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Customer reviews

Rating 4.7 out of 5 stars with 447 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Pixel 9 Pro XL 128GB (Unlocked) for its exceptional camera quality, outstanding battery life, and smooth performance. Many appreciate the phone's impressive design and large screen, while some find the storage capacity on the base model to be insufficient. The high price point is another area of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-447 of 447 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Basic review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The Pixel 9 Pro XL has its highs and lows. On the positive side, the display is absolutely stunning with vibrant colors and deep blacks, making it perfect for watching videos and playing games. The camera performance is top-notch, capturing sharp and detailed photos even in low light. Plus, the pure Android experience ensures you get timely updates and a smooth, bloatware-free interface. However, there are some drawbacks. The battery life is a bit of a letdown; it doesn't last as long as I hoped, especially with heavy use. The price is also quite steep, which might be a deal-breaker for some. Additionally, the design feels a bit uninspired compared to other flagship models. While it has some great features, there are definitely areas where it could improve."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this phone for some time, it is a great phone, but it just feels like people who created it don't use it. If you use builtin android player, those buttons are so small. It's practically impossible to click on them and those that are the most important one there will be pause and full screen are hidden in the corner. You can barely see them and it's almost impossible to click. Besides those issues, if you rotate your phone, the video that you're watching just going to turn black and you're just going to hear the music. On top of that, considering that it's Google phone, YouTube itself is glitching, sometimes crashing. Beside those couple of things, I think it's the best phone I've ever had. Separately I want to mention the AI and comparing to iPhone 16 it just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same Size!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol who ever said the 9 Pro XL has a bigger screen then the 8 Pro is wrong there the same screen even though it's a super nice screen it's not any different I just thought everyone should know this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Pro XL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a iPhone 14 plus. I've had a iPhone for the past 6 years and this actually feels like an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in US market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Google. It is the best phone on US market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy shipping.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently Ordered this Item and it had said it will come within the June 2-5 and it still has not been shipped out just a label created and I find this a big issue because its promoted as fast shipping and its been 5 days I still have nothing to my hands. Could sue for fake promo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bust buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems fine. Store employees are lackluster at best. Didn't care to even approach me. When I did get help, it wasn't help. I should have bought it online from Amazon. Same amount of customer service.

    I would recommend this to a friend