Customer Ratings & Reviews
- Model:
- GA05032-US
- SKU:
- 10466439
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
to a friend
not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains way too fast…especially during night mode. The accuracy simply is not there. Recommend getting the watch 3 over this watch
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey farhan. We’re sorry to hear that your Pixel Watch 2 is draining battery faster than expected. We’re more than happy to help you, here are these steps to turn on battery saver mode:
Turn on Battery saver mode
1. On Google Pixel Watch, swipe down > Settings.
2. Tap Battery > Battery saver > Toggle ON
You can see all the details here: https://support.google.com/googlepixelwatch/answer/13579780
Bestbuy thiefs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy at Bestbuy they will not honor any rebates or promotions. I pre-ordered 2 Pixel 8 Pros with promotion of getting the pixel watch 2 included. They canceled my orders with no refund and kept the watches. I tried to return my phones and I would have to take a restocking fee and the trade-ins were no longer available. Beware. They are horrible. The manager referred me to corporate and corporate referred me to the local store manager. They ripped me off and do not care! Very clueless management and helpdesk.
No, I would not recommend this to a friendBetter than 1st gen but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better than the first gen in someways but finish and overall hadware quality feels a bit less than. More important to me is battery life improvements are so minor that i find it impossible to use comfortably.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, turist. Thank you for posting your review here. We're sorry that your Google Pixel Watch 2 experience was less than ideal. We appreciate your concern about its battery life, and we’ve taken note of your feedback. Meanwhile, you can turn off settings that can drain its battery, or configure the watch to conserve and maximize its battery life. Learn more using this link: https://support.google.com/googlepixelwatch/answer/13579780
If you are in need of any assistance in the future, please feel free to contact us on our Google Help page for any technical support here: https://support.google.com/googlepixelwatch/gethelp
Inconsistent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on decemeber 2024 and it has problems turning on. Than returned it and got a new one. The new one worked for 1 week and than it had problems staying on. Also took the second one back to bestbuy and they just told me to call pixel and have them sort it out.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, King. We’re sorry to hear you’re having issues with your Pixel Watch 2. We’d be happy to investigate and see what may be happening and get your device running smoothly. When you have a second, reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Syncing Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch would not sync through the Watch app to my Google Pixel 6 at all after 3 days of trying. Read online that I would have to factory reset my phone to get it to work. Returned it. This high end a watch should work seamlessly with its own manufacturer phone and not require such drastic measures.
No, I would not recommend this to a friendDo not buy open box from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pixel Watch 2 came with someone else’s PIN on it making it completely unusable. There is no way around this. Factory reset does not bypass the PIN. Best Buy did not get the PIN from the previous owner when the open box item was returned and they sold it to me anyway.
No, I would not recommend this to a friendNot in excellent shape
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch not in excellent condition, noticeable scratches on screen and dust at watch band underneath
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for bringing this to our attention, SaikrishnaK. Sorry to see your experience with the Pixel Watch 2 wasn’t the best. We suggest reaching out to the retailer and if you have any questions about the device reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Very poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received the Pixel Watch 2 as a free bonus from Best Buy when purchasing a Pixel 8 Pro phone. While activating the phone, the clerk tore off all of the wrapping and box from the watch. He removed the watch from the box and said he was trying to charge it. He was totally unfamiliar with the product and destroyed all of the packaging. I had intended to give the watch as a Christmas gift. Now I'm stuck with it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, DavidG. We're sorry to hear that you had a frustrating experience with receiving your Google Pixel Watch 2 from the retailer. This is not the ideal introduction we want you to have with the device. We're here to help with any inquiries and concerns you may have with the device and help you explore what else it can do to improve your overall experience. Please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlepixelwatch/gethelp
its alright only if you get it for free
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor experience, bad quality bad battery and bad OS. samsung watch 3 (my old) was much better.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MohsinR. Thanks for your feedback on the Pixel Watch 2. We understand that you're facing some issues with the quality, battery life, and OS, and we're sorry to hear that your experience hasn't met your expectations. Battery life can vary depending on usage. A fully charged device should last up to 24 hours to support sleep tracking and other activities. We recommend turning on settings that may help conserve the battery such as Battery saver, Full Doze Mode, Bedtime Mode.If you need any assistance with turning on the settings, you can reach out to our support team on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp
Don't buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 5 months, but now it won't charge, even after getting a new cord.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Somare. Sorry to hear you’re having a charging issue on your Pixel Watch 2. There are a few things that could impact charging the device — here’s a few solutions:
1. The pins on the device or charging cable are dirty: Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable.
2. The USB port or outlet is faulty: Try a different USB port or a UL-certified wall charger.
3. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging: Leave your device plugged into the charging cable for at least 30 minutes.
