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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 1176 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the HERO5 Black 4K Action Camera's superb video quality and ease of use, praising its compact size and waterproof capabilities. While some users mentioned the battery life could be improved, and the lack of zoom is noted, the overall positive feedback highlights the camera's impressive features and value. Many appreciate the included remote and the convenient voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,176 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Stunning videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any outdoor, underwater sports. Captures high quality videos and easy to transfer between devices

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Night mode

    Rated 3 out of 5 stars

    Good for day photo, not so good for night shoots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera because this was a great deal on Best Buy. I've used it on one of my trips and found out that the night shots were not very good. If you take pictures or film during the day the quality is pretty good, however, at night it fails. I also found out on the internet that the GoPro Hero 5 has problems with being waterproof. A lot of people had problems with water getting in the camera, which ended up not working. Also a few people said that dealing with GoPro customer service was not a pleasant experience either. I am scared of the thought that water might get in my $300 camera. Returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gopro hero 5 works perfect and the pics That it takes are very sharp. Also the relation quality price is good

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best item ever ill recomended to all my family and friends love it very good quality at a very good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun way to record events and to document your memories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I got a Hero 5 Black. Works great, voice commands, ingenious design, relatively easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent Lil Device . Needs a better battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil things takes excellent videos and photos. Many cool options .. touchscreen . but the battery is a lacking component. it dies real quick when using app features just buy another battery they are $20

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for catching all those adventurous videos. Has a screen for viewing. Love the one touch record method.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great picture, but needs better battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this on my trip to Belize and the video quality is excellent. My one complaint is that the battery does not last very long. If would be in your best interest to purchase a spare battery and charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf since he likes to go mountain biking and hasn't upgraded his GoPro since #2 lol he was beyond happy with this. Make sure you get a memory card, it will not work otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for a trip to the Caribbean. Very easy to use and great quality photos and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Fun fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to Costa Rica and the quality was excellent and it has great features

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great for action recording, the remote is awesome. Just wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of this brand. I don't know why I waited so long. I'm always on the go with my daughter, family and friends. Can't wait to start capturing all our adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for kids to record all their moves. Picture quality is pretty good and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great device for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really easy to handle, portable and is not a burden to carry when travelling. Taking pictures while hiking, skiing and swimming are possible with this and lets you have many good memories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Camera for all levels of users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have made several movies combining video, audio and pictures. This camera is rugged and does it all. The capture app for the iPhone allows you to view and control the camera remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    easy to operate, great in most lighting conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has many nice features. It's durable and easy to operate. The only thing that could be better is the battery. But let's be honest, we always wish the battery could last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camra and how easy it is to adjust the setting and other featurs is great

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Excellent POV Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying the Hero5, I have created several quality promo videos for my church and business. I highly recommend this fairpriced POV cam for uses from music shots to sunset time lapses.

    I would recommend this to a friend