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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12886 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 12,886 reviews
  • Rated 5 out of 5 stars

    Best whole house system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried every single model of mesh networks, whole house. This one by far is the best due to its ease of setup and how fast it is over the last, further access points. Other mesh networks when you are at the further place it slows down significantly, this one does, don’t get me wrong it’s just faster than the others. On the negative side, you cannot use Disney Circle with the Guest Network. It has to be with the primary network. Not an issue but little of an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!! My son is a video game player and I love watching movies and out Wifi was horrible so my soon kinda tricked me into getting this and it has worked perfectly! Set up was amazing. I can also see what devices are connected .... this made my life with my skin very easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, I had zero problems with three units. Speed and coverage are outstanding. Even with the vpn on the speed increased over what my old router could do. Not sure if I really needed three of them but was just worn out from weak service for the past year. Now the two story house is covered.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Set Up Was a Breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem setting up my last access point and called Google for support. Five minutes later I was up and running. I have a block house and have had all kinds of connectivity issues because of the block construction. The new mesh technology makes so much sense and I now have excellent coverage throughout my house. Just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home Wi-Fi was very easy to set up and manage. I was able to install this in a matter of minutes, created a network and added a guest networks for my roommate and friends. My entire house is covered and I have great speed everywhere including the back yard and in the detached garage. This is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best router I've owned yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was so simple to set up it was almost laughable. Download the app and follow the instructions and you're done in 10 minutes. It's crazy fast and reliable, which I need as someone who works from home. There aren't a lot of bells and whistles, but that's fine for my purposes. This router won't disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Worth every $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when was deciding on purchasing this product. When i got home and open the box, i was very surprise how easy it was to setup. it was just a quick scan of the bar code and it was done. my wifi signal has not slowed down at all ever since i got it and it has been a month. a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest system available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease-of-use with this system and the user-interface is far superior to others out there. I did quite a bit of research leading up to my purchase and this was the best reviewed and I can see why. Super easy to set up. Super user friendly app. Most importantly, VERY effective in extending the range!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Great choice for whole house WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through literally dozens of access points and never getting whole house coverage, I gave these a try. Setup was extremely easy, but required the use of an app on my phone. The mesh technology in these units gave me excellent coverage no matter where I am at in the house. I would definitely purchase these again!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent, simple mesh wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2500 sq ft 2 story home. We were having issues getting good wifi throughout our home. I read some reviews and ordered the 3 pack of google wifi. Now I have 110Mbps in the entire house. Super easy setup and it's also awesome that each puck has an ethernet connection output to connect a non wifi device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Signal strength

    Rated 5 out of 5 stars

    Google WIFI is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have it for about a month before I did a review on it, with that being said, it does not disappoint, simple to set up and even simpler to manage. Once plugged in everything is done by my phone. No lost of signal strength anywhere in the house. I have one on each floor and no complaints from friends or family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up using the Google WiFi app. You can create Guest network and monitor WiFi use even when your not home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Signal strength
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Mesh Wi-Fi Solution, But Not Without Faults

