Customer Ratings & Reviews

Hello there, LisaB. Thank you for sharing your concerns about the Google Pixel Watch. We're sorry to hear that your experience with the battery life didn't meet your expectations. A fully charged battery should last up to 24 hours with the Always-on Display feature turned off. If you're not having the same results with your device, we suggest turning ON settings that may conserve the battery such as Battery saver, Full Doze mode and Bedtime mode. If you've tried these fixes before and the issue still persists, then we recommend reaching out to our team of specialists on our Google Help 'Contact Us' page here: https://support.google.com/googlepixelwatch/gethelp

Hi MarkM, we appreciate you for sharing your review of your Pixel Watch. Your feedback and experience with the battery life is helpful and rest assured that we'll relay this to the right team for improvements we may provide in the future. If you have additional concerns or feedback, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp

Hi Dfw1098, thanks for trying out the new Google Pixel Watch. We're glad to hear that you love the interface. We've taken your feedback into consideration since we're always searching for ways to improve our product's design and features. In the meantime, we hope you will keep a close watch on our blog site for future updates and announcements here: https://blog.google/

Alternatively, you may also contact any of our support specialists for any questions or support needs that may arise with your Pixel Watch, by using this link: https://support.google.com/googlepixelwatch/gethelp

Thanks for reaching out about your Pixel Watch, ToyaB. Sorry to hear you're having charging issues with your device. Here’s are some steps to take to make sure your watch is charging:

1. Confirm that you're using a compatible charger: Charge the watch using only the USB-C magnetic wireless charger that comes with your watch.
2. Confirm that there is a connection to the charger: You'll receive a notification if your watch isn't placed correctly on the charger.
3. Check the watch face screen for signs of charging: If the watch hasn't been charged in more than a day, it may take longer than usual for the charging screen to appear on the watch.

If these steps don’t resolve the issue, please reach out to us here: https://support.google.com/googlepixelwatch/gethelp?sjid=1168929876280557452-NC

Hi there, Bina. Thanks for posting a review, and we’re glad that you like the Pixel Watch along with its features and battery life. We hear your concern about the screen sensitivity, and we’ll use your feedback for future improvements. If you find yourself in need of any help with the performance or functionality of the Pixel Watch, we recommend reaching out to our dedicated team on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp

Hey there, UncleJimfromMinnesota. Thank you for choosing Google Pixel Watch. We're glad to hear that you're enjoying the looks of the device. We're here to help with any concerns you may have and help you explore what else the Google Pixel Watch can do to improve your overall experience. Our team of specialists are standing by to help. Please feel free to contact us on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp

Hi there TesfayeC, it's awesome to hear that you liked the new Google Pixel Watch. We value your feedback and we'll take your feedback on the small size into consideration with our future designs, since we're always on the lookout for ways that can help us keep improving our products and services. In the meantime, if you need further help or would like us to address any questions you may have with your Pixel Watch, you're always welcome to reach out to our support team here: https://support.google.com/googlepixelwatch/gethelp

Hi there, SergioR! Thank you for sharing your thoughts on the Google Pixel Watch. It's valuable to hear different perspectives on tech products. Your description of it being "fitbit with a Bluetooth connection to your phone" provides a concise view. While the Pixel Watch may not be a revolutionary smartwatch for everyone, it offers a compelling package of features and functionalities within the Google ecosystem. Its design, integration with Google services, and Fitbit-powered health tracking make it a solid option for many users. However, the individual needs and preferences vary. If you have any specific concerns or questions about your device, please reach out to our dedicated team of specialists on the Google Help Center page here: https://support.google.com/googlenest/gethelp

Hi there JustinA, thanks for choosing the new Google Pixel Watch. We're glad to hear that you enjoyed this purchase. However, we do apologize if the battery life fell short of meeting your expectations.

The battery life for Pixel Watch will always depend on how you use your device, and maximum battery life is always approximate and is based on testing using pre-production hardware and software. Use of certain features will definitely decrease the battery life. A full battery for Google Pixel Watch goes all day with a charge that lasts up to 24 hours to support sleep tracking and other features. Google Pixel Watch comes equipped with settings to care for and help extend battery life. The 24 hour battery life is based on the following usage:
- 240 notifications.
- 280 time checks.
- A 5 min LTE phone call.
- 45 min LTE and GPS workout with downloaded YouTube music playback.
- 50 minutes of navigation (Google Maps) while connected to a phone via Bluetooth.
- The watch is configured with the default settings, including the Always-on display set to off.

We recommend checking the features that you use most and compare them with the numbers above. We'd like to help you out with any other support needs you may have with Pixel Watch. You can always reach out to our support team here:  https://support.google.com/googlepixelwatch/gethelp

Hello Jody, thanks for sending in your feedback on your Pixel Watch. We're glad to hear that your experience with your watch has been smooth. Rest assured that your feedback on the battery life will be relayed to the right team for potential updates in the future. If you have other inquiries or additional questions, please feel free to contact us anytime on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp

Hi Gipan, we truly appreciate you for sharing what you think of the Pixel Watch. We'd like to know more and help improve your impression of the Pixel Watch when you decide to give the device a chance, If you have additional questions, you can reach our support specialists anytime and contact us on our Google Pixel Watch Help page here: https://support.google.com/googlepixelwatch/gethelp

Hi there, YasserM. We appreciate your feedback, and we’d like to learn more about your challenges with using the Pixel Watch so we can help. Feel free to visit us anytime for assistance here: https://support.google.com/googlepixelwatch/gethelp

Hello Gary, thanks for sharing your review on Pixel Watch. We can see that you're experiencing some battery issues. A full battery for your device goes all day with a charge that lasts up to 24 hours. To improve on battery life, you can turn on Battery Saver when your device's battery gets low. Please follow the steps here:

- On Google Pixel Watch, swipe down and then tap Settings .
- Tap Battery .
- Turn on "Battery saver".
- Tap OK.

If you need further assistance in improving the performance of your Pixel Watch, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp