Customer Ratings & Reviews

Each unit does not seem to cover much distance. I was assuming we could cover our 2,000 square foot home with these three units, and that is not the case.

The Google WiFi system is perfect for any basic or advanced user depending on your specific needs. Quick facts: user friendly, easy and quick set-up (quick as 10minutes or less), great coverage area, no noticeable speed decrease when power-using. Design: These devices are great for the modern home. They come with nice white power cords and one white Ethernet cable. The devices are a good size, not too clunky, not an eyesore. Definitely much smaller imprint that other routers, especially routers for power users. Set-up: Set up is quick and simple. The one caveat is that you have to download the app to your phone to get the network going. This can be a problem for some. I was not a fan of this requirement. In addition, it requires you to set up a new Google account, or link to an existing one. I see no reason why this had to be required. However, set-up is as easy as plugging in a few cords and following the directions on the app. You can also make your user-specific adjustments in the app, which is convenient. Overall, this is one area I believe can be improved. However, it is definitely smooth and easy to get up and running for anyone. Functionality/Compatibility: I enjoyed that the additional units can be configured to have up to 2 ethernet ports away from the main router connected to the modem. Unfortunately a big area of improvement for many users is the lack of ethernet ports on the main unit. You can only connect ONE ethernet device to the main unit. For additional connections you will need to connect them to another device or purchase a separate ethernet switch/port. Although many devices have WiFi, this is a huge shortcoming since there are many users would will need additional ports for wired devices, max speed, etc. Hard to compete with top of the line routers without this. No USB port to set up a local hard drive, printer, etc. Also a big miss for some users. These units would also be great to mount on a wall, ceiling, cabinet, etc. Unfortunately there are no mounting tabs which would also be useful. Overall, I think Google has missed big points here, but most likely the average user won't care and therefore they left it out. Connectivity: I used three devices to cover approx 5,000 square feet (indoor and outdoor). Coverage was always excellent (with well-placed devices) inside the house. However, once going outside the signal did not reach very far, but it was not terrible. Not uncommon for many routers, so if this is a must you might want to place one outside in a protected area. The coverage in my opinion was very good. Speeds were never an issue, even with streams, gaming, and internet use at the same time. It must be noted that if you are setting up three of these in areas under 4-5K sq feet, there really shouldn't be any issues. I would recommend at least one unit per 1,000-1,500sq. feet max. Summary: great for the average user, excellent for basic user, and 50/50 for advanced user depending on needs. The connection can definitely handle power-use. Lack of ethernet ports on the main unit, no usb, requirement of App and Google Account to set-up are the only major pitfalls. I think most users will be very happy.

I didn't need a new router. I just wanted a new toy. I wanted something that I thought would make my life easier. This Wi-Fi router was the complete opposite. 1st issue was that it didn't work with my NAS drive. After 3 phone calls and some tweets to Google and several miss steps on their part my network is back in order running fine. My WD NAS drive was not recognized. So I called they told me to do a few things which I did but I was told that they were just using forums online to figure out the issues. I thought I was talking to a tech person and not someone who was reading from random online forums looking for something that may work. Also I have a chromebook I couldn't try and do what they wanted me to do without actually having a windows computer. Then they proceeded to read to me what they were reading on forums telling me to do things that I didn't have to do with my old router. Things that I couldn't even do with the router or the NAS. So I told them it was fine and let them go after about 30 minutes. I disconnected everything. I set up everything probably 5 times thinking maybe something was backwards. I tried one last time and it still didn't work. So I disconnected it and packed it back up and I am returning it. The issue with changing the router is that it messed up all of my other things such as smart bulbs and even my garage door. Thankfully after several hours everything seems to be back to where it was. Definitely not worth the hassle of replacing a working router.

The geek squad installed it. It was supposed to be much better than what I had but I do not notice any increase in the ability to get onto the internet. It also costs alot.

Did not work as well as I heard it would. Maybe it is good for open spaces, but if you are trying to extend signal down hallways, around walls, it did not accomplish that.

based on people Reviewed i went and purchased how ever based on my experience this product not much effective but at least better than other modems.

alittle dumb needs easier commands... should interface with amazon music at least pandoras ok but needs less commercials

We tried several other mesh systems in our home and Google WiFi is the only one that worked - so that's the good news. We have Spectrum with 200/10 speeds. I can get this speed if I'm in the same room as the "main" unit. However, the remainder of our house rarely gets above 100/10. Most of the time download speeds are in the 60s and 70s. I did some reading online and found this to be a common problem with the Google WiFi - and it's apparently a problem that Google could fix!

While we are still experiencing some occasional buffering with smart tv's, we are receiving better connectivity with our other electronic devices.

For two story home its not that good. I have 2800 Sq ft home with 2 Story and I am not satisfied . In my family room download speed is low I put one unit there even though.

It may work for some, but we ended up returning system & purchased Netgear instead. It just didn't do the job of boosting signal up 4 levels in my home.

Purchased 1 google WiFi and 1 extra one to complete a mesh network. So a complete total of two. Read great reviews and figured I’d give it a try. After using it for 6 months my family and I are still having the same slow bandwidth prior to this purchase. The google WiFi mesh setup cannot handle multiple devices and keep up the speed due to it being dual band and not Tri band. I ended up upgrading to Netgear Orbi and what a difference so far so Good.

I didn't give them a lot of time before I returned them, but I was not getting the kind of outcome that I was hoping for.

lots of time with google wifi customer support to get setup initially and still troubleshooting with them why upload and download speeds aren't as fast as they should be.

I actually had to call Google for troubleshooting and oh my goodness what a nightmare. Sent a replacement and it works as intended.

These work good for the items that are Duel frequency enabled, but if you have an item that works just one frequency you will have problems.

I wasn’t happy with the form factor and coverage for a 3000 sf home. I returned this product and chose a competitors product instead.

Probably a great router but it would not connect to my printer. Didn't realize it would not accept all printers until after purchase. Returned router

Decent for the budget not tri band, lacks detailed control vs xfi account options, speed testing isn't accurate, & drops internet sometimes.

This wireless router is good but lack the kind of range I want. Am sure some other people might be okay with the range