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT a TRUE mesh Wi-Fi system. Does this mean don’t consider Google Wi-Fi? Hardly. For some, it’s an excellent choice…maybe their best choice. UNBOXING, AND INITIAL IMPRESSIONS: Excellent job in the packaging design, Google. Not even Apple could have come up with packaging as elegant as this. The box isn’t just “nice looking”…it’s top-quality, with a hint of Japanese influence. Upon opening the box, you find 3 Google Wi-Fi units in near-perfect presentation, with each unit appearing to be high quality. They are compact, & can easily be placed where they will not be overly noticed. Under the tray, there are 3 identical boxes, with each box containing a white power cord/adapter. The middle box also contains a white, flat, 6ft Ethernet cable. The power cord/adapters also have a unique design, almost Apple-esque, but better looking. The instruction sheet is very simple, explaining everything with 2 diagrams, and very few words. SETUP: Setup is a breeze, requiring only plugging the power cord into the chosen primary unit & wall outlet, plugging the Ethernet cable into the router’s WAN port, & plugging the opposite end into the router. Configuring the primary unit (henceforth “router”) is as simple as installing the app (Google Play, or Apple App stores), opening the app, making sure your Bluetooth is turned on, and scanning the QR code on the bottom of each node. From there, you select your SSID & password, the router automatically configures itself, & downloads/installs any available firmware update. I estimate it should take approximately 10-14 minutes to set up & configure a 3-unit system. In testing, I ran multiple speed tests & data transfer tests. For each type, I first ran the “current” router tests, followed by the Google Wi-Fi tests. So as to not use too much space, I’ll only reference results. SPEED & SIGNAL STRENGTH TESTS: To begin, I set up only a single node to compare against my current router (brand A$^s). After running several speed tests on both 2.4GHz & 5GHz bands, I determined both routers operate almost equally, with download speeds of 89-92Mbps, and uploads of 6.5-7.5Mbps. After speed tests, I moved to signal strength tests, checking signal strengths on both bands. As with the speed tests, signal strengths proved approximately equal. Interestingly, while it’s normal for signal strength to decrease as distance and/or number of walls increases, the percentage of signal decrease was not equal. On the 2.4GHz bands, my “current” router was marginally better at the closer distances, but as distance increased, signal strengths became virtually equal. For the 5GHz band, the results were the opposite. At closer distances, Google Wi-Fi produced slightly stronger 5GHz signals, but at greater distances, Google Wi-Fi had the greater signal strength loss. To test Google Wi-Fi’s “mesh” ability, I added a second unit, to the far opposite exterior corner of the condo. To compare signal strengths, I also connected a repeater to my “current” router (same manufacturer as router), in the same location as the 2nd Google Wi-Fi node. Signal strengths on both the 2.4GHz & 5GHz bands were relatively consistant. DATA TRANSFER TESTS: A total of 15 data transfer tests were conducted, & internet speeds were not affected, as the internet provider connection is the true “bottleneck”. For each (Google Wi-Fi, plus my “current” router), data transfer tests were conducted in 3 ways, all with a 1.01GB file. First, between two laptops. Second, from a network-connected drive to my laptop. Third, from my laptop to the network drive. The first 6 tests (3 per router/manufacturer) were done while connected only to the router, with the laptops & network drive in living room. The remaining 9 tests were done with the ‘controlling’ laptop in the back bedroom, and the other laptop & network drive in the living room…“controlling” laptop connected to the repeater/node, and the 2nd laptop & network drive connected to the router. 6 involved a 2-node Google Wi-Fi mesh against my “current” router, while 3 involved my “current” router plus the repeater. For the first 6 tests, the results were close, as expected. Moving to the 2-node mesh vs router-only configuration, my “current” router won (also as expected), although by a somewhat narrow margin. I expected the Google Wi-Fi’s data transfer rate to be half, but it was much better. I won’t spoil the fun, but kudos to Google, as I was extremely surprised. While I fully expected my “current” router-repeater configuration to cut data transfer speeds in half, or close to it, the results of the 2-node Google Wi-Fi were unexpected. While my “current” router-repeater configuration preformed far better than expected (data transfer speed degraded approximately 35%), the 2-node Google Wi-Fi configuration performed even better (data transfer speed degraded approximately 25%). What Google Wi-Fi lacks in advanced features, it makes up for in data transfer speeds. ADDITIONAL INFORMATION: There is one point of interest (not “good”, but not “bad”) I discovered while testing. Google Wi-Fi automatically selects which band (2.4GHz or 5GHz) it connects to…there’s NO ability to manually select your band. Also, with the app, you have no way of knowing which band your devices (computers, phones, tablets, etc) are connected to. Through