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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3175 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Wifi - Mesh Router (AC1200) - 1 pack for its ease of use, extensive coverage, and improved range and signal strength, resulting in better performance and connectivity. Many users found setup to be quick and straightforward, leading to a positive overall experience. While some minor concerns regarding lag and buffering were raised, the vast majority of feedback was overwhelmingly positive. The product effectively addressed connectivity issues and improved internet performance for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,175 reviews
  • Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonderfully. It is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Awesome mesh wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up. I'm now getting better wifi speeds and coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its helped somewhat with my wifi connectivity- still running into issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, but an anti-repair company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why modems/routers weren't mesh a long time ago; it's the way it always should've been. I imagine bridges and extenders are irrelevant now that we have mesh networks. I like how flexible the included ethernet cable is, but they didn't label the speed on it; I'm kind of reluctant to reuse it without knowing what speeds to expect, which is probably the throwaway thinking that Google wants customers to have. I made the mistake of using an unintelligible password, and then the stars really aligned in Google's favor; I lost the password when I moved, and Google forced Google Wifi users to switch apps. The app migration has made it impossible to troubleshoot my mesh routers, so my parents plan on buying a new set. Yay, even more money to Google; forget being able to fix problems when you can just keep paying the people who won't help you. Not sure what could've made the software experience better; all I can do is point at an example of a better service, like Valve's Steam Guard Authenticator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google mesh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router does not seem to keep a connection with each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all our problems with dropping Wi Fi using for smart home handles everything wit ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old wifi system with this mesh router 3-pack. So far we are very satisfied with our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google routers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google routers. The only thing is I have a 3 story house and had to have 3 of them to cover the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had one device drop off WiFi since installing a month ago. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Principal Configuration Analyst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the item. Definitely enhanced our internet services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the router that i purchesed and it works just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy from Best Buy. Quick turn around and the product works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Dead Zones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. We no longer have dead zones for the internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to set up , but if you have an outage they are the worst at reconnecting. Would highly recommend going with a whole other device. I had my apple router for ten years. These decided to crap the bed after less than 2 years. Stay away. For what you spend , and their customer service is non existent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    step up router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great replacement for the original router great GEEK SQUAD help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of mesh routers is amazing I’d recommend this to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Helped boost my WiFi from 3mbs to 70 in the attic. Only complaint is only one Ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy. Would buy again. The only con is the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Easy to set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice looking. Good price. Was on stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendously improved my WiFi inconsistency issue.

    I would recommend this to a friend