Customer Ratings & Reviews

Sales rep was very accommodating, even though they were out of stock

I usually don't write reviews, but don't buy refurbished electronics from best buy, the lack of care and kindness is appalling. I ordered a used-excellent condition Google Pixel Watch 3 from Best Buy with their 2 year warranty. I get it, and upon trying to set it up, it asks me for a pin from the previous user. I message best buy support online, and get told I need to go in store to resolve the issue, which is a 20 minute drive. I message Google support, and they have nothing they can do, the error is on the part of best buy and I need to resolve it through them. I set up an appointment with the geek squad, and they say they can't do anything, I need to exchange the watch. However, they don't have my watch in store, I'd need to drive to a location another 20 minutes away. I do so, arriving at a second best buy, and while they have the watch, it's not used, so I'd need to pay more money for it. I've purchased warranty that indicates if there is a problem with this watch, they would fix or replace it. I'm nearly in tears with the associate, but my only option is apparently to return it or spend more money on a new one. I'm grateful I got my money back, but after years of spending with best buy and the error being caused by their own negligence, it is crazy to me that they had the ability to resolve the issue and did not do so. After hours of troubleshooting and driving, I walked away with less than I started with. I will direct my spending elsewhere from here on.

It's ok, it feels like a glorified fit bit. I wish it would connect to more smart home features, like my garage door and electronic door locks. That would make it much more useful.

I love everything about this watch with the exception of battery life. The only reason I rated 4 stars instead of 5 is a full battery charge will not get you past 2 days.

It was a gift for a friend. He really loves it and was very excited to get it.

Loved the watch. Great product. I would recommend it for sure.

Loving it! Would have no other smartwatch.BestBuy is the place to go to get all your electronic needs.

Awesome watch, does everything it should. Only issue is it does not record my sleep well at all (could be my fault since I move alot). Other than that it's great.

It fit well, but didn't offer what I wanted. Lack of Google fitness integration, forced fitbit integration, lack of customization and lack of custom watch faces.

Lot's to learn, so far happy,find it a little difficult to know all that the watch is capable of.

The Manager and the stuff have been so kind to fix a last minute issue

Thought this one would be what took me away from my older garmin instinct. The battery life only would do a day and a half. This was returned. I so desperately wanted a “phone” on my wrist. My advice is to look for the ticwatch atlas or oneplus wacth.

Good watch with precision and eco system is very good

the most awaited size is here. The UI is very smooth and almost feels like butter.

Great watch, it was a gift and my husband loved it

very good smartwatch , it's just that I need very easy to use it

Great watch so far. It's been tracking my steps but still getting used to it

Great watch with noticeable improvements over the Pixel watch 2

Didn’t do what I want them to do watch face to small

I really enjoy having the watch, its a plus one for me to have so i dont have to keep eye on my phone 24/7. The downside to it is not having 4g