Customer Ratings & Reviews
- Model:
- GA02430-US
- SKU:
- 10737758
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
- Pros mentioned:Coverage
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great additional unit for my network to extend coverage
I would recommend this to a friend - Pros mentioned:Coverage
WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and connect. Great coverage and looks good.
I would recommend this to a friend - Pros mentioned:Connectivity
Lightening fast speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.additional boost to the already fast service in my house
I would recommend this to a friend - Pros mentioned:Coverage
PERFECT MESH SYSTEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product with amazing wifi extensinf qualites
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to setup and it works as intended.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent product at a great price!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works excellent. The price was great!!!
I would recommend this to a friend Slow speeds with FIber
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google slows down the speed 6 months after using it not sure why they do this.
No, I would not recommend this to a friendEasy to use mesh router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use/configure. Create a mesh in minutes. Google Home app is easy to use to manage network.
I would recommend this to a friend- Pros mentioned:Coverage
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is an easy setup and does provide good coverage for other parts of my house.
I would recommend this to a friend Meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very average router that works 90% of the time. Not the worst, but I will never purchase it again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DaleD. Thanks for sharing your feedback. We're sorry to hear that your Google Wifi isn't performing as well as you expected. It's important to us that we provide you with the best help possible and identify the cause of the issue that you’re experiencing with your device. You may reach out to our dedicated team of specialists on our Google Help page for help with your support concern here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine for my house this is the 4th one I have to accommodate all our electronics to be hardwired
I would recommend this to a friend Drastically slows wifi speeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device because I wanted to be able to prioritize my computer for work over kids streaming, etc, and while it does give you controls to do this temporarily for 2-4 hrs, it drastically slowed my wifi speeds. With my netgear wifi cable modem, I would get between 50-60 Mbps. After I disabled my netgear wifi and plugged in *just* the google router, I was only getting ~9 Mbps. I tried power cycling both devices and still got the same result, so I was pretty disappointed.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for your feedback and for bringing this to our attention. We understand how disappointing it can be when your Wi-Fi is not working properly, and we're sorry to hear that you've having issues with your Google Wifi having slow speed. We appreciate your efforts in trying to resolve the issue. Slow speed can be caused by several reasons. Here are some reasons that affect the connection:
- Your device is far from your Wifi router or point(s). Often, moving your device closer to your router or point will result in improved speeds.
- Building materials and other objects located between your router and Wifi points or between your Wifi points and mobile devices may slow your connection. If possible, try to use your device within a clear line of sight to your router or point.
- Devices connected on the 2.4 GHz channel may not achieve speeds as fast as the 5 GHz channel.
- Some devices do not support the faster Wi-Fi standards. Speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
- There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves or baby monitors.
We'd like to take a closer look at your device and get more details about this issue with your Google Wifi setup. Please reach out to our support team and we'll help you as best as we can. You can contact us here anytime: https://support.google.com/wifi/gethelp
Cannot choose from dual bands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better, The dual band is automatic, you cannot select from 2 ghz and 5 ghz. I thought the speeds for mesh would be better than regular router but it is not
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Sam007, thanks for letting us know of your feedback. We’re sorry to hear that your Google Wifi didn’t meet your needs.
Google Wifi uses the Band Steering feature to guide your connected devices based on their capabilities, and attempt to select the band that will deliver the best performance. Both frequency bands are active simultaneously and Nest Wifi keeps it simple by automatically choosing the band that gives the best Wi-Fi connection.
We’ve taken note of your feedback as this may help us improve our products and services. If you need assistance, you can contact our support team and we’d be happy to help. Here’s the link: https://support.google.com/wifi/gethelp
not what I asked for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this router and told it was not a mesh router, but here it says it is. I have poor wifi connections, but that may be some other fault.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there kbear, we appreciate your feedback. It’s unfortunate to hear that you ended up selling the device. Google Wifi is a mesh network Wi-Fi system, so you can have multiple sources of Wi-Fi around your house, instead of just a single router. Your feedback is important to us, and if you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, easy to set up, great suggestion from staff
I would recommend this to a friend- Pros mentioned:Coverage
A worthwhile purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my expectations to give Wi-Fi coverage thru our different areas of our home.
I would recommend this to a friend - Pros mentioned:Connectivity
Great Mesh Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to a system I used it to extend the range and give better support.
I would recommend this to a friend Easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and very good signal coverage.. i installed it in my concrete walls building and the signal coverage is very good when compared with the reguyrouters. The sleek design is so cool
I would recommend this to a friend- Pros mentioned:Overall performance
Google Wifi-Meash Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product and it works well for my family,
I would recommend this to a friend No Wireless Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Router will not let me use my printer wireless. It was easy to set up. I thought if I got the GEEK Squad out here they could reconfigure and set it up. That cost me $99.00 for nothing.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Easysetup,
Thanks for reaching out. We apologize for the set up issue you are experiencing with your wireless printer and Google Wifi.
The issue with your wireless printer may be related to an issue with the IP addressing. When you print something, your computer and printer, locate each other using IP addresses. If your printer’s IP address keeps changing, your computer may not always be able to find it. Giving your printer a static IP address ensures that your computer always knows the address of your printer as it won’t change if it’s rebooted or if a DHCP IP lease expires. We recommend changing the IP settings for your printer with Google Wifi. The steps below will guide you in changing it:
With the Google Home app:
- Open the Google Home app Google Home app.
- Tap Wi-Fi and then Settings and then Advanced Networking.
- Tap DHCP IP reservations and then Add IP reservations.
- Tap the device for which you’d like to assign a static IP.
- Enter a static IP address, then tap Save.
If you continue to observe the same issue, please contact us via Google Wifi support page, so we can try to isolate the issue and do our best to resolve it here: https://support.google.com/wifi/gethelp