For help with fixing a Pixel phone that's restarting or crashing, please visit: https://goo.gle/3M6DqRV.

      If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us). googlepixel

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Pixel Yet. This platform is a cut above.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to unbox my Pixel 9 XL PRO with it's beautiful 6.8" display. Setup was an absolute breeze. Out of the box the phone takes you on a guided migration from your old device and overall setup. The biggest talked about changes for this Android platform come in the form of built-in Gemini AI, versus the previous Google Assistant. Much of what you're used to seeing in the Pixel platform is still there and functional though. Major changes from the Pixel 8 lineup. This phone comes with 16GB of RAM!!! It's a rocket of a device that has blazing response times to loading apps and getting things done. And then the cameras are upgraded, especially the selfie camera, which is finally a 42MP camera. Out of the box you immediately notice a higher built quality vs most devices on the market. The bezel is thin, but sturdy. The camera bulge isn't overwhelming. And the brightness of the display is leaps above my previous Pixel phone. There is a fingerprint reader in the screen and facial recognition as well. Facial biometrics are noticeably less annoying now vs previous iterations. The battery life is outstanding. For such a big bright display it's sitting at 79% after 10 hours of use, including several hours of TikTok and Instagram surfing. The speaker is noticeably louder than previous Pixel Pro devices, and while watching videos I was overly impressed with the output. It was certainly loud enough to be heard in a large room. Where this device really shines is with it's camera and suite of AI enhanced photography features. First, the device now sports a 5x optical zoom on it's telephoto lens. Image capture is snappy and the colors and resolution are outstanding! Low light image capture is just as capable, if not moreso than previous Pixel devices. The photo AI features include: Add Me, Best Take, Zoom Enhance, and Unblur. Add Me gives you the ability to snap a group photo, then hand off the device to a friend and insert yourself into the group photo. Handy when you're out with friends and want to be represented in group shots. Best Take gives you the ability to swap out closed eyelids or silly faces for perfect shots using other images of those people. Zoom enhance gives you the ability to zoom in to a crazy level even on photos after they've already been snapped. Unblur, is exactly what it sounds like. It gives you the ability to take a blurry image, clean it u, and use it as if it was perfect the first time you took it. Other photo features: You can move subjects in a photo around in the image. You can use AI to add in flying pigs or whatever your heart desires. And you can edit out undesirable things like random people or objects you just don't want in your photo. While taking photos the AI detects persons in the image and gives you best suggestions verbally about framing and shooting the image to result in the best picture possible. I am very impressed and immensely pleased with this new device. I will be using it as my daily driver for many years to come. I would highly recommend the Pixel devices to my friends.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Pixel keeps getting better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth Pixel phone, so I’m very familiar with Google phones and an obvious fan. As with phones from any manufacturer, there have been bugs and issues over the years. Since Android is a Google product, new features and fixes come quickly. Initially, Pixels were nicely featured, mid-range products. That changed as Google transitioned the Pixel to a high end, flagship phone. For the last few years, the biggest claim to fame has been a superb camera system enhanced with the editing features in Google Photos. Google has always made some features only available on Pixels. In addition to image processing and editing enhancements, there’s call screening, and a few others. The camera has improved yet again, but the most significant changes are in appearance and the new Gemini app and AI integration. The Pixel 9 charges headfirst into artificial intelligence by incorporating AI as a major and distinguishing feature. The Pro versions come with 16 MB of ram to provide the AI enhancements with the power and speed they need. Along with more memory and a new processor, the appearance has taken a major change with the 9 series. It sports a flat metal edge band, a flat screen, and a distinct oval camera bump. It’s obviously styled to look more like an iPhone. The build quality matches anything on the market, and the screen is one of the brights and sharpest available. Everything is state of the art. There are new color choices, a faster charging system, a new fingerprint sensor, a 42 MP front camera that can scale to 8K video. Additionally, there’s the ability to use satellite communication for emergencies, if you have no cell or WIFI service. A two years of Satellite eSOS subscription is included. The setup was easy and flawless. It wirelessly transferred all my data, passwords, apps, accounts and screens from my Pixel 7 Pro. The general experience is similar to my previous phone but a bit snappier, smoother, and an improved screen. The big change is the Gemini AI system. It’s replacing Google Assistant, but it’s much, much more powerful and versatile. Just say what you want, what you need to do, what you’re curious about, or even have a live conversation to interactively refine and explore a subject or task. There are several photo and video enhancements also driven by Gemini and AI. If you’re a Google Photos user, think of it as Magic Eraser on steroids and supercharged with new potential. As with others AI systems, the “premium” or advanced features are subscription based. You sign up through Google One, but the first year is free. Besides the AI features, it includes 2TB of cloud storage and several other extras. The price is $20 a month after that, so you’ll have plenty of time to decide if the value is there. Currently, Gemini is a developing technology. There are some excellent and useful apps and features. There are some that are nice but of niche use, and there are some that are frivolous playthings. I fully expect usefulness to rapidly improve. This is a great phone. It’s a true flagship phone … beautiful and powerful. Although not quite the bargain it used to be, it’s competitively priced compared to the other big-name products. Even if you aren’t currently looking for the new AI features, there are enhanced features that other Android phones don’t offer. It’s cutting edge in quality, hardware, and its operating system. It’s capable of handling the emerging area of artificial intelligence, and there’s 7 years of Android support and updates included by Google. It’s a win if you like the best.