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Customer Ratings & Reviews

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Your price for this item is $749.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 366 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Pixel 9 Pro XL 128GB (Unlocked) for its exceptional camera quality, outstanding battery life, and smooth performance. Many appreciate the phone's impressive design and large screen, while some find the storage capacity on the base model to be insufficient. The high price point is another area of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 367 reviews
  • Rated 5 out of 5 stars

    Pixel 9 pro xl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long enough to say much. So far I love it. If you love the pixels you'll love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone overall, only downside is the AI features don't work if the phone is rooted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. You can buy it if you want. Good luck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone, way better than most androids I’ve used. Time will tell how long I keep it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    100% recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sleek design and very handy. A modern computer indeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great durable phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super fast and better than my pixel 8. Super happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIXEL 9 XL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Pixel 9 XL from Best Buy and had to return it because it was dropping my calls and Bluetooth connections. Best Buy took to phone back but they opted not to tell me that they wouldn't honor a promo trade in credit that they offered me for my new iphone 14 that I traded in. In gist, they broke down their trade-in credit in two parts: $240 trade-in credit for my iphone plus $300 promo credit. They conveniently leave out the fact that if you return your new puhase for any reason, they will keep your trade-in device and renege on the promo credit. I had to return a defective phone which means that they get to keep my trade-in device for much less than what it is worth. Don't bother trying to call BestBuy or going to the store if this happens to you because they will just act clueless and have you going around in circles. I believe this is very deceptive behavior. Just a word of caution, if BestBuy offer you a promo credit with your trade-in, be sure to not ship that device until you are confident that the new device is working properly. The last email that I got from them about this matter indicated that they will not respond to any more emails from me and that they couldn't help. This is shameful from a company this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Very smooth. Google assistant is amazing and very intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone. The only problem is that the camera s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The only problem is that the camera sticks out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , simple excellent, and the software experience is well above others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is all you need to have like technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good time to buy a pixel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a Pixel phone that feels like a premium flagship device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and Great deal from BestBuy and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a trade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and even better trade in value by best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well built device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth, and ideally one of the best androids out there

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good phone overall

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice looking display and surprisingly light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pixel yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfectly and it feels amazing in the hands!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone! Feels like an iPhone but better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GogglePixel 9pro xl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone in every way. I tried to give a 5 star review but only able to tap on 4 stars this app would not let me do 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. Size and weight are perfect. Have been an iPhone user for years. I will update after a few months of use.

    I would recommend this to a friend