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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 1176 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the HERO5 Black 4K Action Camera's superb video quality and ease of use, praising its compact size and waterproof capabilities. While some users mentioned the battery life could be improved, and the lack of zoom is noted, the overall positive feedback highlights the camera's impressive features and value. Many appreciate the included remote and the convenient voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,176 of 1,176 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    GO PR GETS REAL HOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOOK GO PRO ON VACATION IT GETS REAL HOT AND TURNS OFF . WAS ALSO VERY HARD TO GET OPENED I AM NOT VERY PLEASED WITH THEIS PRODUCT FOR THE PRICE DI NOTTHINK IT WAS THAT GOOD. I WATCHED ALL THE VIDEOS ON HOW TO USE. WOULD NOT BUY ANOTHER ONE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great Go Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sastified with the purchased can use it anywhere and take it anywhere

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we for a defective GoPro. When we first started using it kept acting up, the screen would turn black! We could not return because we passed the return policy limit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product but would suggest getting the more expensive version to get the quality you are likely looking for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No sound, buy a cheap underwater disposable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No sound on camera. Tried all fixes. It's only good for underwater, but you can get a cheap disposable to accomplish the same. Not worth the $$.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The sound on this camera is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your camera for uploads to YouTube, do not purchase this camera!!! The sound is dispicable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my digital screen didn't start I looked on line and found lots of bad reviews from people that had the same problem. But anyways, I am a Simi professional photographer, this camera is not user friendly , hard to manage, hard to get out of case, hard to understand functions, very limited , bottom line, outdated bad product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera gone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person talked ya out of getting head gear for helmet and go pro fell off during first run and Best Buy did nothing for us even this we bought a year protection plan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one day of use, it kept freezing on me. I turned it off to rest it and nothing. I should have never bought this piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A bad camera for begginers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to its description, the camera is waterproof but the first time I sumerged ir IN water, the camera stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SD Card Was Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought an SD card online and the GoPro considered it incompatible . Complete Trash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    My first gopro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the quality of this product pictures undereater looked amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this product!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to Set up and Use. Store Pick was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera for nearly five years and it still works great. I first purchased a different brand for over $150 less but quickly realized that one wasn't any good. The extra money for the GoPro was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a great audio quality for that price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the first one and received it quickly. I was very excited because I wanted a GOPRO for a long time. My excitement was quickly diminished when the camera wouldn't turn on or charge. I looked online and found several complaints about the same issue. I tried all the suggestions and nothing worked. I brought it to the nearest Bestbuy and they replaced the camera. The second still wouldn't turn on unless it was plugged in but wouldn't charge. I finally got it to charge by using a portable phone charger. It works for now but for what I've read online they are not as water proof as they say and leak easily. I don't think I'll dare take it in the water without extra protection.

    No, I would not recommend this to a friend