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Google has finally nailed it!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no stranger to the Pixel lineup. This is my 4th after a Pixel 2XL, Pixel 4XL, Pixel 7 Pro and now the 9 Pro XL. Google has designed an absolute stunner of a smartphone with a beautiful design, amazing screen and ridiculously good cameras! Setup: Coming from a Pixel 7 Pro, this was easy. The 2 phones connected as soon as I turned the new one on and everything transferred over within a few minutes. This saves a ton of time because settings don't need to be re-done, everything carries over. You will need to log in to non-Google apps again, but not a big deal if you use a password manager. Screen: Beautiful 120hz screen that is buttery smooth and with accurate colors. Also, much brighter than prior Pixel screens, which is appreciated if you use it outdoors. Cameras: Google is known for amazing cameras on their phones thanks to the software behind them. This takes perfect pictures and has lots of options for post picture editing. The AI is where this phone shines because you can add yourself into a group photo, erase objects or people in the background, and when taking a group shot it takes multiple photos so if someone blinks, it will swap their face with one of the other shots that they didn't blink, giving you a perfect photo! Also, because the camera bump spans the entire back, when the phone is set down it won't wobble if you push the screen. Battery Life: So far I have been able to go 6:30am-11pm and still have 30% left with steady use. No complaints at all and I haven't noticed it getting hot at all under heavy use. Connectivity: Cellular, Wi-Fi, Bluetooth, etc. No problems at all with connections or drop outs. Calls sound great on both ends and no drop outs. Overall impressions: Absolutely love this upgrade from the 7 Pro. Google has, in my opinion, finally produced a phone that can go toe to toe with the iPhone. Unless you're on a Pixel 8 Pro, this is a big upgrade for any older Pixel. I would argue it's a big upgrade from the 8 Pro, but only if you can trade in and pay nothing or very little to upgrade. Highly recommend this to anyone shopping for an Android phone. You get the pure Google experience without all the bloat and tons of AI features that are fun to use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    When you thought they couldn’t make a better Pixel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Google released the Pixel 8a, they set a high bar for themselves as to future releases. With the Pixel 9 Pro XL (XL) , they easily jumped the bar and moved into a new era! The price took a jump also, but there is a lot more under the hood with the XL! You get what you pay for (in a good way), and it’s still price competitive with other prime brands. An overview of what makes the XL great includes: *Performance: The Google Tensor G4 chip provides 16GB of RAM. *Storage: A choice of 128GB or 256GB. *Battery Power: The battery affords over 24 hours of usage and fast recharging. From a low charge condition, the battery can be fully ready in roughly an hour. *Connectivity: This is the latest offerings of 5G, Wi-Fi 7, and 5.3 Bluetooth. * Build: The phone is built to survive scratches, splashed water, and drops. The glass on front and back is Corning Gorilla Glass Victus 2. This is especially important, if you are a phone dropper, as I am. Being built to last, the XL also comes with 7 years of OS and security updates. *Enhanced security protection: Create a password protected safe place on the phone for personal documents, pictures, apps, etc. Whether you loan your phone to someone, or it gets stolen, your personal stuff is unavailable. Also, if the XL suspects unwanted activity, it will automatically shut down. In addition, you can lock the phone remotely, if it is lost or stolen. *An amazing camera: The camera in the Pixel 8a is great; however, the XL takes phone photography to a “knocked out of the park” level. The primary lens is 50 MP. While it is brag worthy, it is accompanied by a 48MP ultrawide lens for macro closeups. But wait, there’s more. If you are into selfies, autofocus will help with sharper pictures. Night Sight assists in making vivid photos and videos in low light and near dark situations. Magic Editor assists in cropping, expanding the image, moving objects around, reframing, and more. Plus, you can “reimagine” by adding things to the picture for an entirely new look. So, what is it that powers the “magic” operational and photographic enhancements of the XL? The short answer is “Gemini,” your built-in AI friend. Gemini’s participation with the camera is what creates and assists with those great photography options. Gemini can also assist in many other areas: writing, learning, helping with directions, and using other Google services. Press and hold the power button and Gemini will be ready to help you. The XL comes with one year of the One AI Premium plan for free. The Premium Plan includes Gemini Advanced and 2T of storage. Per Google, this free for a year benefit has a value of $239.88. If you continue the plan after the free year, the fee is currently $19.99/month. The Pixel 9 Pro XL is an excellent phone/camera! With all its AI and non-AI features, it’s a little more than just transferring your information from another phone and all set to go. For most folks, there is a learning curve. Navigation can be a bit of a challenge in the beginning. An example is when more than one screen is needed to be open to perform a task. Out of the box, the home screen lacks an easily available “go back” icon that helps the user move back and forth among the screens in use. Pressing in various areas on the lower corners, I was able to back up. That was a one off, because I had to search for the spot every time. Exacerbating the matter is a very prominent visible icon that essentially abuts the “hot” spot. This was very frustrating! So, I Googled it, where I found clear resolution information. Moments later, my XL had navigation buttons at the bottom of the screen, right where it is found on thousands of mobile phones. Why would such a fantastic phone that appears to be everything one might want in mobile communication (and camera) not have this as a default, with it not being there as the option? Following this tip will save you time and aggravation. The Google 8a merits a 5-star rating, because it is a great phone/camera! For the XL, I would award it at least 6 stars if the choice were there. It is great, and I would, without a doubt, recommend it to a friend.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Smartest phone in the room

