Customer Ratings & Reviews

Setup was easy--once you start, adding devices is a 1-2-3 process. But the end result was that the wi-fi signal throughout the house is only medium-low strength, which was a big disappointment.

This is an ok WiFi point if you have only 2 people living there that don’t need a fast internet connection. If you plan on gaming or streaming something on 2 devices, look into getting something else

Got this because I have issues with so many wifi networks around my neighborhood. I was interested in the features like 80211AC and the beam forming tech but wasn't impressed. I have pretty old Apple routers and this doesn't compare at all. The range isn't good at all, maybe 2 rooms away if you're lucky and it dropped signal a lot for no reason. I went back to my older AirPort Extreme and I guess I'll just have to deal with it. I'm sure if you got the 3 pack and meshed them together it'd be better, but with just a single one you'll have trouble with anything bigger than an apartment.

I made this purchase to help support bandwidth and multiple devices for internet. Believe this was a waste of money. Don’t see any improvement with streaming. A lot buffering.

This system caught me off guard with how well it (consistently) performs. Set up was an absolute breeze. My biggest concern going into it was our baby monitor which only works on 2.4ghz. Since almost all of our devices run on the 5ghz channel I thought it would be a pain to set up. To summarize it the baby monitor can only be set up by plugging in my phone directly to the cam so it can transfer the network information from the phone to the cam. My phone runs on 5ghz by default so I was repeatedly unsuccessful. I discovered the iPad mini we have runs on 2.4ghz so I was able to set it up with the iPad instead. That's the only problem I had. I will still give it 5 stars for the amount of control the companion app gives me, the coverage is amazing, and that after setting up the first hub all additional hubs now give you 2 Ethernet switches to hardwire any device into. The inability to switch between 2.4ghz and 5ghz bands is not as big of a deal as most of the negative reviews make it out to be. The system really does a good job of automating that task for you. I've recommended this router to 3 coworkers all of which have purchased it, kept it, and love it.

I am having issues when the device does an automatic update it crashes the internet. I have to unplug everything and start over

Having a two story house, I thought this might help with coverage on the second floor. Have tried connection to ATT and Google and could not tell a difference in connection, speed, etc.

Worked great for 2 years, now its randomly dropping connections both when wired and wifi. I will be calling google support

I honestly thought the product would provide added wifi range from my bedroom to my daughters but has been inconsistent in that regard. I purchased one pod as opposed to the three pod.

Best Buy employee for some reason said this was a WiFi extender and I ca use it with my Comcast router, but that was not the truth. So if you are looking for an extender only do not buy this.

This Google Wifi product seemed to work very well initially and was as easy to install as the instructions and mobile phone app would seem to suggest; however, after about 4 weeks, the signal seemed to drop out. After seeking advice online and through customer support, I could not get it to work. Customer support, while prompt, offered little extra help other than suggesting I try calling my ISP for more advanced level support. Very disappointing from a tech company. I purchased a new product and am stuck with this as it is beyond the return date.

I was using the Ruckus R510 AP with AT&T 300Mps plan but getting not so good coverage so decided to look into getting a mesh wifi and hearing a lot of good reviewed on this Google wifi. Installation is straight forward and the range is great , the only problem is I could not get the speed past 100Mps while the Ruckus hit 300+, have tried everything I can think off. By the end I just gave up returning it.

I bought this for my husband to enhance our internet connection. It was pretty easy to setup the connection increased some, but was hoping for a stronger signal. Overall pretty satisfied.

Read alll the reviews. Read all specs from google and att. When connected was GREAT!! When I return from work NOT CONNECTED and VERY UNSTABLE. Would have to do a FR. Major disappointment

Simple set up and good coverage but I found limitations such as a hard coded network address range and the process for setting up fixed ip address to be too restrictive for my complex home network.

Google wifi just couldn't connect to my Time Warner cable modem. Called Google and Time Warner tech support and just couldn't get it connect. After numerous attempts to connect, just gave up and returned it for a refund. Got the Netgear Orbi instead and got it to work right away. No complaints so far after a couple of weeks.

I updated my entire Internet and home WIFI system in early January. One of the changes I made was removing a 5-year-old Google mesh system and replacing it with an EERO 6+ system, the same number of stations, 5, and the same equipment signed into the WIFI. Overall I am completely satisfied with the performance of the EERO System, coverage is great and strength is good. The discs are stylish and not intrusive. What I am not satisfied with is the uninvited and irritating email I got the day after set up from Amazon. After spending over $400 on the EERO system to have state of the art system, the email informed me that for just $9.95 a 9.95-a-month subscription, I could have a premium security upgrade. Since then I have had a couple more suggestions on how to spend my money to improve my new system. In the several years of service with Google Mesh, I never had them suggest I should spend more money on the system. It just kept performing quietly and doing its thing. That is why I removed one star from my rating. While Amazon does many things very well, they can be tone-deaf when it comes to sending suggestions to their customers.

This item is not as good as it was presented. After purchasing the product I still had connectivity issues throughout the the house. Finally, I changed providers and with the new router and service the problem was fixed, but I kept the google pods hoping to improve the new signal. Sadly, they were not an improvement over the new router.

Worked okay for my situation but had a lot of dead spots and slow spots. Tried a couple of other routers in bridge mode and that seemed to be a better solution for me.

I have three mesh points. All worked flawlessly for a couple weeks then out of nowhere all three mesh points will go offline simultaneously and then reconnect after a few minutes. Over and over all day and night. Google has been contacted several times and cannot find a solution. I am out of my return window so now they cant even be returned and I am stuck with these three units that only work intermittently.