Customer Ratings & Reviews

The Pixel Watch 2 came with someone else’s PIN on it making it completely unusable. There is no way around this. Factory reset does not bypass the PIN. Best Buy did not get the PIN from the previous owner when the open box item was returned and they sold it to me anyway.

Watch not in excellent condition, noticeable scratches on screen and dust at watch band underneath

It worked for 5 months, but now it won't charge, even after getting a new cord.

received the Pixel Watch 2 as a free bonus from Best Buy when purchasing a Pixel 8 Pro phone. While activating the phone, the clerk tore off all of the wrapping and box from the watch. He removed the watch from the box and said he was trying to charge it. He was totally unfamiliar with the product and destroyed all of the packaging. I had intended to give the watch as a Christmas gift. Now I'm stuck with it.

very poor experience, bad quality bad battery and bad OS. samsung watch 3 (my old) was much better.

Battery doesn't last long, need to charge often. Very disappointed

Battery drains faster than you'd like,even if Iturn off unused apps

This watch has a lot great features but they don't work it only stays charge for 8-9hrs don't calculate my steps correctly. I have a amazofit that stay charged for 3-4 days very disappointing. It doesn't stay connected to car. I called and chatted for help the person on phone told me there is nothing Best buy could do and hung up on me.

Battery life is terrible. Need to charge once aday

I hate it! The charge doesn't last long and it doesn't update my steps correctly to Fitbit. I hate I wasted money on this instead of upgrading my Fitbit.

The steps between he wat h and phone do not sync. My watch shows 1,600 steps right now the phone shows 5,400 I have been in the phone with Google and Fitbit for hours and just get the run around try this try that. Nothing has fixed it so it's like the watch is worthless. No wonder it was free with the phone.

Best Buy (BB) doesn't want to help. I purchased Pixel 2 watch with a promotion, but BB store didn't honor me so I had to return. I was very upset. I found there is a huge communication gap between BB store and online store. I will never recommend to buy online when there is a promotion.

One month in and it won't charge... Pretty disappointing

I love the watch but it did love me it broke me out and i still have the marks it put on my arm to this day. I did some research on the watch and a lot of people have had the smae issue. So like i said i love the but it didnt love me back.

leaves a painful rash on my wrist where the sensors are. I contacted google but got no response. I even swapped the wristband to a cotton one and it still didn't help. I'll probably gift it to someone that can use it.

The product is great but best buy sucks. They have sent me 20 request to review. So I'll bomb anything they send. Do not give them your email or they won't stop harassing you about reviews

Purchased 2 of these watches back to back. Both had burn in issues within 24 hours. Most noticeable when settings menu turns gray. Not spending this kind of money on cheap hardware.

Definitely the Google Pixel Watch 2 has a lot to offer more than just being a smartwatch or looking good on the wrist. One of the things I consider important is that the operating system is provided by the brand itself which makes using this smartwatch with a Google Pixel phone definitely a more pleasant experience. In the box comes the watch, with the silicon band already installed and an extra larger size band in case you have slightly thicker wrists, in my case I have thin hands and the one provided is enough for me. The watch is easy to wear and has several levels of adjustment. The band material is very soft and in hot days conditions I haven't felt it makes my wrist sweaty, in fact it feels cool most of the time. I have slept a few days with the watch on and haven't felt any discomfort, unlike other smartwatches that are somewhat bulky and hurt when sleeping. Precisely this process, sleeping, is something I am interested in improving and this Google Pixel Watch 2 has been a great ally in this task as it monitors vital signs during sleep hours and presents a report in the morning or when it detects that one is already awake. In this report there is an interesting feature function and is that the Fitbit app (the watch includes 6 months subscription) gives a rating to type of sleep I had in the previous night, day by day it compiles the information to present a much more balanced report and according to the sleep habits detected during the course of the days. The same happens with exercise, if the watch detects that we start to have physical activity it will indicate if we want to start an exercise routine but if we do not select this option even so the watch will take record of the activity and add it to the goals of the day. In fact, these functions and more are available through the Fitbit app, if you do not have a subscription, access to functions such as these will be limited. It is possible to install different apps to get the most out of the GPW 2, from relaxation exercise apps, maps, YT music, email, control the phone's camera from the watch, Keep notes, Spotify, etc. Also the watch can be customized to the maximum, there are different types of Faces, complications and colors to choose from. It is also possible to link a credit card to make payments with Google Pay. Regarding the day-to-day performance there are some things that do not quite please me. The charger, for example, can only be placed in one direction and nothing else, I know it's not a big deal but if for a moment you forget the ideal orientation of the watch, you will find yourself flipping the watch to make it fit the charger. Speaking of charging I must say that the battery lasts as long as necessary and sometimes you have to charge it twice a day, what compensates a little this situation is that the smartwatch is charged fast, in my case while I take a shower and get ready I put it to charge and the battery lasts me almost all day. The Google Pixel Watch 2 is a watch that is comfortable to wear, it is not that big, at least for skinny people like me it is a fair size, I have had watches a few mm bigger but this watch I consider is one of the most comfortable I have used. The part that is not so nice is that the bezels are a little thick and take up more space on the screen than I would like, but still the screen looks great and has an excellent level of brightness. I consider it a balanced smartwatch but I feel that it has so many options, functions and applications that the configuration can be a bit tedious, but once connected with the phone in my case a Google Pixel 6a everything works as it should, personally I have had a pleasant experience with the enhanced assistant, which they have definitely improved it. In summary, this Google Pixel Watch 2 is a good option and more in combination with the Fitbit app that helps to keep record of our daily habits like walking, sleeping, exercise, schedule routines, stress management and mindfulness, etc. If you have an Android phone or a specific Google Pixel phone and want to improve the experience, this smartwatch is for you, recommended.

