Customer Ratings & Reviews
- Model:
- GA02430-US
- SKU:
- 10737758
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was not faulty, it did not work with my wifi
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, Dylan! Thank you for bringing the issue with your Google Wifi to our attention. We apologize for any inconvenience you may have experienced. To provide you with the best assistance, we recommend reaching out to our support team. They will be able to closely examine the issue and guide you through the troubleshooting process. You can contact our support team by visiting the following link: https://support.google.com/googlenest/gethelp
Hey World! Check out every single thing I do!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google makes products that allow others to easily infiltrate your network. Would not recommend.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi WhistleblowSCO, we appreciate your feedback. We´re sorry to hear about your concerns with the security for your Google Wifi.
Google Wifi has several built-in security measures to protect you and your online world. Here are some security features:
- Firewall. Your Google Wifi firewall creates a barrier between your Wi-Fi network and the Internet, protecting your data from unsolicited connections or connection attempts. It’s a stateful firewall, meaning it keeps track of connections (Transmission Control Protocol (TCP) streams, User Datagram Protocol (UDP) communication) traveling across it. Only data associated with a known active connection is allowed through the firewall.
- WPA2 and WPA3 security. Google Wifi secures your Wi-Fi network with either WPA2 protocol or the newer WPA3 protocol. Using WPA3 protocol makes your Wi-Fi network highly resistant to security risks like offline dictionary attacks.
- Automatic updates. Google Wifi receives automatic software updates to make sure you always have the latest security features and protection from recently discovered security threats. These updates may include open source components and go through several rigorous reviews.
If you are experiencing any form of issue or security breach with your Google Wifi, we recommend contacting our support team so we can diagnose the issue and work on improving your experience. You may reach out to us here: https://support.google.com/wifi/gethelp
Returning it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was supposed to be cordless. This does no good if have to plug into the router
No, I would not recommend this to a friendBig D
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good coverage in my house so I returned them to the store
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Biggie, we appreciate the feedback and are sorry to hear that your experience with your Google Wifi's coverage was less than ideal. If you're willing to give the device another go in the future and if you have questions about the Google Wifi, please don't hesitate to reach us on our Google Help page. You can contact us through the link here: https://support.google.com/googlenest/gethelp
Worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth……………………::::.:::::……………………………………………….,…,,;,,,
I would recommend this to a friendBrand response from Google Team
Posted .Hi nani, thanks for giving us a rating and review. We care about your experience and we’re always here to help. We’re hoping to learn more about your feedback about the Google Wifi so we can address your concerns. Please let us know if there’s anything we can assist you with, here: https://support.google.com/googlenest/gethelp
Did not provide fast internet.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. However, I got very slow internet speeds with it. I ended up returning it and getting a different router and got the speeds I was supposed to
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MikeS49085, we truly appreciate your feedback on Google Wifi, and we’re sorry to hear that you didn’t get the speed you were supposed to. We understand that you ended up returning it for a different router, but if you’d like to try the Google Wifi again in the future, you can get in touch with our dedicated team for any support concerns here: https://support.google.com/googlenest/gethelp
Not recommended for a Mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Single unit works fine for speeds. Once you get it in a mesh system, speeds reduce drastically. I have 600mbps connection and under one, the unit tops out at 450mbps wireless. Once i added it to a mesh system, speeds dropped to about 100mbps. Not recommended for a mesh system
I would recommend this to a friendBrand response from Google Team
Posted .Hi Vedran, thank you for sharing your review here. We're sorry to learn that your experience with your Google Wifi has been less than ideal. We recommend checking the link here for steps that may help improve the performance of your device: https://support.google.com/googlenest/answer/6250834
If you've tried these steps before or if the issue still persists, then we suggest reaching out to our support specialists so we can assist you further. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Terrible product for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar features, everything is controlled through an app. This is good if you know nothing about technology and are fairly dumb. If you are into IT or know anything about computers and like to customize your network: look elsewhere.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Morthos, thanks for sharing your review and we're sorry to hear that your experience with your Google Wifi didn't meet your expectations when it comes to controlling the device using the Home app. We appreciate your feedback as it helps us understand the needs and preferences of our customers with the products and services we provide. Rest assured that we'll relay this to the right team for improvements we may have in the future. If you have additional questions about your Google Wifi, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Connectivity, Overall performance
Review By Garry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works wonderful. No more problems that I was having with the extenders . No More drops and very strong internet connection up on the 2nd floor, just plug in upstairs and it finds the master.
I would recommend this to a friend - Pros mentioned:Coverage, Overall performance
Outstanding product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took me all of five minutes to set up. Getting wifi without any issues over a 2100 sq ft area. Stress tested it with multiple devices simultaneously online. It handled the load pretty well. Highly recommended.
I would recommend this to a friend Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t improve reamer so it went back to the store. Not very impressed with the system.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, thanks for sharing your thoughts on Google Wifi and we're sorry to hear that your experience with the device didn't meet your expectations and that you had to return it. If you decide to give Google Wifi another go in the future, please don't hesitate to reach out to our support team and assist you with any technical concerns you have with the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Coverage
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent conditions even when it was an open box. The price was great by the way. About the functionality, it works perfectly as I wanted I have multiple devices at home and they all work great with the wifi
I would recommend this to a friend Waste of money, don't buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from the Nest wi-fi, it can't/won't handle GB speeds.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi MikePasta, thanks for sharing a review, and we’re sorry to hear that your Google Wifi can’t/won’t handle GB speeds. We understand how frustrating it can be not having the speeds you’re supposed to get. Your feedback helps us identify areas we work on to improve our products and services, and we’ll definitely share this with the appropriate teams. Meanwhile, we’d like to learn more on how we can provide a better experience for you and we suggest getting in touch with our dedicated team for guidance, here: https://support.google.com/googlenest/gethelp
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as replacement of the one provided by intent service provider. It’s been working well so far!
I would recommend this to a friend- Pros mentioned:Overall performance
This mesh point/router is amazing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed WiFi coverage in my garage and bought this mesh point to add to my existing google mesh network to connect to nest camera outside. Works perfect even in the garage heat! 10/10
I would recommend this to a friend - Pros mentioned:Overall performance
Just what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase, as good as new. Everything works like it should.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Mesh Router for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing just works well and its easy to setup. I highly recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
Mesh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it its the best work good reliable a very good deal
I would recommend this to a friend - Pros mentioned:Connectivity, Speed
Improved Internet Speed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew recommended this product to help me to maintain an internet connection in the back of my house. I purchase two and they have made a big difference in the internet’s speed and connectivity, and, they were on sale.
I would recommend this to a friend Mesh Routing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found my garage had weak/no signal so I added in another router and used a mesh network. Google makes everything so simple and it always just works.
I would recommend this to a friend