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Customer Ratings & Reviews

Model:
NLS-1304-25 3-PACK
SKU:
5706130
Your price for this item is $181.99
Clearance
The comparable value price is $259.00

Customer reviews

Rating 4.8 out of 5 stars with 12886 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 12,886 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this product works very well in our home so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lemon Trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first router I got worked for less than 48 hours, then completely died on me. The process of replacing this lemon took almost a week. The new router works fine, but I'm knocking some stars off for the inconvenience, which was a pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works well easy to install,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, easy to install ,,,,mmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install and covers all of my “dead” spots.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective or Non Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the single Router which didn't work well speed wise, so I bought the 3 piece set thinking it was a range problem. After two comcast visits and an independent IT guy, I've come to the conclusion that this router is either defective or not compatible with Comcast/Xfinity. When my desktop is hardwired to my modem, download speeds are 118Mbps which is the speed I pay for. When any device is connected to the Google router, my download speeds are 50mbps and lower. Spent an hour with Google support trying their troubleshooting steps and it's still not working. Oh, and now it's too late to return to Best Buy. Beware! If it doesn't work right away, don't wait to troubleshoot. Return and get a brand that is proven to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Signal strength
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Entire Home Wifi Coverage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up is fairly simple. Just D/L the Wifi app, pick any one of the units to use as your main router, plug it in, fire up the app and use the app to finish set-up which is simple. Then you just need to plug in the other 2 units where you want them and the app will pick them up and your done. It's possible you may have to slightly adjust the units a little for better signal strength but was not a problem for me at all as the app shows you signal strength basically in real time. I put 1 in my office (main unit), 1 at the back of the house in master bedroom and the 3rd one in my attached game room/garage and with a total of 3300 sq. ft. I have no dead spots and strong signal throughout the entire house. So far no complaints from family or friends! Each units light can also be dimmed to your likes. Overall, in my opinion, this system is meant to simply have full Wifi coverage throughout your home (which it does without argument) but I don't believe it is really meant for advanced techies who like to "tweek" settings to their specific and detailed preferences. I would recommend to anyone who does want the full home Wifi coverage since it does what it's intended for and is a fair price at that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    solved our router problem with Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, but advice to only get two was incorrect. Needed to buy a third unit to get coverage. So instead of pack of 3, for a better price, needed 3. Bought 3rd online for a better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a nice price and is working good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All tha Wifis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi, works well everywhere in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just wasn't for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though having really good reviews, the google home wifi just couldn't keep up with all of our connected devices. The most important device would keep losing signal, even though one of the google pods was no more than 10 feet away. we returned this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very effective for use intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective for use intended for WiFi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to set up and works through the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I had hope for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having these items installed so I could get better coverage after trying them for a couple of weeks I found that my reception was no better than it was before I had them installed. So I removed them and returned them to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still waiting for the connect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give it more of a chance but the money that I have tied into this wi-fi internet is worse now than before I got this. I do not know if its a Spectrum thing or a Google thing but no one will indulge the answers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotty connections, dropped Wi-Fi calls when you move to a different room. I guess it's an average system but I'm not looking for average. So, I'm returning it today and finding a better system. Have a most excellent day!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product from google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well , decent price .Best buy prompt delivery .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as strong in a 2 story house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great when used in a one story house. But living in a 2 story house, not so great (when main acess is in upstairs bedoom furthest away frim garage). I get great signals from upstairs bedroom and living room. However not as strong of a signal in the garage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops Apple devices from wi-fi frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not simple to install and then it seemed to not be very compatible with some of our Apple devices. We’re returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Much of A Significant Improvement Noted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman talked me into this system, over the router I came to buy, as my house was older and had plaster walls. Perhaps I am doing something incorrectly, but I don't see the increased speed and other better service he said it would deliver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Couldn’t Play Apple TV Movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, easy to setup, aesthetically pleasing, and worked great for everything other than Apple TV movies. Spent hours troubleshooting with Xfinity, Apple, and Google with each saying it didn’t work due to each other. What a waste of time. Do note that the system worked great for all other Wifi needs such as Cloud Cams, my son’s gaming, streaming Netflix, Hulu, etc. Just didn’t work with Apple. I ended up returning the system. Went back to a router/modem combo and now I have my Apple TV movies back as well as everything else. Disappointed.

    No, I would not recommend this to a friend