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Pixel 9 Pro XL becomes even smarter with full Gemini integration replacing the standard google assistant by default. The new Gemini assistant offers much more depth in what it can do and how you can communicate with it. In my opinion a lot of the AI functions they advertise are more of a gimmick currently than anything, like Add me that allows you to superimpose yourself into a group photo if you don't have anyone else around to take your photo or Video Boost that requires you to have massive amounts of google cloud storage to be useful. Where it starts to shine though is Gemini's ability to integrate and scrape from your other applications via extensions where you can ask it to find an email, summarize a document, check traffic for upcoming appointments, and have a full-blown conversation with your phone using Gemini live. A few caveats with this however, you can gain a lot of this functionality on other brand phones by using the Gemini app and a google one subscription so it’s not necessarily "proprietary" to the Pixel lineup, and it requires an internet connection. Performance-wise the new Tensor G4 is a minimal leap over the G3 meaning it is still massively behind every other premium phone on the market in synthetic benchmarks like 3DMark. They did give extra ram, now up to 16gb, which helps with the AI tasks that are performed locally in particular the magic photo editor. Where they have greatly improved is the cooling solution for the phone, they have finally incorporated a vapor chamber so during heavy use you don't experience the overheating that has plagued the previous generations of this processor. No more video stuttering and much smoother performance in games. Also, somewhat subjective, but the new modem utilized with the pixel 9 pro does seem like a proper improvement over the previous gen. The build quality is fantastic for this generation as well as being aesthetically pleasing with the new squared off edges and the now iconic camera bar on the back. The screen is one of the absolute best on the market, reaching an incredible 3000 nits at peak brightness and incredible efficiency thanks to its ability to scale from 1hz-120hz refresh rate. Improvements to the display, cooling system, and the software have improved battery life. I get an extra 2-3hrs of screen time over the Pixel 8 Pro I was utilizing previously which is huge. Google still advertises that you will receive 7 years of updates with this phone which is a nice commitment from them if they hold up their end of the bargain. Overall, the Pixel 9 Pro XL is a great phone with some unique features and awesome build quality for this generation. If the AI features impact you and the way you use it is ultimately up to you, but I think most will find some use in it and enjoy the simplicity it offers to complete certain tasks. If you are an android user, this is one of the best experiences you can get currently on any smartphone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pixel Pro a flop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied. Previous cell was a Samsung. Pixel is not as user friendly. I can not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was working fine, and all of a sudden, we noticed it had been stuck for the past few days. Its not even 7 months, the battery is draining in few hours and phone stooped working