This product is not worth the money . Kept randomly resetting or restarting without being asked to . Inaccurate & slow .

I have now had the opportunity to explore all the features of this watch for 3 full days and have it paired with my Google Pixel 7 Pro phone. The packaging is nicely minimalistic and inside you will find the watch, charging cable (one end attaches to the watch, the other is a USB-C – so you will need a charging brick to use). Also included is a quick start guide as well as an extra larger band if needed, I found the smaller one was adequate. The pairing process was relatively seamless by using the Pixel Watch app downloaded from the Google Play store. The first time the watch could not pair to the app so I had to factory reset the watch and then try again. The second time went smoothly. The app walks you through a tutorial of the watch which is a nice touch to understand some of the features. The design of the watch is pleasant (I have the black case, black band) and the smooth round surface is visually appealing. Surprisingly it does not seem to garner fingerprints as much as my other high-end smartwatch from a different manufacturer. I find the size of 41 mm misses the mark for “the perfect size for all” mentality that google has decided to go with. I understand that they did lots of research on the best size for all but it is simply too small (I am an average size male at 5’10, 165 lbs). In my own opinion, I think that 43-44 mm size would be the ideal size if one is going to go with only one size form factor. Almost all other manufacturers of higher end smart watches offer two size options so there definitely must be a market for it. Google missed the mark here by not offering 2 different sizes. Using the watch is a very nice experience and I enjoy the crown acting as a scroll tool for reading text larger than the screen. It works very well. Choosing different watch faces is extremely easy and you can edit all the faces to your own liking (color, applications shown etc.) Connecting my earbuds from a different brand was simply and they connect automatically when I play music. Adding my google wallet info to pay with the watch took all of 1 minute – once my bank verified the use of the card on the watch – good to go. Used the watch to pay for 3 items yesterday and it worked each time flawlessly. Adding tiles (that you swipe right to left) was also simple and took about 1 minute. Adding apps was seamless through the play store on the watch – I added Amazon music, Spotify, YouTube Music and Gmail. Regarding the Music apps – Amazon Music simply does not work. I have used this music service for many years on many watches and phones so it is not new user error. When the app is pressed it does nothing. I uninstalled it, reinstalled it to no avail. I even factory reset the watch to see if it was a minor glitch but nothing. YouTube music requires premium service to use ($11 per month) on the watch – which I do have and it works well. Spotify works very well and you can download playlists to the phone very easily in case you are without Wifi. My watch does not have LTE so this a necessity for listening to music on the go. Fitness integration is nice through Fitbit and all one needs to do is pair the FitBit app to the watch. It accurately measured my walks and runs through the built in GPS in the watch. It does a whole host of other “health feature items” that I suspect most people will not use but they are there if you need them. All in all, I think this is a solid offering from Google in it’s second iteration and has all the features of a high end smart watch. I feel it needs a larger size option and some work on the Amazon Music App as noted. This will be a nice addition for those with a smaller wrist.