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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 450 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Pixel 9 Pro XL 128GB (Unlocked) for its exceptional camera quality, outstanding battery life, and smooth performance. Many appreciate the phone's impressive design and large screen, while some find the storage capacity on the base model to be insufficient. The high price point is another area of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 450 reviews
  • Rated 4 out of 5 stars

    First Pixel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, albeit I should have gotten more storagr space as the 128gb gets eaten up very quickly. Gemini AI is cool but its not quite perfect yet for navigation in my use case. Search indexing as of right now doesnt search into the "Settings" app no matter what I try, but thats small nitpick. That and my smaller hands shouldve went for the regular 9 Pro rather than the XL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Germantown MD Best Buy rep Andreas is outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Germantown MD Best Buy rep, Andreas, was outstanding. Buying this phone was a very positive experience and I will come back to Best Buy for future phone purchases. Much better selection and services than at the Verizon store.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade from the 8. Price is high but otherwise good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone for daily usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, nice camera, nice build and great for daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone of Google. Highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of pixel phones. They are the best. Worth spending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Pixel and my experience at Best buy was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone upgraded I've Done, trade in process was as smooth as it could be

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best smart phone on the planet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, the camera is amazing flawless design.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    premium powerhouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning display, powerful features, but pricey overall

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, fast processor , nice upgrade form the 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 Pro XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from my iPhone 15 to the Pixel. I am very pleased with the change. Outstanding features, as much as I love the Apple ecosystem, I now love Google more.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Google for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! Super powerful. Like the large display

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, definitely recommend over the others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good battery life for me the only downside I dont like is it just has only one speaker hole

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google pro 9 XL

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google 9 pro. Very good phone have no problems using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good looking phone. battery life is good too. but this phone is slippery without a case and I like to go bare-back... giggity. I like the google android OS. high end phone with meh specs. overall good phone and the average person will like it, but I ended up selling it on eBay and bought the OnePlus 13. much better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did It Again!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed. Had the Pixel 7 Pro but had an unfortunate accident and it was no longer operational. Enter the Pixel 9 Pro XL An absolute upgrade, Just wish the pricing was more budget friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel 9 pro XL is superb and awesome. I will definitely recommend this phone to anyone who is looking for android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase with (hectic) trade in option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great but the trade in program was not as smooth or efficient. Be aware that your old phone must be reset to factory settings before completing the purchase which makes it difficult to transfer data from the old phone to the new one. Also, after going thru two customer service agents, the store manager and to get involved to complete the trade in process. Overall, the service was good and the store manager was very pleasant to deal with.

    I would recommend this to a friend