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Customer Ratings & Reviews

Model:
NLS-1304-25 3-PACK
SKU:
5706130
Your price for this item is $181.99
Clearance
The comparable value price is $259.00

Customer reviews

Rating 4.8 out of 5 stars with 12886 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,886 of 12,886 reviews
  • Rated 1 out of 5 stars

    Faulty Geo-locator. Steer clear!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geo-locator in this device in incompatible with the geo-locator used by the Atlantic City casinos to verify that you are physically located in the state of NJ. Google support escalated me twice before stating that there is no setting that will allow me to play the casino games at home that i previously enjoyed. I got the free router from my ISP and it worked fine. Steer clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not connect to (working) modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts at restarting, following steps on the app, it insisted that my modem wasn't working and said I had to contact my internet service provider (Cox Cable). I just plugged my NetGear router back in and it worked fine immediately. Obviously there is something missing from Google's setup and/or diagnostics. So much for simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased google wifi about a year ago, thought I sett up correctly, today I find out that its not even set up, and I've been using my home interstate's all along.. I tried to set it un again and I can't even connect to google wifi to set... these things are are a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes down all the time. Needs constant maintenance and an IT degree to fix it. There is no customer service at Google to help. Don’t waste your money, buy Eero instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fails to be compatible with devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this google wifi thinking it was going to be a breeze to switch from my Netgear router to this. Google has a good reputation but they have dropped the ball on this one. Several things that were working fine with the Netgear simply will not see the google wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these at the store because the employee told me it was the best I threw out the receipt and I follow the instructions and nothing works

    No, I would not recommend this to a friend