the device, you might be able to determine this, but through the app, you can’t. For devices with ability to connect via both bands, I assume they connects to the 5GHz band when in close proximity of a Google Wi-Fi node, and when signal strength degrades, it probably automatically switches to the 2.4GHz band. Additionally, Google Wi-Fi automatically switches channels, based on whatever channels have the lowest congestion. As with Google Wi-Fi’s inability to manually select 2.4GHz or 5GHz, there’s also no ability to manually select the channel. To use Google Wi-Fi, you need a Google account (ie. Gmail address). According to Google, Google Wi-Fi doesn’t collect user activity data…only network, hardware, and app-related information. You do have the ability to turn this off in the setting’s ‘Privacy’ section. As a constant connection with Google is required, this could be a ‘deal breaker’ for some. However, it should be noted that Google’s “mesh network system” is not the only hardware requiring this. Of the other two well-known mesh networking hardware manufacturers, one has an identical requirement. Additionally, there’s no web browser interface. An Android/iOS app is needed to set-up Google Wi-Fi, and to configure & maintain Google Wi-Fi. This is, again, a ‘deal breaker’ for some…and an advantage for others. Personally, I’ve found this to be a considerable advantage. THE GOOD: Ease of setting up Ease of configuring Ease of maintaining Compact form-factor Modular design (can handle up to six units, up to a 10,500sf house (by my estimates)) Inexpensive (comparted to other mesh Wi-Fi systems) THE BAD: Few advanced/customizable features (this could change in future updates) No DDNS or VPN ability Port forwarding, and DHCP, are difficult to configure THE UGLY: No MAC filtering (this could change in future updates) No switch, limited to single physically-connected network device (unless external switch is added) FINAL THOUGHTS: Is Google Wi-Fi for you? It depends on your technical expertise, how much security you need, & how much network control you want. If you live in an apartment/small condo, then the answer is probably “No”. For the same $129 price of a single Google Wi-Fi unit, you can get a router with more advanced features. If you live in a house/large condo, the answer is complicated. For power users, Google Wi-Fi will NOT meet your needs. If you’re an “average” consumer wanting/needing a mesh network, but want advanced features (ie. MAC filtering), until Google adds these features (if Google adds them), the answer is still “No”. However…”good news” time…for the average consumer needing a mesh Wi-Fi system, who doesn’t need MAC filtering, DDNS, VPN, etc, Google Wi-Fi might be your BEST choice. You’re NOT going to find a more affordable mesh Wi-Fi system. You’re NOT going to find another home networking system that’s easier to set up, or configure. You’re NOT going to find home networking equipment that’s easier to maintain. Simply put, if I were shopping for a mesh network system for family/friends, I knew they had a large area-of-coverage need, & I knew they didn’t need MAC filtering, VPN, DDNS, etc, Google Wi-Fi would be the ONLY system I’d consider for them. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or somewhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Easy to install, work great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install the three pack in my home and they were incredibly easy to install, they synced with each other quickly, the service has been great. We accidentally unplugged the main one and I was notified the signal was lost and we were able to fix it quickly. Reccomend this product! Best Buy had the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best wifi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is the setup super simple but it has never dropped wifi on me. I first purchased a netgear which cost double the price and it was a pain to setup and it also constantly dropped within the first 30 minutes of having it setup. Dont waste any time with other routers. Get this one and be done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wish I had purchased this sooner!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up! Great controls. Works exactly as advertised. Great reception and I love the parental controls

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Best Router EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought some expensive routers in my time but non have delivered on their speed and coverage promises. This mesh router is the exception to that rule. Great speed and coverage with a super simple setup and tracking app. I can turn off all of 1 of my kids devices with the press of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly Reliable WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. I have over 70 smart home devices connected to Google WiFi and they all stay online and work rapidly

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great coverage for my 2 story home. Speed seems great so far, no drops in coverage either. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has a very easy setup. I like the ability to see details and be able to control the router on my phone.

    I would recommend this to a friend
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