If these steps don’t work, we’re a click away ready to help: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last long, need to charge often. Very disappointed
No, I would not recommend this to a friendWorst product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch has a lot great features but they don't work it only stays charge for 8-9hrs don't calculate my steps correctly. I have a amazofit that stay charged for 3-4 days very disappointing. It doesn't stay connected to car. I called and chatted for help the person on phone told me there is nothing Best buy could do and hung up on me.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DonnaC. We're sorry to hear that you had a disappointing experience with the Google Pixel Watch 2 and the support you received from the retailer. We appreciate your concern about the battery life, and we’ve taken note of your feedback. Meanwhile, you can turn off settings that can drain its battery, or configure the watch to conserve and maximize its battery life. Learn more using this link: https://support.google.com/googlepixelwatch/answer/13579780
For your concerns about connectivity, we recommend reaching out to our team of specialists so we can identify the cause of the issue and provide you with troubleshooting tips that may improve the performance of the device. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlepixelwatch/gethelp
low battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible. Need to charge once aday
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, PrakashK. Thank you for posting your review on Google Pixel Watch 2. We're sorry to learn that you're experiencing some battery issues with the device. A fully charged battery should last up to 24 hours with the Always-on Display feature turned on. To save power and extend battery life, we recommend turning on features that can conserve battery life like Battery saver, Full doze mode and Bedtime mode.
If you're willing, we'd like to provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelwatch/gethelp
Battery issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drains faster than you'd like,even if Iturn off unused apps
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Saving. We hear your concerns about battery life on your Pixel Watch 2. Here are some tips to reduce battery consumption and get more daily use out of your watch:
Shorten the screen timeout: Swipe down, tap Settings > Display > Screen timeout, and choose a shorter time, like 15 seconds. This means your watch goes to sleep more frequently when you're not using it.
Turn off Always-on Display: Swipe down > tap Settings > Display > turn off "Always-on Display".
Turn off the Tilt-to-wake feature: Swipe down > Settings > Gestures > turn off "Tilt-to-wake".
If you need any more help, reach out to us anytime here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC
Worthless watch for fitness tracking.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The steps between he wat h and phone do not sync. My watch shows 1,600 steps right now the phone shows 5,400 I have been in the phone with Google and Fitbit for hours and just get the run around try this try that. Nothing has fixed it so it's like the watch is worthless. No wonder it was free with the phone.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Drew. We’re sorry to hear that your experience with the Google Pixel Watch 2 and our support team has been disappointing. We appreciate you sharing your concerns and we’ve taken note of your feedback. It's important to us that we provide you with the best help possible and identify the cause of the issues you’re having. If you’re willing, we’d like to have another opportunity to help you with your device. Please contact us again so we can continue our investigation, here: https://support.google.com/googlepixelwatch
Do not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it! The charge doesn't last long and it doesn't update my steps correctly to Fitbit. I hate I wasted money on this instead of upgrading my Fitbit.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey Sonya. We understand that your Pixel Watch 2 battery life isn't meeting your expectations. For tips on improving battery life, please visit this link: https://support.google.com/googlepixelwatch/answer/13579780
Regarding the issue with tracking your steps correctly, please reach out to our Fitbit friends here: https://support.google.com/fitbit/gethelp
Store Manager can not even understand the customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy (BB) doesn't want to help. I purchased Pixel 2 watch with a promotion, but BB store didn't honor me so I had to return. I was very upset. I found there is a huge communication gap between BB store and online store. I will never recommend to buy online when there is a promotion.
No, I would not recommend this to a friendAlready not charging properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month in and it won't charge... Pretty disappointing
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, Hamskik. We're sorry to hear that you're experiencing some charging issues with your Google Pixel Watch 2. It's important to us that we provide you with the best help possible and identify the cause of the charging issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelwatch/gethelp
BREAKOUT
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the watch but it did love me it broke me out and i still have the marks it put on my arm to this day. I did some research on the watch and a lot of people have had the smae issue. So like i said i love the but it didnt love me back.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, TAJ1. We're sorry to hear about your experience with the Google Pixel Watch 2. Skin reactions can be caused by various factors. We understand how important it is for our products to be comfortable and safe for all users and we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
works well but can leave a rash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.leaves a painful rash on my wrist where the sensors are. I contacted google but got no response. I even swapped the wristband to a cotton one and it still didn't help. I'll probably gift it to someone that can use it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, 850rmz. Thanks for sharing your experience with the Pixel Watch 2, and we sincerely apologize for any discomfort you've encountered. Your well-being is our top priority, and we are sorry to hear that you have been dealing with a painful rash caused by the sensors. We recommend reaching out to our dedicated team of specialists on the Google Help Center "Contact Us" page here: https://support.google.com/googlepixelwatch/gethelp