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Sivaram,

      We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 9 Pro XL.

      We try to upgrade our battery experiences year-over-year, with software features like Adaptive Battery and Battery Saver to continue extending the Pixel’s battery life.

      To fix battery drain issues, please visit: https://goo.gle/BatteryDrain

      If you continue to experience this issue, we recommend contacting our customer support. (From your phone click on Settings > Tips & support > Contact us) googlepixel

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Big, Beautiful, and Fully Functional

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this Pixel XL Pro phone is quite big and a little on the heavy side - by far the biggest phone I have ever owned while still managing to be an attractive phone. The camera bulge is also quite large but not so obviously so once inside a case. Kudos to Google for making the setup process to copy from an old phone to the new one as simple, thorough, and complete as is even possible: every app and it's configuration along with every data file and document were copied and properly configured. Amazing! The screen displays everything clearly, sharply, and properly colored even in bright sunlight. The camera system takes gorgeous, detailed, colorful pictures - easily besting my wife's iPhone 14 picture of a red tailed hawk perched on the roof of a neighbor's house. Although I don't plan on using the builtin speakers for listening to music very often, it did sound pretty good when I tested it - it also can get rather loud. This Pixel 9 XL Pro is plenty fast - much faster than the Pixel 6a it is replacing. Apps load and run quickly. Software updates also download and install quickly (more quickly using Wi-Fi, 😀). This phone has plenty of storage and memory. I wish I could rant and rave about the AI aspect of the phone but my use of it has been minimal as I am not a big fan of that technology. Phone calls sound clear. Cellular connections are very good except in areas where no one else gets a signal either. To sum it up, this is by far the best Pixel phone that I have owned as well as the best phone overall that I have ever owned. Highly recommended

