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Customer Ratings & Reviews

Model:
CHDHX-901-MX/CHDHX-901-XX/TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,861 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Captured all the important moments in our family trip. Quality is awesome. Will def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera with an accessible price. Plenty of accessories depends on the needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of an on-the-go camera to record my hiking adventures. My son also wanted to use it to record his dirt bike rides. We’re both in love with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoPro Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up, no manual or clear instructions in the package or on their website. Don't wait till the last minute to review operation and settings! Otherwise, it is as expected. I have enjoyed the camera and will continue to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. Brought back to store 2 times to be shown how to operate. Used easily once I got going. Was out kayaking n hiking and was all I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Pretty good had some flaws

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and easy to use display. I don’t like how hot it gets when recording. Also don’t like how some stuff doesn’t get saved when I am done recording

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just another yearly upgrade.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how they’ve started treating their cameras like phones. It shouldn’t be something you have to upgrade once a year in order to stay up-to-date with this stuff.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good soup!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good soup very good soup. No i actualky had this over fire and it held up so well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera with some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good action camera. Does have an issue where every once and a while when hitting the shutter button to take a picture it'll so into burst mode as if I'm holding down the button. This is my second one that does this from day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR. SEXY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME! I HAD THE HERO 7 BLACK FOR YEARS & THIS 9 IS AS AWESOME YET BETTER MEGAPIXELS & COLOR LOOKS GREAT! I LOVE GO PRO & I LOVE BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 9 go buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever purchase of a GoPro and I love it it does everything I wanted it to do and more can't wait to figure out all the other things I can use it for highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yas GoPro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. I unfortunately purchased just before the release of the 10, but outside of that I love what this action camera offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not water proof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but not eater proof. Stopped working after using it in the water.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I use it for recording snowboarding trips and recording card tournaments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20MP!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What difference a 20mp camera is. 100MBPS, the 5k is phenomenal. This camera is better than the Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual screen is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my fiancé and he loves it! He hasn't had too much time with it to use every function yet but the dual screen and motion stabilizer are two of his top favs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been used to film upwards of 12 hours of footage in the last 3 weeks. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought camera for a cruise and made picture taking with the family a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my girl and she is very happy when she is traveling she is loves using it. Portable too.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Not as what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wide angle videos GoPro hero 9 records and I bought this for my family vacation but I’m returning this. Unless you’re recording for during activities like snowboarding/skiing, zip line, or running they’re amazing with motion stability capture and prevent your hand shaking ruining your footage. 5K30FPS looking bit stuttering and 4K60FPS looking good but I can do that with even my 5 years old iPhone 8 Plus. Touch control is unresponsive or goes somewhere else I did not touch

    No, I would not recommend this to a friend