Customer Ratings & Reviews
- Model:
- GA02096-US
- SKU:
- 6521698
Rating by feature
- Battery Life
Rating 3.5 out of 5 stars
- Durability
Rating 4.3 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Pixel Watch's sleek design, LTE connectivity, and accurate fitness tracking capabilities, including heart rate and sleep monitoring. However, many users express concerns regarding the watch's battery life and smaller screen size. Some also reported difficulties with Google Pay functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life, Screen size
Looks great, but why I returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having bad pixel phones for the last few years, I was excited to finally get my hands on the pixel watch. In the past I have used Fossil watches with wearOS but there always seem to be some issues with capability, so I figured Google would have it figured out on their devices....well.... Let me start by saying the round face (although a little small) is sleak and looks great. You will not find a great screen protector as the screen dips in the center then curves out. The Zagg one is way to small so save your money there. The watch feels great on your wrist and the woven bands (although expensive) give it an even more comfortable feel. Here are the woahs. Google has not figured out the Fitbit integration and it's clunky to use. You cannot customize the touch points on the watch faces. I could do this on the Fossil for something as simple as touching the clock to bring up the alarms. The LTE is a huge problem. It will not activate and I spent 8 hours, yes 8, on phone and chat with Verizon who eventually told me the esim was bad and to return to the store I bought it from. Battery life is not great plus you have to use the charger it comes with only. Seems silly that you create a pixel watch that can't even be charged by a pixel phone. For the price, I think Google still has a lot to figure out and I will give it another year or two to see what the future generations hold.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Eric, we appreciate you sharing your review here. We're sorry to hear that your experience with the Pixel Watch was less than ideal when it comes to the performance of the interface and limited customization for touch points. Be advised, if you have purchased a device in the past and had an inactive eSIM profile that was never deleted, you may have problems activating LTE. We suggest following the steps below that may help:
- Fully charge and power on your Google Pixel Watch.
- On Google Pixel Watch, swipe down and then tap Settings .
- Tap Connectivity and then Mobile and then SIM status.
- If there is an existing eSIM profile, reset the eSIM by going to Settings and then Connectivity and then Mobile and then Advanced and then Reset eSIM.
If you've done these steps or if the issue still persists, then we recommend that you contact us on our Google Help page for further assistance: https://support.google.com/googlepixelwatch/gethelp
- Cons mentioned:Battery life
Google Pixel watch a big flob
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as beautiful as this watch is, it still has many bugs to assort. The battery charge last less than 24 hours, a pain. The charging of the watch causes it to get very hot, which is very annoying. Because of these reasons, I returned the watch back to Best Buy.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, Farola20. We're sorry to hear that your experience with the Pixel Watch was less than ideal and that you had to return it. We understand how frustrating this experience may have been for you. If you’re ever considering Google products in the future and need any technical assistance, you can reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlepixelwatch/gethelp
- Cons mentioned:Battery life
Pixle goggle watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch dies so quickly i have everything off and on energy save just to make it back home from work . Difficult to program it how i want and i cant dial or tex out only incoming ive factory reset it a couole times and now i cant put my cintacts on shortcut
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, iPad. We appreciate you for sending in your review. We're sorry to hear that your experience with Pixel Watch has been less than ideal when it comes to the battery life and overall performance of the device. We can see that you've done some troubleshooting steps on your end. If you're willing, we recommend that you reach out to our support specialists and provide more details so we can help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp
- Cons mentioned:Battery life
Amal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by your sales team the battery will last 24 to 48 hours and it lasted 9 hours. Sleep pattern and time tracking is flaw and not accurate.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, AmalY. Thank you for sharing your feedback on your Google Pixel Watch. We can see that you're experiencing some challenges when it comes to battery life. The device when fully charged should last up to 24 hours to support sleep tracking and other activities. We suggest trying a different watch face or adjusting the screen brightness to improve on battery life. If the issue still persists, then we recommend reaching out to our support team on our Google Help page here: https://support.google.com/googlepixelwatch/gethelp
- Cons mentioned:Battery life
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life. Returned the item. Great features other than that
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Jannadel. Thank you for sharing your feedback with your Google Pixel Watch. We’re glad that you’re enjoying the features of your device. It’s unfortunate to learn that your experience with the battery life has been less than ideal and you have to return it. But, we're glad you enjoyed the other features of the Pixel Watch. If you have questions and other concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlepixelwatch/gethelp
Google Pixel watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch isn't here yet was supposed to be here almost 2 weeks ago. Was just getting a replacement from my warranty. They've always been fast before. I kinda want my money back
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, BrandonS. We're sorry to hear that you're experiencing some challenges with the shipping of the Google Pixel Watch. We suggest reaching out to BestBuy so they can coordinate with the courier they used to ship the device to you. If you are in need of any technical assistance or have additional concerns about the device, please don't hesitate to contact us on our Google Help page here for immediate support: https://support.google.com/googlepixelwatch/gethelp
Nah
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would connect to my brand new pixel 7 pro nor would it sync to the Fitbit app. Feels like a plastic child’s toy on your wrist and is fairly uncomfortable.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, MichaelA. We appreciate your feedback on the Pixel Watch. We’re sorry to hear your experience didn’t meet your expectations. We’ll share your feedback, about comfort and fit, with the right team for future improvements. Meanwhile, we’d like to know more about your other concerns whether these are caused by the hardware, connectivity, or other environmental factors. Please contact us anytime for troubleshooting guidance and assistance: https://support.google.com/googlepixelwatch/gethelp
This watch stinks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch will not receive texts or calls when phone is not near.
No, I would not recommend this to a friendWon't Charge/Early Adopter Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the watch today. Connected to my Pixel 5 phone. Within the first hour (with 35% charge left) the screen went black and wouldn't turn back on. I tried charging it. I have pressed the crown, the button ,etc, and to no avail. Not reliable! Day 1 fail.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MikeCast, thanks for sharing your feedback with us about the Pixel Watch, and we’re sorry to learn it went black and wouldn’t turn back on. We’d like to know more about your concern so we can figure out how we can help. Please reach out to us anytime here where we can further assist: https://support.google.com/googlepixelwatch/gethelp
Only lasted 2 months, waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the watch for 2 months. Then it stopped working and the heart rate feature is broken. From the start had to factory reset the watch weekly randomly. Google put me through a loop telling me how to fix it myself instead of helping or replacing the watch. Then they said their customer service would get back to me and I waited 2 weeks. Then I told them I would be leaving a bad review and suddenly they sent an email saying they would help. Now it has been another month. If I wanted a digital watch to tell time I would have spent $10 not $375. Don't bother.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, ElizabethB. We're sorry to hear that you had a frustrating experience with your Google Pixel Watch. Your feedback on the performance of the device and our support team is appreciated and we've taken note of it. We want to get another crack at finding a better resolution for you and recommend reaching out to our support team again for immediate support on our Google help page here: https://support.google.com/googlepixelwatch/gethelp