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Customer Ratings & Reviews

Model:
CHDHX-901-XX/CHDHX-901-TH
SKU:
6427120
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Customer reviews

Rating 4.6 out of 5 stars with 2862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the HERO9 Black 5K and 20 MP Streaming Action Camera favorably for its video quality and ease of use, with many praising the image clarity and user-friendly design. The camera's stabilization and front screen also receive positive feedback. However, some users express concerns about the battery life and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,862 reviews
  • Rated 3 out of 5 stars

    Did not live up to the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality was subpar for the price. Did not upload the videos. Had to resort to using my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    go pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality for what its use for i give it a good review

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ok just wish the battery life was better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still gonna use my 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but from hero 5 to the 9 not a BIG difference in quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, just wish battery life was better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and last GoPro I’ll buy. Four corrupted sessions in the first two weeks (even with the highest rated sd cards from the GoPro list and latest firmware). Tried to return it to Best Buy on the 15th day but they wouldn’t take it. Missed the 14 day deadline for non-elite customers. Besides the file issues, Buttons are are slow responding. App is slow and not intuitive. Has frozen several times and shown “repairing file” message at least as many times. Cons outweigh the pros for this device. Will be replacing with insta360 ASAP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still need improvements Gopro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the front facing screen, but the touchscreen sensitivity is so bad on the gopro 9. This Gopro sometimes freezes and shut down.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats fast, lags, skips, overrated if you ask me. The app doesnt make it any easier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Damaged item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I used this underwater and in just a seconds after submerged in the water it stopped working. It’s been 4 weeks now. I did everything to dry it and it’s still not turning on or not charging. Please help

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Go Pro Hero 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is worthless. Fully charged battery don’t last an hour.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub 2 @kid_zed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me 2 days to actually buy a gopro,cause nobody was around to help me get 1 from the case. Had 2 ask the greeter for help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just use your phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 2020 top of line phone (Android or Apple) stick with that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sunny days only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do well without a lot of light. And I mean any shade will impact your picture quality greatly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Front screen, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    awesome quality

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, the quality of the camera is super good. I'm impressed, this is my first action type of camera. It has all the features I want like image stabilization, front and back monitors, excellent image quality and best of all waterproof without having to use an accessory case. Its a total package, I can't think of anything other feature I would need. Since I'm new to a gopro I'm still in the learning curve and somethings take some time since there are so many options but overall it is simple to use once you have it setup. with a 64gb card you can get around 2 hours of recording at 4k which is about the battery life so its a good match. i'll just pick up extra sets of batteries and cards if I need more capacity. this is so much better then using my phone to make videos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This camera doesn't worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's a 5K camera, a bigger screen and better stabilizer of images than the GoPro 8 but I had to returned this GoPro 9 because the screen gets freezing and stop recording the videos. Also the touch screen sometimes doesn't respond well. I do not recommend this camera.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    has its perks....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not for me, I needed a recorder for low light videos, had to return it asap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the hero 8 is not worth upgrading, but if you upgrading from hero 4 to 9 is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GoPro 9 out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed to be missing items in the box. The condition marked as good/excellent was not correct.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    GoPro9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a disappointment for so much money. Battery didn’t hold charge after being brand new out of box. The usb connection is inside of protective battery and sd card compartment and not useable while operating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Let down gopro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it 2 times and have had glitches both times shuts down and not really impressed

    No, I would not recommend this to a friend