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Pixel Experience. Great Flagship Features.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third phone from the Pixel line. My first was a Pixel 3, which was a decent phone, but I rarely got to use the camera because it had a known problem with the autofocus. My second was a Pixel 6A, which had an initially troublesome fingerprint reader (which was later resolved with a firmware update). Now the Pixel 9 Pro XL. It's a beautiful phone and a nice mix of features. Let's start with the packaging. Simple box, but there isn't any plastic in the packaging. The phone comes with a SIM eject key and a USB-C to USB-C cable (No wall adapter). And then the typical legal paperwork. The phone itself is about 6.5 inches long, 3 inches wide. I was surprised to find that the edges are straight and not curved like on the Pixel 6A. Most of the phone is 9mm thick. But the camera bump is distractingly thick. It adds an extra 4mm to the phone's thickness. While it's oval in shape, it too has straight edges and while I've only had it for two days, there is quite a bit of dust collecting in the corner from the camera bump to the rest of the phone. I do like that the camera bump is across the back of the phone. Which means there isn't any lopsided wobble when you place it down on a table. It provides a stable angle when sitting on a table. The back glass is super smooth. It feels nice in my hand, but I am worried that the smoothness will cause it to fall out of my hand. So I have a case on order. The glass on the Pixel 9 is now the Gorilla Glass Victus 2. But I still installed a tempered glass screen protector for both the front screen and the camera. Setup went really quickly. Since I'm coming from another Pixel phone, I was genuinely surprised how easily it was to transfer to this Pixel 9 Pro XL. I expected my apps to pop in and I would need to spend an hour to organize my App Drawers, screens and widgets to match my old Pixel 6A. To my delight, everything popped over to the new phone. All my contacts, photos, messages which I expected and it downloaded all my apps, but I was surprised how the apps were organized into drawers, names of the drawers, the placement of the drawers and the same order of apps within the drawers, widgets that were laid out across the screens, even my preference to use a different messaging app and its placement in the home bar all transferred to the new phone. A handful of apps even signed me in automatically. All of this was something I was partially dreading to set up on the new phone but it automagically was done for me. Big Kudos to Google for making that so easy to transfer. After two days of use, here are some of the things that I've noticed. The screen is powerfully bright. It's rated at something like 3000 nits. No problems viewing it in sunlight. But it's also blindingly bright when using it in the dark. The Pixel 9 Pro XL also adds in a very vivid display. It's sharp and colors are vibrant. I do have to point out that the corners of the display are widely arched. I wouldn't have noticed it, but some in-game advertisements place their closing X in the very corner and those locations aren't addressable on this Pixel 9 screen so sometimes you have to twist between landscape or portrait mode to find the X or tap on whatever visible squiggle you can see of the X. Battery life has been great so far. With my Pixel 6A, I could go a full day of mixed usage and consume 70% by the time I go to charge the phone before bed. So far with the Pixel 9, I have the same usage pattern and only consume 40%. I don't expect this to last throughout the lifetime of this battery, but it's a great start. Speaking of lifetime, I've been frustrated in the past with Moto's 1 OS upgrade support (you get the OS it comes with plus the next major OS release). The Pixel 9 blows this expectation out of the water with 7 years of OS and security updates! Plus, the Pixel 9 brings me back to wireless charging which was missing in the Pixel 6A. My Pixel 6A has an ultrasonic in-screen fingerprint sensor. It wasn't very accurate when I first got it and after a firmware update, it got fixed. The Pixel 9 does not mis-step. It unlocks very quickly. Add to that, the Pixel 9 also has face unlock, something I haven't had in my previous phones. It's fast to set up and fast to unlock. I even like how the front facing camera has a ring of light around the camera to indicate it's looking for you. Pixel phones have been known for their cameras and the Pixel 9 Pro has stepped it up. A 42MP front camera with an Ultrawide field of view. On the back, a triple camera system with a 50MP Wide view, a 48 MP Ultrawide and a 48 MP Telephoto giving you 5x zoom. These all give you super clear photos, but with the AI capabilities provided by the Tensor G4 processor, we get features like Add Me which allows you to take a second picture to swap photographers to add the original photographer into the photo! The Magic editor now gives you Auto frame, Reimagine (to allow it to add objects into the photos based on text prompts), Zoom enhance and Video Boost. Google Gemini has found a home on the Pixel 9. Once activated, press and hold the power button to quickly access Gemini and then you can prompt Gemini via text, voice and even add in a photo and allow the helpful assistant provide intelligent answers to questions, generate images, create lists and even take call notes for you. There is, however, a Gemini Advanced that I've been hesitant to jump into. The Pixel Pro offers 1 year of free access to Google's AI models and 2TB of storage. But after that year, it requires a paid subscription. This Pixel 9 Pro XL has been the best initial experience of any of the Pixel phones I've had. It definitely qualifies as a flagship phone with all the latest features from Google. As such, it commands a flagship price and when comparing these features to other flagship phones, the price is justifiable.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent Android phone for casual, not for gamers

