Customer Ratings & Reviews

for me I was not a big fan and to send back due that it didnt work like i needed to work like

At first I was a little skeptical about the low bandwidth compared to most high end routers. I stream 4k and I have about 20 devices total on the network and it juggled everything fantastically with good network coverage and no dead zones. Setup of all 3 base stations took about 10 minutes total. I consider myself a tech savvy individual, but this is definitely something that an average consumer could setup with ease. The app is pretty basic, but settings and features are clearly laid out. The app could use more features or a power user option. There is an option to see how much bandwidth each device is using, which didn't work very well. Additionally, you can prioritize certain devices for set limits of time. This is nice, but there are some devices, like the Xbox One, which I would like to always be prioritized. Overall, a solid (second) router by Google. I'm excited to see what products they come out with next.

This was a waste of $250 I would not recommend this to anyone.. Big disappointment

The signal drop pretty often and the range was limited. I went and return the product.

Didn’t have the square footage coverage it said in the specs

I do not recommend it came to me broken and after trying to get a hold of Best Buy I got hung up 3xs

Spent an hour on phone with Apple. Did not work with our security cameras. Returned to store

Keeps dropping signal, have to constantly reboot. Very annoying.

Could not tell any difference after I set this up with my internet.

Did not like this product would not buy again and would not recommend to family and friends

I just installed the three pack today replacing three Linksys E2000s. I actually bought two three packs thinking I would need them to cover four floors of my house from the basement to the attic. I will be returning one three pack because these things provide excellent coverage. The installation was ridiculously simple compared to the complex configurations I dealt with over the years (I go back to the days before internet). I would highly recommend this wifi solution.

This product did nothing for my internet. I felt like my speed was the same.

well i consider myself an above average techie... i had two routers in my two story house. One upstairs and one downstairs. The downstairs unit was a high powered ASUS router with giant antennas, etc... all designed to extend range and speed. Well pffft.... back yard still was slowish, jumping between channels once upstairs was painful...anyway, i thought i'd give google wifi a try. i had low expectations as i could always return. well, i have the two wifi points hard wired back to the main unit and the coverage is excellent. everywhere in the house. downstairs, upstairs, backyard... speeds are great. 80 MB in the backyard and 170 MB everywhere inside... i have switches set up so where i can hardwire my connections i defnitely do, but still this is really great. and the app, although basic is everything i need. heck even my wife can use the parental controls from her phone. :) i definitely recommend you give it a try. i love the speeds, having one SSID in the house and one guest channel and great reception everywhere... its cool to watch my iPhone switch access points automatically.

product made no difference, no boost in wifi condition.

The Google wifi app is not available on Apple store outside US. As I live abroad I can not use it.

The equipment is 5 of 10. The dude that installed, Matt (?) is a negative -2.

I was skeptical of buying this being an apple fanboy. I originally had a apple AirPort Extreme for 4 years and finally stopped working. I bought a Linksys router a couple years back but was never happy with connections and speeds. I have a 3500sqft house and it was always a problem getting signal to reach the entire house. We have at least 10 devices connected to wifi at a time. I fiinally decided to look into new routers and came across Google wifi. After much research I decided to buy this system. Install literally took no more than 5 min. It was super easy to confirgurw with the mobile app. Within minutes I had 3 points set up throughout my house. The app even tells you if you placed a point properly, so you get max signal. I love the fact that each point does not weaken signal. You get pretty close to full speed all the time. The app itself is great because you can make changes, check network speeds, and also best of all PAUSE the network if you need family time. I highly recommend this to anyone looking for a new system. Little pricey but worth it!

Optimum's own wireless router was suddenly maxing out at 15 mbps, I was supposed to get 200 mbps down/40 mbps up. Called Optimum, they claimed Optimum could not guarantee speeds to wireless router only to modem thus they could not help. Purchased NETGEAR - AC1750 Dual-Band Wi-Fi Router, top rated. After setup, speeds went from 15mbps to 30. Close to doubled my speed but still 170 mbps short of what I should be getting. Installed google wifi, problem solved. Now wifi speeds range from 185 mbps to 200 mbps, as expected, even in basement!!! We have 2 mesh spots upstairs and the other in the basement. I would love to purchase one more for guest room area upstairs but will wait until the price drops a bit, $129 is steep. Not cheap but effective. Optimum wireless router was a joke in my house and their level of expertise/assistance was even worse when it came to this particular issue. They even blamed the decrease in speed on my microwave at one point. . . LOL!

In my last review for my Google Home I mentioned how I really like the no frills clean packaging and it shows once again from Google's Wifi system. Inside you see the 3 Wifi units and underneath is a quick start card along with 3 smaller boxes containing the power adapters for each of the 3 Wifi points. Routers are almost always somewhat bulky with a wide footprint, multiple lights and tacky looking antennas sticking out of the unit. This Google Wifi system is the complete opposite of that and reminds me of the Google Home design except this is even smaller. Wires are connected underneath so the plug ends are hidden leading to a cleaner look and antennas are internal. There is a light indicating connection status which can be adjusted via Google Wifi app. Setting up the initial Wifi point to act as my router is not difficult at all but unlike most routers in the market today that allow setup via desktop/laptop browser for instance, this Google system must be setup via mobile app with bluetooth enabled. The system stated that 3 units would be needed for up to a 5000 sq. ft. place but I live in a 2200 sq. ft and still needed all 3 units for better signal quality. Each unit has to be setup via the app but at least it is made easier by scanning the QR codes labeled underneath each unit instead of entering the information manually. I currently have a 200 MBPS speed package with Optimum and although the Google Wifi units report that the signals to and from the router is GOOD and the signal bar is maxed out, I am getting around 100 MBPS on the second floor. Testing the wired speed between my cable modem and Wifi router fetches 150 MBPS so there is a dropoff there as well. I was able to get 200 MBPS with my previous router. The hand-off of wifi connections to my iPhone or tablet is seamless from mesh unit to mesh unit as I move around the house, Just like setting up the units required a mobile app, the same app must be used for managing your network settings for Google Wifi. It is very simplistic and would be great for beginners. The brightness level for each unit can adjusted here with the option to turn off the light completely. There are options for Port Forwarding, Family Wifi and prioritizing devices. With that being said moderate to advanced users would find Google Wifi very lacking settings wise. There are no options to manually configure Wifi channel, frequency or VPN for that matter. I did not see a MAC filter option which almost all home routers have. This Google Wifi mesh system was just released to the public and is the lowest cost system in the market. Overall it is decent and has good potential going forward. My hope is that with improved firmware the speed will improve and they will allow more advanced configuration options. PROS: Good Range. User Friendly. Cheapest Wifi Mesh system in the market. Clean looking Design. Wires plug underneath unit. Very stable connections. Signal handoff from unit to unit is seamless and uninterrupted. CONS: No browser interface. Very limited network settings. Must use mobile APP and bluetooth. Average speed.

I returned it. The sales person recommended it; went back to a regular router.