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Customer reviews

Rating 4.7 out of 5 stars with 3173 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Wifi - Mesh Router (AC1200) - 1 pack for its ease of use, extensive coverage, and improved range and signal strength, resulting in better performance and connectivity. Many users found setup to be quick and straightforward, leading to a positive overall experience. While some minor concerns regarding lag and buffering were raised, the vast majority of feedback was overwhelmingly positive. The product effectively addressed connectivity issues and improved internet performance for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,173 reviews
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Good Coverage and Easy to Install.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my existing system to expand coverage to a new area of my home. Works great and easy to add to current mesh system. Very easy to use, good connectivity and works great on the Google Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wi if addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an additional station to our existing web mesh. Has helped us immensely

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, thought I would need a 2nd one but just one does great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Hot spot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, resolved all my home product WiFi issues. No more offline notifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed a second one of these to add to our apartment and the setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another wifi point added to exisitng google wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned one just added more wifi coverage to new house which is bigger! Works great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “ It works”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from and older mesh system. It just works and consistently gives me good speeds and signal. Set-up was super simple,Just plug them in & follow a few simple directions. Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No more dead spots in my home. It’s totally covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an L shaped apartment which has always had terrible internet service in the bedroom. I switched carriers. I bought multiple wifi extenders that barely helped. This here fixed my service issue completely. I am very pleased with it and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great with a few flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Limited features for bandwidth management. Once you put these in place though, they just keep cooking with no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Star Review for Google Wifi - Mesh Router (AC1200) - 3 Pack - White I recently purchased the Google Wifi Mesh Router 3-Pack hoping to improve my home network, but my experience has been disappointing, leading to a 2-star rating. Inconsistent Performance: Despite the promise of seamless coverage, I have experienced frequent dropouts and inconsistent signal strength. Even with three units, there are still dead spots in my 2,500 square foot home. This defeats the purpose of investing in a mesh system that is supposed to eliminate these issues. Complicated Setup: The setup process was more complicated than expected. The Google Home app, which is required for setup, is not as intuitive as it should be. I encountered multiple connectivity issues during setup, requiring several resets and a significant amount of troubleshooting. Limited Advanced Features: The Google Wifi system lacks advanced features that are available in other mesh systems in the same price range. There are minimal customization options for network settings, which is frustrating for users who want more control over their home network. Performance Degradation: After a few weeks of use, I noticed a significant degradation in performance. The units require frequent reboots to maintain stable connections, which is inconvenient and time-consuming. This inconsistency is unacceptable for a product in this price range. App Issues: The Google Home app, which is essential for managing the network, has several issues. It’s slow, often fails to load, and lacks the detailed insights and controls that other mesh network apps provide. This makes it difficult to monitor and manage the network effectively. Lack of Ethernet Ports: Each unit only has two Ethernet ports, which are quickly used up if you have multiple wired devices. For a system intended to provide comprehensive home coverage, the limited number of Ethernet ports is a significant drawback. Customer Support: When I reached out to Google customer support for help with my connectivity issues, the response was slow and unhelpful. The representatives seemed ill-equipped to resolve my problems, often suggesting basic troubleshooting steps that I had already tried. Price vs. Performance: Given the high price of the Google Wifi Mesh Router 3-Pack, I expected a significant improvement in my home network. Unfortunately, the performance issues and lack of advanced features do not justify the cost. There are better and more reliable options available at similar or lower price points. In conclusion, the Google Wifi Mesh Router 3-Pack has been a disappointing purchase. The inconsistent performance, complicated setup, lack of advanced features, app issues, and poor customer support make it hard to recommend. For the price, I expected much better reliability and user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid Mesh Wi-Fi system, great speeds maintained and no connection issues. I use this for a 3 wide system to gain reach across my home. The speeds do slow the further you get but it’s better than buying a second modem or having nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More WiFi Points the Merrier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a 3-pack of these Google WiFi points, but a big house and extra devices being added required me to add another 3-pack. They are easy to set up, and it resolved my dead spots by adding these extra points. Now I don’t keep freezing up on video conferences!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, if upper okay with spending a little more money, this little guy delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Blazen fast everywhere.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these units I get full coverage at high speeds in every square foot of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Network

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed one more for the house works great having a two story house

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up. Great connection through out the house. A must have for home network

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Great mesh wifi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh wifi system has worked great! We haven’t had any connectivity/drop issues. We were able to place them throughout the house so we have access outside and in the garage, as well. No issues with speed and we stream many devices at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box, easy to setup. I have over 40 of mixed devices such as smart home devices, gaming consoles, streaming tvs, smart phones and tablets connected at all times, it never failed me once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google Mesh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Mesh system is amazing. Truly the way of the future. Works great in our multilevel home, like having a hotspot on each level, even allows you to plug in directly via LAN cable for even better speeds. Highly recommend!

    I would recommend this to a friend