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pixel 9 Pro XL is arguably the best native Android experience you can get from a flagship phone. Everything that was promised by Google for Android is there, unlike other Android phones that will remove certain features in favor of their own version, or for seemingly no reason at all. Thankfully, Google offers it in a Pixel phone that's probably it's most premium looking and feeling yet. The phone is slim, albeit thickest at where the camera bar is. But the phone does not rock around when placed on a flat surface or even while using the touchscreen on the phone. When held in hand, it feels smooth and comfortable thanks to the rounded edges. While the back is matte, the edges are glossy, which attract fingerprints, but it isn't so much a big deal because it can't be seen from the front or the back on the phone when looking straight on. Plus the glossy edges do give it a premium look. The only visible branding is the G on the back, and in the Obsidian color it's very discreet while still clearly visible if that makes sense. It's not loud, and looks professional. The display gets really bright which is useful outdoors. The display comes in the "High resolution" setting by default, which is 1008 x 2244. When switched to "Full resolution" you get the maximum 1344 x 2992 the phone is capable of, at the cost of more battery usage. How much battery usage varies greatly on the user, but for average daily use that doesn't include any gaming, I've found the difference negligible and prefer to switch it to Full. It has 2 different color modes, Adaptive- which makes colors more vibrant and saturated, and Natural, which gives more accurate colors, but appears more muted by comparison. The Pixel 9 Pro XL comes in Adaptive by default. With the Smooth display setting enabled, it uses variable refresh rate, to automatically raise the refresh rate up to 120 Hz for some content. The user interface animations are the best I've seen for Android though sometimes they get in the way of usability. Locking and unlocking the phone has an aesthetically pleasing swipe animation while the phone's brightness dims or brightens. When you and minimize apps, the animations are smooth and the icons wiggle back into place on the home screen from the "force" of the shrinking window when an app is minimized. When you have a video floating in PIP (picture-in-picture) mode and hold down on it to drag, a Remove button appears below to remove the video from PIP. That's pretty standard for Android. But with the Pixel, when you drag it to the Remove button, the Remove button enlarges and engulfs the PIP video, which shrinks down to go inside that button while the video still remains playing. It doesn't actually close until you release your finger from it. It's just aesthetically pleasing. The Pixel's user animations have a lot of personality to them, and when you're switching over from a different Android phone they're very noticeable and you learn to appreciate them quickly. Switching back to another phone may make it harder considering what a pleasant user experience the Pixel offers. Something else I've noticed is that I usually hate the circle icons and folders for Android. But on the Pixel I don't mind them. It just seems to fit with the whole user interface experience they have going on, which includes the animations. The sound is amazing and gets plenty loud, and clear without distortion. They don't sound tinny, nor is it very bassy. The stock apps are great because they're from Google, and they're the ones we often find ourselves going to the Play Store to download and install anyway on other phones. However, with other phones, they usually don't allow you to uninstall their stock apps- only disable them. What you're left with is 2 versions of an app, taking up valuable storage space, especially when it's the base model, like this 128GB. There are also exclusive features that Google apps have only available to Pixel phones, such as the Audio eraser. It's a handy feature that can recognize different speakers and noises, and gives you the option of lowering/increasing their volume, or eliminating them altogether. Updates come straight from Google, so you're first in line for the latest Android updates. The camera is excellent, especially in low lighting. With "Night Sight" you can take pictures in dimly light or dark environments, while not clear as with lighting, still produce a decent visible photo. In complete darkness, taking a picture pointed at the direction of my sofa, which I couldn't see with my eyes or the viewfinder from the Camera app, revealed the sofa in the photo shot. Shutter speed is lightning quick on the default 12MP setting. If you set it to 50MP, the shutter speed becomes incredibly slow, with about a half second delay between each shot. The quality between them is negligible in most cases, but the 50MP is a huge difference maker if you want to zoom in to view detail. With 50MP it will produce a 8160 x 6144 resolution image. With 12MP it will produce a 4080 x 3072 image resolution image. For most people, I would stick with the 12MP and use 50MP on a special case basis, like portraits or anything where detail is a no-compromise must. Optical zoom maxes out at 5x but there's image stabilization, unlike the 10x with my previous phone. So it's easier to get a good shot without a tripod when using the 5x zoom. Performance was fine for everyday tasks. I didn't notice any difference from the Pixel 9 Pro XL and another phone that supposedly has the better processor when doing things like browsing the web, taking pictures, watching videos, composing email, making calls. It's speedy and the whole user experience is pleasant. It's when the CPU is pushed with apps like gaming where the Pixel 9 Pro's performance flaws start revealing themselves. You'll still be able to game, but on lower settings for the more graphically intense games. But for a lot of mobile phone games, this won't be a big deal. It's titles like Genshin Impact where it suffers. If AAA title gaming is a must for you, then this will be a deal breaker. I can't recommend the Pixel 9 series in general. It was clearly not built for high performance gaming. Battery life is excellent. It will definitely get you through a whole day unless you spend most of that day recording video. I consistently get 8 hours of screen on time while the phone is in Full resolution mode, and with Always On Display enabled. Overnight there's barely any battery drain. Some nights, I'll wake up and the battery life is still the same as just before I went to sleep. Charging, both wired and wireless, could be better, but the Pro XL offers the best of the entire Pixel lineup. Google sells a 45W charger, which I bought, but don't let them fool you. The Pro XL will only charge up to 37W. Besides that, I was able to achieve the same charging speed results with my Samsung EP-TA845 45W charger. From 0% to 100% with both chargers, they took around 1 hour and 24 minutes. Wireless charging is a different story. Google claims that to get the maximum 23W charging, you need the Pixel Stand 2. However, Google is no longer selling this stand in the store and offers no explanation. They're still being sold in stores like Best Buy, but who knows for how long? And if you've seen the Pixel Stand 2, it has a curved back, which doesn't play nice with phones with magnetic cases. So I was never able to get 23W charging. I've only been able to get the standard 15W wireless charging. So the 23W comes with a catch, an expensive one since the Pixel Stand 2 costs $79. The Pixel 9 Pro XL opted to skip Qi2 charging, so it doesn't have the convenience of magnets for proper alignment. You could end up putting it on a wireless charger overnight and waking up to see it's not fully charged because it disconnected at some point since the charging coil was never properly aligned with your charger. The AI features all feel gimmicky aside from the convenient Gemini, which is the upgraded version of Google Assistant. But Gemini isn't a Pixel exclusive. Features like Add me, allow you to take 2 photos of the same location and combine them together as if they were taken together. It's fun, but the novelty wears off if you don't have any practical use for it. Pros: -Definitive Android experience, as Google intended -Bright display -Very pleasing UI animations -Excellent cameras, esp for low light -Very fast user experience for tasks besides gaming -Fastest charging speeds of the Pixel 9 lineup -Longest battery life of the Pixel 9 lineup Neutral: -AI feels gimmicky for now. Some may appreciate it. Some may find no practical use for it. Cons: -23W wireless charging only attainable with Pixel Stand 2, which isn't travel friendly, expensive, and no longer sold in the Google store -No Qi2 -mediocre gaming performance

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great phone that takes wonderful photos.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has created a great phone that feels very premium. I'm coming from a midrange phone that I enjoyed but this seems like a significant upgrade. The phone is very snappy when switching tasks and the screen looks great. The screen can get very bright and watching videos is enjoyable as the speakers also sound good. Build Quality: The pixel 9 pro xl has a good weight to it but not overly heavy. The back is a little smooth so a case may be needed if you are prone to dropping your phones. The camera bar on the back protrudes a slightly bit more than other phones but the way I hold my phone, my finger rests under it giving me a little extra balance. My hands are average size and the XL does not seem too large to hold. The new fingerprint sensor is a big improvement over my previous pixel phone. Battery Life: The battery life has been good so far. I listen to music occasionally during the day and do some light browsing and still have plenty off battery life towards the end of the day. Pictures: The best feature of this phone is the camera and the new AI features. The photos that I've taken are amazing. I've used a few of the AI touch up tools and really enjoy them. I've been taking a lot of pictures since I got this phone because of how good they come out. Overall I am extremely happy with this phone. It runs smooth and plain Android just works for me. Knowing that it will get future updates for several years is awesome. For a large phone it still fits comfortably in my pocket and isn't too heavy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible packaging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product package was damaged but the phone seems to have servived

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancelled my trade-in without my knowledge ,.

    No, I would not recommend this to a friend